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Hello,We are encountering an issue when attempting to grant an entitlement to users. The entitlement works as expected the first time, but when we revoke it and grant it again (as part of our test suite), the entitlement does not update correctly. Specifically, the old entitlement is still showing, and the expiry dates are incorrect. Could you please provide some guidance on this issue? As you can see below, the start and end dates do not match as expected. https://api.revenuecat.com/v1/subscribers/2SANDBOX768/entitlements/Referrals/promotional{ "start_time_ms":1731403098690, "end_time_ms":1731403598690}{ "request_date": "2024-11-12T09:11:30Z", "request_date_ms": 1731402690493, "subscriber": { "entitlements": { "Referrals": { "expires_date": "2024-11-12T08:56:32Z", "grace_peri

Hello there,Consider this very simple scenario, User Installs the app → Anonymous ID is generated by RevenueCat (this ID is searchable in the RevenueCat’s Dashboard) → User perform a sign in and newAppUserID is provided by us. Now, the newly provided app ID is an alias and the anonymous ID is the Original App User ID.  Everything is good!Now → User reinstalls the app, a new Anonymous ID is generated by RevenueCat (this ID is also searchable in the RevenueCat’s Dashboard), User perform a log in → RevenueCat detects that one of the customer already has this alias (Our own App User ID) and merges. Now what about the customer that was created during the re-install of the app?  

We tried to get the font family working for a paywall, however we are using expo react native and it was not working no matter what i did. I tried to follow expo tutorial on how to use custom fonts and did it the react native way and nothing worked for iOS.Is there a way we can do it using expo: https://docs.expo.dev/develop/user-interface/fonts/

I set the light mode color of the close button to white, but it is always black on Android, how to fix this problem?

Is there any way of getting the FFI file for the revenue cat purcahse SDK?

Hi, I am implementing Revenue cat SDK 8.4.0 in my  Android app. It works perfectly and everything is ok for most of users but lately I am receiving this crash on crashlytics java.lang.IllegalStateException: Attempting to launch an unregistered ActivityResultLauncher with contract com.revenuecat.purchases.ui.revenuecatui.activity.PaywallContract@81ad151 and input PaywallActivityArgs(requiredEntitlementIdentifier=flixunblocker_v5, offeringId=flixunblocker_offer_v5, fonts=null, shouldDisplayDismissButton=true). You must ensure the ActivityResultLauncher is registered before calling launch(). I tried to reproduce the crash but I didn’t succeed. The common thing that all the users receiving this crash are Android TV users. Do you have any idea how to fix this or how to reproduce this issue. Thanks 

In my app once the user has successfully subscribed and has access to the app, I want to be able to display the current pricing that the user is on back to the user. This is fine if the user is not on an intro pricing plan, but I am having a hard time determining and then displaying this if the user is in an intro pricing period. I am able to find the correct intro pricing using the snippet below, but this does not help me figure out if the user is paying that price or the full price. packageInfo.product.introPrice?.priceString I am using React Native. Thanks

Hi, in appstore my subscription is valid until 11th of August, after which i have a trial period that will last until 11th of September. However, in the app I just see end date as 11th of August, and examining active entitlements and purchases logs, calling sync and restore doesnt change the end date and sync the purchase properly. Any help is welcome, thank you!On restore purchase I tried with both appstore restore function and revenue cats restore and sync, but no luck so far.     func restorePurchases() {        Task {            do {                try? await AppStore.sync()                var customerInfo = try await PurchaseManager.restorePurchases()                self.onAppear()                 AlertService.showSuccessAlert(message: "Purchases Restored")

We have 2 plans: Plan A at $5/month or $100/year, and Plan B at $10/month or $200/year.In Google Console, I set up 2 subscriptions for Plan A and Plan B. Each subscription has 2 base plans, one for the monthly duration and one for the yearly duration. Is this correct?Can we set up 2 replacement modes where upgrading from Plan A to Plan B applies the CHARGE_PRORATED_PRICE mode, and downgrading from Plan B to Plan A applies the DEFERRED mode? This rule is used by default when I set up in the Apple Store. Is it possible to have different replacement modes, or can we only apply one replacement mode?

I want to create Offerings that include discounted prices for specific Products. For example, let's say I added a promotion option within a Product in the Store Console to offer customers a discount on an existing subscription product. Then, I want to create Offerings in RevenueCat that include the discounted price rather than the base price, and link it to the Paywall. However, it currently appears that when creating an Offering, I can only set the Product itself and cannot choose which promotion within the Product to use. If there's a way to make this possible, please let me know.FYI: we use own paywalls.

Hey folks! I have a Firebase setup where I have multiple Firestores in one project. I have enabled RevenueCat’s Firebase extension, but I’m not seeing the events being written to the DB. I presume this is due to the fact that I have multiple of these DBs.  Handler function is being called but erroring with this below: FAILED_PRECONDITION: The Cloud Firestore API is not available for Firestore in Datastore Mode database projects/{my_project}/databases/(default). I’m not using the (default) DB to begin with. Is there any way to pass in my DB name here somehow?

export const extFirestoreRevenueCatPurchasesHandler = onRequest( async (request, response) => { const {processUserCredits} = require("./functions/userCredits"); await processUserCredits(request); response.status(200).send('Webhook received'); });export interface RCEvent { api_version: string event: { aliases: string[] app_id: string app_user_id: string country_code: string currency: string entitlement_id: string entitlement_ids: string[] environment: string event_timestamp_ms: number expiration_at_ms: number id: string is_family_share: boolean offer_code?: string original_app_user_id: string original_transaction_id: string period_type: string presented_offering_id: string price: number price_in_purchased_currency: number

 I have a react-native app that uses "react-native-purchases": "^8.2.3". I have followed the steps in the docs but I still can’t get it to work.iOS and Google works fine. This is how I initialize IAP:Purchases.configure({ apiKey: <key>, useAmazon: true})when I callconst products = await Purchases.getProducts([Subscriptions.MONTHLY, Subscriptions.ANNUALY], PRODUCT_CATEGORY.SUBSCRIPTION)I always get `Timeout error trying to get Amazon user data`  

I have three monthly subscription plans: Silver Trainer, Gold Trainer, and Diamond Trainer, all grouped under a single entitlement named ‘trainer.’ However, users can currently subscribe to more than one plan at the same time. I want to restrict each user to only one active subscription among these three. How can I enforce this restriction? 

When i build my app on the new sdk i get a coiuple errors:Trying to purchase a plan: ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. This StoreProduct represents an SK1 product, but SK2 was expected. 

Hi there!We encountered a peculiar situation with the SUBSCRIPTION_EXTENDED event (PlayStore). Here's the user flow:2024/03/15: The user subscribes (INITIAL_PURCHASE) with an expiration date of 2024/03/22. 2024/03/22: The subscription is extended (SUBSCRIPTION_EXTENDED) to a new expiration date of 2024/03/23. 2024/03/23: A grace period begins due to a BILLING_ISSUE/CANCELLATION, with a new expiration date set for 2024/04/06. 2024/03/25: The subscription expires (EXPIRATION), with an expiration date of 2024/03/22.However, the /subscribers/${userId} REST API method began returning an expiration date of 2024/04/06 after the third step and didn't update beyond that. Given these events, when did the user lose their entitl

Hello, im using the “Transfer to new app user id” method. I don't want to use a auth system in my app. Im using the Webhook to grant users 10 free credits on INITIAL_PURCHASE and tracking the original_app_user_id and aliases in my backend. There is a problem though, when I reinstall the app on Android, the original_app_user_id changes and the old one is not included in the aliases array. So basically I use the same google account on my device but revenuecat references a different user after reinstall of my app and after cancellation of the subscription. My expected behavior is that the userid is bound to one google account and I don’t want that entitlements get transferred if user logs in with another google account. The user should be able to restore purchase if logged in with the same google account the purchase was made on and it should not be bound to the device.how to handle this without creating a auth system in my app?thanks in advance 

Hi! I work at an app that uses subscriptions. I implemented with revenue cat and I test using sandbox environment on iOS simulator. For communication with our backend I use web hooks. For The first subscription it triggers the INITIAL_PURCHASE event and at every five minutes it triggers the RENEWAL event. When I cancel the subscription it send the  CANCELLATION event but, it not send the EXPIRATION event at the following RENEWAL. Please explain me how it works the expiration event and how to send an expiration event web hook to test our integration. thanks

Hi,Is there a way to edit the style of a Paywall beside the web editor? On an iPhone 7 we get a big blank space on the top of the screen and the feature section is really small. You can see a video of what it looks like in the attached file.

HelloLately, every 10 out of 10 new apps are being rejected with the reason: Guideline 2.1 - Performance - App Completeness. The reviewer does not see the submitted subscriptions in the first version of the app.After discussing with other teams, it turns out that this issue is not only affecting me but others as well, though it’s not widespread. The app settings are correct. We’ve built over 80+ apps, but this issue only started occurring a couple of months ago. Interestingly, if you resubmit the app around 10 times, it might eventually get approved, as somehow the reviewer begins to see the subscriptions.Recent observations suggest that the problem isn’t with RevenueCat or the programming language itself—other teams have faced the same issue. What are you doing about this? How are you solving it? It’s becoming impossible to work, as app reviews are taking 2-3 weeks to complete.From what we’ve noticed, this issue became particularly noticeable around 2-3 m

Hi all,New to RC - in fact, new to front-end and app development altogether. I am developing an app using Expo and using RevenueCat for IAP and subscription which from I can see, works quite well.I see that there’s the meta data for each offering which I can configure and then download from the client side but I can’t see any examples on how I can impact RevenueCatUI.PaywallFooterContainerView / Paywall is rendered?Is it a supported feature or would I have to manually create a paywall component using the meta data? The documentation shows how to do this on Kotlin only https://www.revenuecat.com/docs/tools/offering-metadata/offering-metadata-examples  Thanks in advance,Ray. 

I’m seeing this error pop up in production only, through Sentry logs. It is intermittent -- it looks like most users are able to subscribe successfully. And, I know that in some cases this may be a legitimate situation where someone clicks purchase and then cancels out of it.However, I see this happening a lot more than I would expect if it were just that situation. In addition, I have specific reports of users trying to make the purchase and seeing an error message in my app. When I triangulate that back to the Sentry issue occurring on that device at that time, it’s the “Purchase was cancelled” error.So my question is, if the user is saying they are attempting to purchase and not canceling it, but they are still getting this error back from RC, how can I further debug?For additional context here is the complete error I get back from RC. Again, this happens intermittently when users attempt to make a purchase, even if they state that they did not cancel it:

Hi everyone, when a user creates / restores a subscription in the application - how can I get his store account (mail)? or any other identifier associated with the store acount/subscrition id. which will be the same on another device. is it possible? I didn't find it in documentation/examples. 

When I use the price string from the API, we see 12.99 like we have in the Apple app store. However, when I access the price itself in the Flutter client library, I see 12.989999771118164. I am not manipulating this price at all, I am printing it directly from Flutter lib. Do you think this is: 1) Apple weirdness 2) RevenueCat API bug OR 3) Flutter bug?

HiAre there any plans to add Samsung Galaxy store and Samsung Tizen (TV)?D