Get help with charts, customer timelines, and anything related to the RevenueCat dashboard.
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I'm using RevenueCat to track my subscriptions, while using another tool to track non-consumable in-app purchases. The problem is that RevenueCat adds the revenue from non-consumables to the MTR, and this increases my cost with RevenueCat.Is there any way to exclude non-consumables from RevenueCat?
why does the “New Customers” number changes retroactively?Active Subscriptions not increasing...6 may, I see 830 New Customers 7 May, I see 893 New Customerswithout any purchaseApp is live...
Hi, How can I get customers list with filtering by Last Seen App Version? Regards
Any help truly appreciated - a new app has launched today and the dashboard is looking a little strange. All of the figures don’t match, but mainly the New Customers number is 216 and the Active Subscriptions is only 31… any suggestions as to why? TIA
Hi, I an see the 10 latest transactions in the Overview page (https://app.revenuecat.com/overview). How can I see more than 10, and possibly download them in .csv? (via the website or via the API)
what are the definitions of:New Customers Active UserWhere do the Active Trials & Active Subscription numbers add up to 28 in your system as an “active user” v the 409 that your tile shows?? I could use some help on definitions….
hello revenue cat and friends, i’ve been using the RC paywall for the last month and I wanted to make my own custom paywall now and use the footer version to add my own custom scrollview above it.. but the only problem is I cant seem to use the condensed view in React native.Is there any plans on this coming to React native revenue cat customers soon?would love to see condensed option in React native library for revenue cat paywalls :)
Hi, currently I have one default offering, and I wanted to AB test two new offerings but only with non paying users.How can I do so that paying users will see(if they manually open the paywall from settings) the old offering and non-paying users will see one of the two new offerings?I figured out that I can select whom to show particular offering with TARGETING feature, but in Custom Attribution there is no such attribution that helps to determine user’s current subscription plan.
Could someone guide me on how to retrieve the total number of unique users who have subscribed to an offering for all time using RevenueCat? I'm looking for a method either through the SDK or the dashboard to accurately obtain this information. Any insights or examples would be greatly appreciated!
I am trying to integrate RevenueCat in Flutter. While I’m testing on iOS with Paywall provided by purchases_ui_flutter in storekit setting, when I first got the paywall, it showed introdutory offers text and button. But after I subscribed, even if I delete the app and rebuild with xcode, Introductory text and button I set in paywall doesn’t show up anymore. How can I reset these situations? I’m trying to see how it looks with various localizationsThanks in advance.
I was able to get correct contents in Koreanbut in Japanses, revenue paywall element(which I can customizing through paywall section on revenuecat) are not localizied. I’m testing with simulator using storekit in xcode.As you can see on the screenshot I attached, price looks right because it’s coming from apple but contents from revenuecat dones’t seem right.Weird thing is that everything in Korean works correct…..I tested with Hindi but it dones’t work eitherAny suggestion or solution would be appreciated. Korean version looks right like below
Hi folks,We launched our first mobile app with subscriptions recently, and I’ve been keeping an eye the RevenueCat summary and reports to see how we’re doing. But I’m a little confused about how MRR is calculated, and which number to use for daily reporting.First, I’ve noticed that the MRR number in “Overview” is lower than the current MRR in the MRR chart. In our case, MRR in Overview is currently 6.5% lower than the latest MRR shown in Charts. Is there a reason these numbers don’t agree?Second, your older docs talk about MRR being calculated over a 28-day period, but the current docs no longer say this, and ARR is described as being MRR * 12. Our numbers in Charts confirm this: MRR = ARR * 12. So is MRR now calculated over a period of 365/12=30.42 days? Or is MRR fixed to a whole number of days (maybe 30?) and ARR is just a bit imprecise?Thanks for clarifying!-Abe
Hello, I'm using Flutter and have connected everything except for StoreKit, but it's not showing up in the production list. Does anyone know why? What could be the reason?
Hi, connected RevenueCat directly with Facebook SDK (previously used Appsflyer), to cut down project’s expenses. After relaunching my campaigns purchase event doesn’t show up in main dashboard. Purchase in my case if Trial Start. Went through the integration part a few times, everything seems to be ok. What am I missing? Where I should look at first?
