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The doc says:To address this with RevenueCat Paywalls, consider using sub_offer_price and sub_offer_duration in either your package details or your CTA to ensure that the introductory offer is clearly disclosed. In the paywall editor:Variable "sub_offer_duration" is not allowed in this field.This seems an odd and unecessary restriction.So I’m not sure where to put this information. The “Call to action for an introductory offer” does not display in the preview so how are you supposed to do this generically? Where do you put the cancel anytime? Where do you inform people of the free trial?

Hey,On the RC dashboard, there is a card labeled 'New Customers' and it has a figure in it, this figure changes from day to day but I would like to see how this number changes over time on a chart. I cannot see anywhere in the charts section that will show me this?Cheers,Will

Can we set the test-subscription life cycle anywhere?Can we set it up so monthly subscription expires in a day and yearly expires in 3 days or free introductory offer lasts longer?

We are doing subscriptions by account in our Flutter app.When I log out and reconfigure from customer ID 1 to ID 2, the customer info of 1 will no longer have the purchase, and 2 gets it even though it didn't make the purchase. How can I make the purchase "stick" to ID 1? Is this possible to do without the webhook or is it needed?

Localisation is only changing the price not the text. I have configured multiple languages in the RevenueCat paywall option. I am using flutter for app development.I’m testing with simulator using storekit in Xcode.These are the localization setting I have made in Xcode.  

Hi,Are we able to see when a new user is making a first purchase and their transaction gets declined due to payment issues?I am able to see the transaction id on Google Console under Order Management with a Payment declined status. But I am not sure how to trace this to a specific app_user_id (I set this on every purchase attempt). This transaction also does not come through via the webhook.Thanks

I have a discrepancy between AppsFlyer and Revenucat, and the S2S event seems to have sent correctly. On RC, a particular conversion is listed as ASA sourced, but on Appsflyer it is not.On AppsFlyer, the default look back window for attributing from ASA is 7 days - so I’m wondering if this is the cause of the discrepancy. If RC’s look back window is longer than this, that could be why.Please could you provide info on the ASA look back window?

The Firebase iOS documentation shows the following: If you're using StoreKit 2, use the following code to log IAP events.func purchaseSomeProduct(_ product: Product) { // Purchase a Product. This is mostly standard boilerplate StoreKit 2 // code, except for the Analytics.logTransaction() call. let result = try await product.purchase() switch result { case .success(let verification): let transaction = try checkVerified(verification) // Call this Firebase API to log the in-app purchase event. Analytics.logTransaction(transaction) await transaction.finish() ...}Given that RevenueCat does a fantastic job of abstracting away the complexity of Store

Testing in SandboxMy config seems to be correct,I can buy the in app purchase and it goes through to revenue catThe issue is when I call  const handlePurchase = async (pack) => {try {console.log("Initiating purchase for package: " + pack.product.identifier);const {customerInfo} = await Purchases.purchasePackage(pack);console.log("Purchase completed successfully");} catch (error) {if (error && error.userCancelled) {console.log("Purchase cancelled by user");} else {console.error("Error during purchase:", error.message);}}};Nothing executes after customerInfo, not even the log statement. it just hangs indefinetlyplease help as this is the blocker to my app going live. Thank you.

Hello, I've tried to transfer a subscription made through the Google Play Store, but after a few hours, the sub (for the second account) wasn't active, and the first one was still "keeping" the sub in our system, even though it was transferred on RevenueCat. What could've gone wrong? On the same (or not) subject, I was wondering if there's a way of granting subscriptions through RC if the user ID isn't displayed (it's "anonymous"). 

Hi I would like to have 3 different monthly package, early bird at $49, $99 and $149 how can I do that ?

If a deleted customer's subscription in RevenueCat is actually active, and the renewal occurs on the subscription renewal date, can RevenueCat detect the subscription in store?

 Hello, I use revenue cat paywall package in my iOS app. Apple rejected my build with “- Your auto-renewable subscription promotes the free trial or introductory period for your subscription more clearly and conspicuously than the billed amount.”My Package details for an introductory offer:“{{ sub_offer_duration }} free trial, then **{{ price_per_period }}**”My Call to action:“Continue with free trial  🔓”My previous app got approved with texts for package details for an introductory offer and call to action. I have made my price_per_period bold to make it more clear. How should I modify my paywall content in order to get approved?Whole rejection text:Guideline 3.1.2 - Business - Payments - SubscriptionsWe noticed that one or more of your auto-renewable subscriptions is marketed in the purchase flow in a manner that may mislead or confuse users about the subscription terms or pri

Even though my app went live today (7-8 hours ago), my products are still under review. This is likely the reason why I am unable to fetch the products on my app at the production level, and why users are unable to see the products in the live environment (it works on TestFlight). I am getting the error : There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect  Could this be the reason I am getting this error?  

Is there any Roku developer? Has anybody integrated with Roku pay?I’d like to hear from your experience

Based on the TRANSFER flow here, we know that a TRANSFER event is triggered when user1 signs in, makes a purchase, signs out, then user2 signs in and restores purchases. Will EXPIRATION and RENEWAL events also be triggered for the respective users to indicate that user1 no longer has entitlements and user2 has entitlements?We have been relying on the INITIAL_PURCHASE and RENEWAL events to determine when a user has started or is continuing a subscription. Likewise, we use the EXPIRATION and SUBSCRIPTION_PAUSED events to determine when a user has stopped a subscription.However, we’re not sure if there are additional events that are triggered after a TRANSFER.

I am currently using the premium-monthly subscription plan for my app. However, I want to switch to using a new subscription plan called new-premium-monthly through RevenueCat. I have two main concerns: 1. How will this change affect existing subscribers who are currently on the premium-monthly plan? Will they be automatically transferred to the new plan, or will they remain on the old one?2. Given that querySkuDetailsAsync() is deprecated in the Google Play Billing Library, how can I ensure that the transition to new-premium-monthly is seamless for both new and existing users? Any guidance on how to handle this transition smoothly would be greatly appreciated Let me translate it 이전 버전과 호환되는 기본 요금제는 Google Play 결제 라이브러리의 지원 중단된 메서드 querySkuDetailsAsync()에서 반환됩니다.English: “In the subscriptions section of the Google Play Console, the benefits that are compatible with previous versions are returned by the deprecated

Based on the TRANSFER flow here, we know that a TRANSFER event is triggered when user1 signs in, makes a purchase, signs out, then user2 signs in and restores purchases. Will EXPIRATION and RENEWAL events also be triggered for the respective users to indicate that user1 no longer has entitlements and user2 has entitlements?We have been relying on the INITIAL_PURCHASE and RENEWAL events to determine when a user has started or is continuing a subscription. Likewise, we use the EXPIRATION and SUBSCRIPTION_PAUSED events to determine when a user has stopped a subscription.However, we’re not sure if there are additional events that are triggered after a TRANSFER.

     Couldn’t see the dropdown of connected account even if i can see them connected.

I’ve just installed the Firebase Extension and I see it on Google Functions page but the runtime version has a warning: Node.js 14 will be deprecated on Jan 30, 2024. Please update this function using the latest runtime version available.Any idea how to update it to the latest or min suggested version? 

When will you expect to release RevenueCat Billing feature with custom payment gateway option? Billing seems super cool feature but we need to integrate with local payment gateway. I know you can’t give exact date but any estimations? This is important for a current business decision for us.

Dear RevenueCat team, I was wondering if there are any plans to support Roku Pay for RevenueCat? Thanks so much!

Hi all,On my paywall I have a subscribe button that lists the introductory trial period and am trying to make it dynamic so I can A/B test trial period lengths, I have achieved this with string interpolation but can not work out how to localise the periodTitle. Any help would be greatly appreciated.How does one localise the periodTitle property storeProduct.introductoryDiscount?.subscriptionPeriod.periodTitle 

Hello! We are integrating Facebook Ads with RevenueCat.  We found this point in RevenueCat documentation for Flutter: // Set the Facebook anonymous Id Purchases.setFBAnonymousID()  What is that Anonymous ID in Facebook Ads? 

Why in Grant an Entitlement duration is deprecated or which api i can use to grant subscriptions like Monthly?