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I’m using `customerInfoStream` for the first time, and I’m a bit confused - in sandbox testing, I’m seeing updates come in reliably each time a subscription renews, and it correctly includes the `activeSubscriptions` along with expiration dates.  If I wait sufficiently, however, I never get an update with an `activeSubscriptions` property that is empty - I simply stop getting updates. I left my app running overnight in the simulator, and in the morning, I was not presented with the paywall as expected.  Looking at my logs, the entry that I received includes the active subscription, from which my app (correctly) surmised that the entitlement was still active.  The next update that I would have expected, with no active subscription, was never delivered.  The time of this last event matches what I see in the console (where I do see ‘Opted out for renewal’) Is this expected?  I can certainly use the provided `expiresDate` to create an event at that time, but

Hi,I was wondering when interpreting the LTV of a user, is the Experiments feature also considering if a user cancels and requests a refund? Best,Daniel

Hi, If I set up an experiment, will it go live only to new downloads, or everyone that has the app installed? Thanks, Toby 

Hello, I invite you to create your two applications (IOS and android) on RevenueCat. To create my two applications (IOS and android) on RevenueCat via this one I imported the subscriptions of my application directly from the stores (AppStore and PlayStore).When I call the Purchases.getOfferings() method in my application having made the configurations beforehand I get this error:D/[Purchases] - DEBUG( 8517) : ℹ️ Product request completed for codingindustry.qualityfood.monthlyD/[Purchases] - DEBUG( 8517) : 💰 Retrieved productDetailsList : W/[Purchases] - WARN( 8517) : 🤖‼️ Unable to find ProductDetails for codingindustry.qualityfood.monthly W/[Purchases] - WARN( 8517) : There is a problem with your configuration in Play Store Developer Console. More information here: https://errors.rev.cat/configuring-productsD/[Achats] - DEBUG( 8517) : ℹ️ Build a bid response with 0 productsE/[Purchases] - ERROR( 8517) : 😿‼️ Offer retrieval error - Pu

Hi guys, We have the following scenario : - User is anonymous in the app, purchase subscription.- RevenueCat associates subscription with that anonymous user ID.- Our backend receives webhooks for the INITIAL_PURCHASE associated with the anonymous user id.- User signs up with our backend. User is attributed a unique user ID.- Our backend is unaware that the user has a subscription.- When the mobile apps tries to access some features (let's say GET /documents), they get an unauthorized error. Currently, the strategy we plan to use is to explicitly refresh a user subscription when the user tries to access the feature (GET /documents) and has no associated subscription. This means the feature is not paywalled in the mobile app, so the mobile app is aware of a subscription but not the server. Do you have any other stra

I understand that RevenueCat Flutter SDK does not support web, only mobile devices.  Our payment provider is Stripe.  I see you do have a REST API that I can use in Flutter.  So my question is how do I design a complete checkout process with Stripe and RevenueCat?  I don’t see any examples of this online.

I using a ‘Subscription Renewal Rate’ of ‘Any Renewal Every 2 Seconds’ in Xcode, and what I’m seeing from RevenueCat is very unreliable, both in the behavior of the SDK, and on the web console.  Is this renewal rate simply too fast to reliably use?  (I’m completely open to the possibility of Apple’s sandbox servers not being efficient enough to support this.  In fact, it’s probably true). Here’s an example of what I see (the final ‘Opted-out of renewal’ is expected, I think) 

Hi Does RevenueCat already handle Apple’s Win-back offers on React native? I can’t find any information about this new type of offer. https://developer.apple.com/news/?id=8utnewzk Thanks!   

We’re currently at the testing phase for subscriptions, and are running into some challenges. We’ve made sandbox user accounts on our devices, but when we test subscriptions in our apps, the default apple ID is used. It’s not billing us, but it throws the subscription into a weird state of limbo where it’s not a real subscription that shows up on my personal apple ID, and it’s not a sandbox purchase which shows up under that subscription listing. We do see the sandbox purchases in Revenue Cat, but we’re unclear how to delete a subscription that doesn’t appear under our personal apple ID or the sandbox ID?I’m seeing one work around is to logout with the personal Apple ID, and then make a sandbox purchase, logging in with the sandbox ID. However, logging out of an iPhone totally jacks up the device as that’s connected to like everything -- not an ideal solution.The real #1 question is how to delete subscriptions so we can retest, ideally without having to log out of our

Hi everyone,I’m in the process of migrating from the Cordova Purchase Plugin to RevenueCat and have a question about how Firebase Analytics handles in-app purchase events with the following setup:Capacitor Plugin: @capacitor-community/firebase-analytics RevenueCat Plugin: @capacitor-community/revenuecatCurrently, with @capacitor-community/firebase-analytics installed, all in-app purchases are automatically logged in Firebase Analytics as in_app_purchase events, even though I haven’t explicitly configured this. I assume this happens because Firebase SDKs natively track purchases on iOS and Android platforms.

Hello,I’d like to request for a possibility to add the OR operator when defining rules in Targeting.Currently it is only possibly to add the AND operator for matchers.It’s really cumbersome to create a single rule that can match Android app versions 2.2+ and iOS app version 2.3+ and in the same time adding a test versions of the app regardless the version.We’d need to create 3 rules in order to achieve that, duplicating all the placements we have in each rule.Adding the OR logical operator would allow us to do this in a single rule.Here’s an exampleAny chance for that soon?

Hi, our team is currently planning to use Unity-Polyspatial to develop apps to Vision Pro devices, and I would like to know if the SDK for unity currently supports Unity apps on Vision OS!

I want to be able to find the sum of the total amount spent among some users. I see that total spent is available in the dashboard, but I don't see it in the rest API. I would really appreciate some suggestions.  Sondre Sørbye

Hi community, We started an in-app subscription pricing experiment following Revenue Cat’s best practices.  All is going smoothly except we see that the control and experiment subscription group pricing are both visible in the App Store under “in-app purchase”.  Some similar apps with subscriptions also have duplication in the price listing like we do, but not all of them. Is this unavoidable?  Are there other best practices around experiments to manage display of experimental and control pricing in the App Store?   Advice appreciated!

Hello,Despite not having pushed new builds live during this month, yesterday we stared seeing a spike on the attached ANR through Crashlytics. Wondering if anything server-side changed that may have caused this or if the source of the issue its known.Thanks! main (native):tid=1 systid=13134 #00 pc 0x911c0 libc.so (syscall + 32) (BuildId: 02a91a85343debb2911714273ff2b670)#01 pc 0x95f20 libc.so (__futex_wait_ex + 148) (BuildId: 02a91a85343debb2911714273ff2b670)#02 pc 0xfe5c8 libc.so (NonPI::MutexLockWithTimeout + 660) (BuildId: 02a91a85343debb2911714273ff2b670)#03 pc 0x458648 libunity.so (BuildId: 3136b3ea4de05c5c5e8e5c62663529953fcd50fc)#04 pc 0x4584f8 libunity.so (UnitySendMessage + 116) (BuildId: 3136b3ea4de05c5c5e8e5c62663529953fcd50fc)#05 pc 0x4074d4 libunity.so (BuildId: 3136b3ea4de05c5c5e8e5c62663529953fcd50fc) at com.unity3d.player.UnityPlayer.nativeUnitySendMessage(Native method)

In the Apple App Store, we’re currently offering a 1-week free trial for our annual subscription, and I was wondering what is the best practice for monthly? Perhaps a 3-day trial, or no trial for monthly in order to encourage annual? Thanks!

On Android emulator, subscriptionPeriod always return P1M. IOS is correct.Offerings constains 3 packages: - $rc_monthly (Monthly): 2 products (Android, IOS) identifier myapp.mensal - $rc_six_month (Six Month): 2 products (Android, IOS) identifier myapp.semestral - $rc_annual (Annual): 2 products (Android, IOS) identifier myapp.anualAlready recreated all products and offerings….  Flutter version 3.24.3 on channel stable at /Users/marcio/bin/flutter    • Dart version 3.5.3Android toolchain - develop for Android devices (Android SDK version 34.0.0)

I also face this issue, and many others are experiencing it as well.Here is the correct link (which is not showing in the App Store when we log in and try to find in-app purchases). However, if you use this link, it will redirect you to the App Store in-app purchase API page.Please make sure to log in as the owner, not as a developer or admin:https://appstoreconnect.apple.com/access/integrations/api/subs

I’m working on an app with an auto-renewing subscription. When using Sandbox testing, I can subscribe, and it updates just fine. However, if I cancel the subscription, when I go to get the updated `purchaserInfo`, the `willRenew` property is `true`. Even if I reset the cache, it still won’t be updated.How can I have it properly update?

When integrating Singular using official docs we have faced a few issues: API KeyFrom the official docs it is not clear which API key we suppose to use. Singular has many types of API keys: SDK, Reporting API key, S2S API key, etc.We were under impression that we should use Reporting API key located here: https://app.singular.net/#/react/api. On our integration page on Revenue Cat all events were green and in event logs it was indicated that Singular successfully accepts the events.The problem was that we couldn’t find any rc_events on Singular Events page. We had raised a problem with Singular support and they confirmed that Reporting API key should be used as API key. After a few days they a

Hi,We’re developing an app for iOS and Android with React Native. We want to use RevenueCat as payment provider. Our test with Android works fine. But on iOS an error occurred:Error 23 on iOSWe understand that something in our configuration is causing an issue. But we can’t get the error handling correctly on React Native. We looked at:https://www.revenuecat.com/docs/test-and-launch/errorshttps://www.revenuecat.com/docs/test-and-launch/debuggingBut both of these pages doesn’t show React Native examples.Can someone show us an ex

When I choose Template 7 and add packaging with the 'Custom Settings per Package' option, I fill in all the fields and press the 'Create' button, but it shows a warning: 'There are validation errors that need to be fixed before submitting.' A red highlight appears on the packaging section, but no specific error is shown.

We are considering using Revenuecat for cross-platform support, but our service, is designed so that the same user can have multiple accounts, and the system does not keep track of which users have which accounts. We are told that cross-platform support requires the use of a custom App User ID to track users across platforms, but if our app's user_id is set to a custom App User ID, they will be treated as different users, and we will not be able to track users if the platform changes. How can we achieve cross-platform support while preventing duplicate purchases of the same subscription plan when the same user currently has multiple accounts? Would we need to build a separate system to have users decide on a parent user_id and integrate them even if they have multiple accounts, so that Revenuecat sees a one-to-one relationship?

Can anyone point us to recommended best practices for regional availability? Our app is in English, so should we just release it to US & Canada, or better to have it available in all regions? What are the considerations there? Like should you only expand to other regions once you’re ready to offer i18n there, have consulted an accountant on any unique financial / tax practices, or does the Apple App Store handle most of that? Thanks!

I’ve integrated RevenueCat’s Capacitor package into our Ionic React Capactior App, and I’m running into an issue getting everything working in Testflight. I’ve added the functions into our app and everything is working as expected when running the app locally, but the app is crashing as soon as it’s opened in TestFlight. Can Anyone Help ? Paid & Free app agreements are updated and Active , What could potentially be the cause of this?