I followed step on docs however, I can not get offering and error says:
There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
I saw there are many other developers have same issue but no solution. This was the my first time to use revenue cat but I think I will implement my own way because of this issue.
Thanks,
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Hey! I’ve spent like weeks and finally solved that
I’ve set up everything as Revenue Cat said in their answers, so everything were ok
I had the same Subscription and lifetime IDs in ios and andoid → I’ve deleted products for android and created them again with a new IDs
Also be careful with “Base Plan Id” and subscription ID, Don't mix it up
Also as people said here before, it can be a problem with a cache
Hope it helps!
What worked for me to fix the below error
LOG Error getting offers There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
I added all the products which is approved from apple (pretty sure Waiting for Review status also will work)
Then run xcode and build in simulator.
The products appeared in my paywall with getOfferings method (which was not before)
I purchased each product from simulator
I checked the Sandbox Transactions and saw the purchases.
Then I deleted the current app on real device I got a new build
I checked the debug logs on xcode and saw the product appeared after and getOfferings() worked on real device.
In my case this is not an issue with my configuration. I am testing RevenueCat as a new solution. It was working for 1 week then empty screen with this error. Using loadProducts instead of loadOfferings fix it.
What’s wrong with your solution RevenueCat?
This just started happening today with my app, after many months of it working normally. It seems to have resolved itself within a couple hours, so - sometimes i might just mean a server is temporarily down.
Yes it a server issue since it is working with another provider I am using in Prod. (Glassfy)
My Dear Friends, After struggling for many days with no hopes, finally managed to solve this issue. Most of the times it is issue with your configuration in AppStore. I guess Apple does not provide correct error messages hence revenueCat share generic error messages with us. Make sure nothing is red in your appStore subscription configuration and you have signed Paid Agreement. Paid Agreement row should have Active status.
issue i was having was i did not complete
content rights
age rating
once i added those, i could see the products
For anybody reading this, it turned out that the reason my products were not being fetched was because there was an issue with my paid applications agreement. If your agreement has expired or has not been signed, the api can’t fetch any of your products.
THIS! Thank you!
Hi guys.
I hope that this info will help someone here:
I was using the capacitor plugin and after configuring everything - according to the docs - the products still did not show up. I accidentally discovered that I was using the RevenueCat api key, not the Apple api key. I switched the keys in the Purchases.configure method and immediately the prices from appstoreconnect became visible. Yaai.
I hope the attached screenshot will help. Good luck everyone!
Good point! I have had a similar issue a while ago, when I was setting up RevenueCat. I did not realize that you need two separate API keys for both platforms - iOS and Android.
