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Service not working

  • February 5, 2025
  • 1 reply
  • 20 views

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Due to an error on your side, an issue has simultaneously occurred within our service.

We request compensation for any revenue-related losses caused by this issue.

This post has been closed for comments

1 reply

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 310 replies
  • February 5, 2025

Hi ​@say_poby,

We are very sorry about this outage. We have created an incident and we are resolving it as fast as possible to make sure there's no disruption on your users.
We have activated Fortress - which is our backup system - to make sure that your customers are able to get their subscription status and be able to make purchases. We’ll contact you now to review your case and see possible solutions.

Best,


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