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I have one subscription group with four subscriptions

 

Premium Yearly

Premium Monthly

Basic Yearly

Basic Monthly

 

First when i  buy a subscription  ( For example:  Basic Monthly)  then i upgrade to another subscription (Premium Monthly), the webhook sends the event for the product  change and renewal. In the webhook, i hit the developer api v2 to check the active entitlements for the user and i get Basic Monthly and Premium Monthly both as active subscriptions. The api only returns one correct entitlement after  some delay .

The way we have the webhook setup is that we fetch the active entitlements from the revenue cat itself and we sync the data with our own database according to how the docs recommended it but this two entitlements keeps causing issues when we are trying to sync the data. This issue only happens on iOS. Is this a known bug with revenue cat or how can we solve this?

 

Hi ​@NoorAli ,

 

I haven’t been able to reproduce this issue. Would you mind opening a support ticket including some details: project ID, customer’s app user ID, and value of the `X-Amzn-Trace-Id` (this one not required, but would make it easier for us). 

 

Thanks and apologies for the inconvenience.

 

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