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Error creating new Offering

  • Aug 5, 2025 3:39 PM UTC
  • 5 replies
  • 428 views
tobysola1
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Hi, 

See attached screenshot. I’m pressing Save, but it won’t save. I see the red exclamation mark error, but what does it mean? It’s not telling me how to get rid of the error.

I’ve configured several products, offerings before and am doing the same process this time, so not sure why I’m getting an error? 

Project ID: proj69bbdf42 

Please help! 

Thanks, 

Toby 

Best answer by joan-cardona

Hi ​@tobysola1,

We experienced an issue with our dashboard yesterday, but it was resolved shortly afterward. I'm sorry for the disruption - everything should be working as expected now.
 
Please let me know if you're still seeing the error.

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      5 replies

      joan-cardona
      RevenueCat Staff
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      • joan-cardona
      • RevenueCat Staff
      • Answer
      • Aug 7, 2025 8:30 AM UTC

      Hi ​@tobysola1,

      We experienced an issue with our dashboard yesterday, but it was resolved shortly afterward. I'm sorry for the disruption - everything should be working as expected now.
       
      Please let me know if you're still seeing the error.

      Joan.
        • arveles88
        • New Member
        • Aug 11, 2025 9:59 AM UTC

        I have a similar error. I deleted the product offer project and added it again. But I couldn't get past this error.

        alejandra-wetsch
        RevenueCat Staff
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        Hey ​@arveles88, 

        After checking your configuration, I see you have an offering created with a product attached. Are you still experiencing this issue? 

        Alejandra, Developer Support Engineer @ RevenueCat
        • arveles88
        • New Member
        • Aug 21, 2025 11:57 AM UTC

        Hey ​@arveles88, 

        After checking your configuration, I see you have an offering created with a product attached. Are you still experiencing this issue? 

        Hello alejandra, 

        After writing this message, I logged out and back in and entered my credit card information. Then my problem was solved. I don't know which one solved the problem, but it was solved in the end.

         

        thanks your reply.

          joan-cardona
          RevenueCat Staff
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          • joan-cardona
          • RevenueCat Staff
          • Aug 27, 2025 9:07 AM UTC

          Hi ​@arveles88,

          I’m glad that you were able to resolve the issue!

          Thanks for sharing it, I’m sure this will be useful for other developers.

           

          Best,

          Joan.
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