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We are performing closed testing (sandbox mode) of subscriptions using a test app that implements the SDK to check which webhooks are fired.

The following types are not fired. What is the reason?

- UNCANCELLATION
I canceled a subscription contract that was within the expiration date from the store and repurchased it within the expiration date, but the webhook was not fired.

- SUBSCRIPTION_PAUSED
I paused a subscription contract that was within the expiration date from the store, but the webhook was not fired even when the specified suspension period was reached.

However, when the subscription was resumed after the specified period, a webhook of type RENEWAL was fired.

Also, the pause function is disabled in the Google Play Console, but the pause button appears in the closed test app. Is this because it is a closed test?

Hi! I took a look at your webhook on our end, and did see a subscription paused event that was fired recently, but was not able to find an example of an uncancellation one. Could you share an app user ID that has an example of that so that we can take a closer look on our end? If you would rather not share a user ID publicly, you can also create a private support ticket via our Dashboard.

Thank you for your reply.

The app_user_id used during testing was 1329623.

I would appreciate it if you could look into this.

How is the situation going after this matter? If there is any additional information you require, please let me know.

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