Skip to main content

I know there was a question related to this same issue 

but I do no see any resolution to it:

  1. User pauses subscription - we receive SUBSCRIPTION_PAUSE (OK)
  2. End of billing cycle subscription enters paused state on Google Play - we should receive EXPIRATION with reason SUBSCRIPTION_PAUSE as per docs https://www.revenuecat.com/docs/integrations/webhooks/event-types-and-fields#cancellation-and-expiration-reasons but NO event is ever received. (NOT OK)
  3. When pause period ends we receive RENEW event (OK)

This has been tested on sandbox where the subcription renewals and pause time periods are considerably smaller (for pause we’ve tried 5 minutes, 10 minutes and 15 minutes but no EXPIRATION event)

I just wanted to post here in case anyone else comes across this post. This issue was resolved and Expiration events are now sent at the end of the billing cycle after a subscription is paused. Here is our documentation on the event flow.

Terms & ConditionsCookie settings