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Discussion and help from anything related to RevenueCat.

4043 Posts
T
TirnaNew Member
asked in SDKs
How to obtain package object containing promotional offers?

I’m implementing 2 promotional offers, and have been following the official documentation. I tried to add the source code in the docs to obtain the promotional offers, like this:if let discount = package.storeProduct.discounts.first { Purchases.shared.getPromotionalOffer(forProductDiscount: discount, product: package.storeProduct) { (promoOffer, error) in if let promoOffer = promoOffer { // Promotional Offer validated, show terms of your offer to your customers } else { // Promotional Offer was not validated, default to normal package terms } } } but I don’t know how to obtain ‘package’, which appears in the first line of the above code.

1731
ryan
RevenueCat Staff
1 year ago
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WillBishopMember
asked in SDKs
Can't fetch one product in offering

Hello,I have a bug where my Yearly package is missing in Release builds (but works in Debug and App Store, fails in TestFlight and App Review). My Lifetime and Monthly packages are returned file, and my Monthly package is part of a subscription group with the yearly I have checked:All IAPs are Approved All agreements are signed and active I am not using a StoreKit configuration file I have read the Why are offerings or products empty? help article, and verified everything.App Review has returned both Error 2 and Error 9 I will copy and paste the identifiers from both App Store Connect and RevenueCat here:Lifetime Package:ASC: com.willbishop.Simmer.simmeprolifetimeRevenueCat: com.willbishop.Simmer.simmeprolifetime Monthly:ASC: com.willbishop.Simmer.simmerpromonthlyRevenueCat: com.willbishop.Simmer.simmerpromonthly Yearly ASC: com.willbishop.Simmer.simmerproyearlyRevenueCat: com.willbishop.Simmer.simmerproyearly They are all a part of an offering called “Pestle Pro”, and are fetched like

2911
joshdholtz
RevenueCat Staff
1 year ago
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aculixNew Member
asked in SDKs
Use Application Context for making a purchase

Hello,I am in the process of migrating one of our apps to Jetpack Compose which is using RevenueCat for processing purchases. Earlier, the code to make the purchase was inside the Fragment and hence I was able to pass the Activity Context while calling the purchasePackageWith() function. However, now the code to make the purchase is moved to the repository where I am injecting the Context using Dagger Hilt. Since, the injected code is an Application Context I am unable to call the purchasePackageWith() function. I tried getting the Activity Context using the below code but it doesn’t work. fun Context.findActivity(): Activity? = when (this) { is Activity -> this is ContextWrapper -> baseContext.findActivity() else -> null} I can pass the Activity Context from the composable screen to the repository via ViewModel but that may leak the activity. So, is there any proper approach to do the same?

2531
joshdholtz
RevenueCat Staff
1 year ago
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Tobin HarrisActive Member
posted in General Questions
Flutter Android app shows "Ask your parent" when buying a subscription

Hi We have an app with subscriptions sold using RevenueCat. When a child in a Google Family Plan try to purchase the subscription they see an “Ask your parent” popup, which I assume RevenueCat is showing? We have 4 parents who cannot find a way to authorise the subscription.Is there something we need to do in RevenueCat or on Google Play to enable them to authorise the subscription?

408213
Y
1 year ago
M
MaurizioNew Member
asked in General Questions
Free time-limited trials iOS

Hi,I need to implement a free trial period for a paid iOS app. How do I check if the trial period has expired with RevenueCat ?

34005
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1 year ago
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bridgevcNew Member
asked in SDKs
How to know the difference between the Google Store account I subscribed to and the current Google Store account?

User John Custom App ID: 8EFA Android Device A Android Device B Goole Play Account: John Goole Play Account: TomScenario:John logs in RevenueCat device A(John account) with custom ID(8EFA) and purchases Subscription $5 monthly Item. John logs in RevenueCat with the same custom ID(8EFA) device B(Tom account). Click the $10 monthly subscription Item.Expected Result: Pop up Message “The current Google Play Store account does not match the account you paid for” and link the managementURL deepLinkActual Result: Purchase process again. What I have done:I read this question. and Idea with Google Play Developer APISave play store account ID after purchase(using billingFlowParam?? or receipt) When subscription event fire,  check current play store account and saved store accountHere is the questionHow to know current Google Play account Is it accurate above idea? or I would love to better idea

1073
sharif
RevenueCat Staff
1 year ago
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Henrik HellbeNew Member
asked in SDKs
Apple server notifications does not work

Hey! I have added the revenue cat uri on my project for server notifications on apple connect but it still does not trigger when it should. I added the revenue cat uri to both production and sanbox as version 2.When trying my subscription and the webhooks on play store it works as expected, but ios does not trigger until i open the app or like 15 min+ after it should. Any ideas why it does work or why it does not trigger? 

1661
sharif
RevenueCat Staff
1 year ago
R
Rafael NobreHelper
posted in SDKs
Selective observer mode

Hello!Would it be feasible as a feature suggestion to have a “dynamic” observer mode setup? Use case: we have existing non-consumable IAP transaction handling code we would prefer not to touch, but subscriptions would be newly added, and handled entirely via the SDK. It would be nice to allow adding a callback in the form (StoreProduct) -> Bool to be able to split transaction management duties between the SDK and our own PaymentObserver. We will probably just migrate it to RC, but I think it makes sense as a feature request nonetheless. Best regards,Rafael

381
Michael Fogel
RevenueCat Staff
1 year ago
F
fisherNew Member
asked in General Questions
iOS user changes country between download app and subscribe, then the subscription is not activated.

the subscription time is messed up toowhat I tried:grant entitlement manually; give the user promo code; ask him to switch back to original country; delete the user from db and give him promo code.none worked.have to ask for the refund.

231
Michael Fogel
RevenueCat Staff
1 year ago
Kolekto
KolektoHelper
asked in SDKs
"The product is not available for purchase" - Android RN

I am using the React Native package with RevenueCat, and everything is working as expected on iOS (thanks for your hard work on the great RN package, by the way).There is still an issue with Android though, and I have been struggling with it for a few days. Initially, I thought it was because I did not have a release published on a test track, but that has now been rectified (approved by Google) yesterday, and I’m still getting the “The product is not available for purchase” on Android.Things I have tried:Make sure the app is published on the “Closed Testing” track (it is): Ensure that both the app ID and SKUs for the products are the same (they are).   Ensure subscriptions are active in GPC (they are): Does anyone know what else I can try, as it’s a bit annoying since the app is finished, but I’m blocked from testing.Thanks in advance for any help, and all the best for 2022!Ben.

3367
Paulo Silva
1 year ago
S
StudentDriverNew Member
asked in SDKs
Subscription Always Returns Inactive in Sandbox After Successful Purchase

After successfully activating a subscription in the sandbox, subsequent calls don’t appear to contain updated subscription info (the user’s subscription is still inactive)Is this the expected behavior in the sandbox environment?

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F
1 year ago
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Rafael NobreHelper
asked in SDKs
Transaction Identifier on local StoreKit Testing

Hello! Thanks for the awesome job on RevenueCat!I’m adding local StoreKit Testing support for quick device/simulator purchases and edge case testing to an app. The Xcode IAP server generates transactions which have increasing numerical IDs, that are obviously not unique.  I can see that when registering them on RC, the server side does some magic to make it look real (i.e it seem to have added the local certificate name + purchase date nanoseconds epoch + the fake Xcode transaction ID).  "purchased_at_ms": 1669666772000, "store": "APP_STORE", "takehome_percentage": 0.7, "transaction_id": "StoreKitTest_Transaction_1669666772000_11"The transaction from StoreKit / RevenueCat SDK is actually just “11”I have reproduced that logic on my test code, but it would be cool for RevenueCat to abstract that and provide us with this modified ID instead of the raw one from StoreKit, even if it is an additional field on the transaction instead of replacing itBest,Rafael

481
sharif
RevenueCat Staff
1 year ago
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Oleg NaumenkoNew Member
asked in Third-Party Integrations
How to map UTM parameters?

How to map UTM parameters?utm_campaign → $campaignutm_source → $mediaSourceutm_medium → ???utm_term → $keyword 

841
Y
1 year ago
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HusamNew Member
asked in SDKs
Read Introductory Offer data

I have one offer that contains two packages. One of them includes an introductory offer (1-week trial). I just need to retrieve the introductory offer's data programatically.  Thank you.

361
Y
1 year ago
G
GolfifyMember
asked in General Questions
App name shows after product title for Android

Hi,  Product titles on Android seem to show “Product Name (<App Name>)”, which is super annoying for displaying in UI.  Is there a way to prevent the app name being added to the end of the product name?  Similar question on SO. https://stackoverflow.com/questions/16657310/how-can-i-avoid-app-names-in-inapp-item-titles-returned-from-google-play-getskud Thanks ! 

6762
Y
1 year ago
V
VenusNew Member
asked in General Questions
Testing mode to live in flutter/ How to make live subscription after testing in flutter

I’ve implemented in-app-subscription of google playstore using revenuecat and it’s working in testing/sandbox mode. Now I want to go live with in-app-subscription, Does same public api key will work? What steps I’ve to take?

1871
Y
1 year ago
R
Radu SActive Member
posted in General Questions
Missing webhook deliveries for events during the Nov 23 outage

Greetings, RevenueCat team & community Yesterday I found out that some customers don’t have premium access anymore to my client’s app - the premium access is offered through a monthly recurring subscription. Looking at their profiles in RevenueCat, a colleague noticed that the webhook delivery for the Renewal event was missing in the dashboard - please see the attached image. Thus, our backend had no idea that the subscription should be extended. Now we are in a situation where some customers paid, but don’t have access anymore. I exported a custom CSV list from RevenueCat for all renewals done on Nov 23 and checked them one by one, out of about 120 renewal events, 12 had missing webhook deliveries. I provided that list to my teammate and he manually fixed them in our database. However, there are probably more customers impacted than what I managed to find. Here comes the part where I need your help: Is there a way for us to get a complete list of impacted users so we can manually

461
Michael Fogel
RevenueCat Staff
1 year ago
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Birma RamNew Member
asked in Dashboard & Tools
Setting Dashboard

Hi, we are setting RevenueCat first time. We have our subscription plans already set on Google n Apple stores. Do we need to set them up on dashboard again or revenuecat can sync them automatically?  

1241
Michael Fogel
RevenueCat Staff
1 year ago
A
amsdamsgramDedicated Member
asked in General Questions
Restore purchase event

Hi, Is there any way to either get restore purchase in the data RevenueCat is exporting to S3 or in the events that are sent to Amplitude?We are having a hard time merging users that do a restore purchase on a different device. It’s two different users on Amplitude which is not correct. For now, we don’t have user accounts on our app, so we don’t have a specific id for each user but an id based on the device.Thank you,

1891
Michael Fogel
RevenueCat Staff
1 year ago
K
kickme444New Member
posted in General Questions
Marketplace Type Subscriptions

Hello,I know based on legal/irs rules, we are not allowed to collect subscriptions and manually pay the person the end user is subscribing to.  I know stripe has connect, which the 3rd parties authenticate and provide their payout details (ach or otherwise).  Then they also deal with creating the IRS forms and such. Does Revenuecat support taking subscriptions on behalf of another business entity?

2252
B
1 year ago
B
BurntBaseHelper
posted in SDKs
Subscription works in testflight, not production. IAP approved for over 48 hours.

I am unable to load an IAP/subscription after it has been approved for over 48 hours. Left a comment on an older post, but wanted to make a second thread for visibility. (Hope that’s cool) If I run the app on simulator, a local device, or test flight everything loads perfect.Subscription has been approved for over 48 hours. Subscription loads fine on local/testflight. Filled out all agreements.App is in pending developer release. I downloaded the app from the app store with a generated code, and in app purchases do not work.I ran the production app and plugged my phone in to view the console. Still getting “Could not find SkProduct for ( “my_product_name”) There is a problem with your configuration”, but only in production. “my_product_name” is not in the actual log, I did not include my real product name. I was wondering if there is anything I could still be missing, or do I need to wait longer? The in app purchase was approved on Saturday at 11 AM. It is not Monday, 6:45 PM.Any help

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1 year ago
R
Riccardo BusatoHelper
asked in General Questions
Subscription add-on

Hi, How would you go about stacking on top of a subscription. For example user “A” has monthly basic subscription for $5 which allows 1 account to be monitored, say they want to add an extra account to be monitored for an additional $3 but still remaining on the basic option, meaning the total new subscription amount will be $8 per month.This should be dynamic so that if the user wants to add any given amount of accounts it would still workHow would you be able to go about this?Thanks in advance 😎

722
R
1 year ago
S
svenMember
asked in SDKs
Google Play Subscription Changes: when will RevenueCat support the new subscription structure?

Google has just announced changes to how they handle subscriptions: https://developer.android.com/google/play/billing/compatibility and https://support.google.com/googleplay/android-developer/answer/12124625 While existing subscriptions will continue to work, there are new ways to create offers and even new (on Android) subscription types like prepaid. Does RevenueCat already have a timeline how and when all of this will be supported both in SDK and dashboard? FYI: I’m also seeing the following warning in our Play Store account - I guess RevenueCat is using the InAppProduct API: “You're using the InAppProduct API to manage subscriptions, which is no longer updated. Start using the new Subscriptions API to get new features including multiple base plans and offers, as well as prepaid plans.”  

198215
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1 year ago
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brian mcdonaldMember
asked in General Questions
cant get revenue cat installed

is there any phone support - I spend a day trying with both cocoa and swift package manager - nothing seems to work. 

726
B
1 year ago
M
Michael - Send Story TrainingNew Member
asked in SDKs
Problem installing Revenuecat with swift Packager manager

Im having some problems installing the revenuecat package using swift package manager. This happens when I try and clone a project from scratch and install the required packages. The error reads“Dependencies could not be resolved because no versions of “purchases-ios” match the requirement 5.5.0 and root depends on “purchases-ios” 5.5.0.”If anyone could has experienced this problem before and knows of ways to solve it that would be very helpful. Thanks! Michael 

1893
Andy
RevenueCat Staff
1 year ago

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