Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 229 Posts
  • 588 Replies

229 Posts

tobysola1
tobysola1Member
asked in Third-Party Integrations

Do refunds get sent to AppsFlyer?

Hi,  We’re setting up the RevenueCat > AppsFlyer integration. This allows RevenueCat to send subscription-related events to AppsFlyer, so we can tell which advertising campaigns are performing the best. Most importantly, RC will send proceeds data to AF, so we can tell how much money is coming from each campaign.  Here’s my question: What happens if a user gets refunded on each of our platforms (Apple, Google, Stripe). Does RC pick up on the refund? Does RC send the refund to AF, so AF’s proceeds reporting is accurate?  Thanks,  Toby 

2
tobysola1
1 year ago
S
ShubhankNew Member
asked in Third-Party Integrations

Adjust SDK - React native integration

Hi everyone,I have integrated Adjust in our application and i see the integration of Adjust with RevenueCat. However the docs point me to Native iOS/Android implementation where the Adjust config isn’t available. Can anyone help around this - how do i set adjust delegate in Appdelegate if the initialisation is being done through React native.https://docs.revenuecat.com/docs/adjust

3
S
1 year ago
K
Kitty LouieHelper
asked in Third-Party Integrations

Segment Source to Use for RevenueCat Project

Hi,We currently integrated our apps (iOS, Android & Web) to one RevenueCat project.  We would like to integrate Segment to retrieve the events from the RevenueCat project which Segment source should we select?TIA  

1
K
1 year ago
T
TJ LeeNew Member
asked in Third-Party Integrations

Now I've integrated Revenuecat with Amplitude. And It works fine. But what about the historical data?

Now I've integrated Revenuecat with Amplitude. And It works fine. But what about the historical data?Is there any way to move historical data into amplitude too?

1
sharif
RevenueCat Staff
1 year ago
K
katiaMHelper
asked in Third-Party Integrations

Subscription events not sent to Segment

I am working on an app that already have RevenueCat integrated and working fine. I would like to send the Subscription events to Segment and from there export to another service. RevenueCat and Segment integration seams straightforward and I has "Enable sandbox events" checked.I am particular interested in the "Subscription Trial Converted" event. I can track them on RevenueCat/Segment/Recent Events view but not on Segment Debugger view.Is there something that I am missing? I appreciate any help.Tech spec:iOS 14+Purchases 3.12.2Segment 4.1.5

3
K
1 year ago
D
Dan TamasMember
asked in Third-Party Integrations

Sometimes events are not sent to Adjust

Hello,I seems that sometimes RC doesn’t seem to send the data for events to Adjust, even if the AdjustId is set.We discovered some discrepancies between our analytics and some of our users don’t have the AdjustId set (might be on our side), but then we have this case where it is set and still RC didn’t send it.Could somebody from the team help and  have a deeper look at it? Thank you.    

2
D
1 year ago
D
DaveRiseUpMember
asked in Third-Party Integrations

Not able to connect RevenueCat to the Play Console - Credentials Issue

Hello! I created the Service Account following all the instructions in the documentation, I've integrated the json file on RevenueCat correctly and more than 36 hours have passed (4 days have passed since). After some trials I'm still getting the credentials issue on Android, whereas on iOS everything works like a charm. Could you help me understand where the problem is? I had a before Christmas due date for this integration but this is taking longer than I thought unfortunately.Here is the code I’m getting:ERROR(30208): 🤖‼️ There was a credentials issue. Check the underlying error for more details.I’m using Flutter with the purchases_flutter version 3.3.1Thank you in advance! 

5
tina
RevenueCat Staff
1 year ago
A
AdamCNew Member
asked in Third-Party Integrations

RevenueCat Amplitude integration for existing project with different user IDs

Hi all,I have a mobile app in the App Store, that has its own RevenueCat Project and Amplitude Project.I am currenlty in the Starter Plan, but I am thinking about upgrading my account to the Pro Plan to be able to integrate the RevenueCat in-app subscription events into my Amplitude Project.I have the following problem: I use the default ReveneuCat anonymous user ids in my RevenueCat project and in my Ampltiude project I use the RevenueCat anonymous user ids but I remove the “$RCAnonymousID” prefix. Based on your docs (https://docs.revenuecat.com/docs/amplitude) I must use the exact same ID for the amplitude project as well. This is the point where removing the prefix earlier bites back. As the event sent from RevenueCat will contain the prefixed id, but such an Id will not exist in my Amplitude project.I can fix the issue for all future users by setting the exact same RevenueCat anonymous user id for the Amplitude user. But what will happen to my old user? What will be the result of t

1
sundeep
RevenueCat Staff
1 year ago
R
Retrocube
asked in Third-Party Integrations

GetOfferings callback not called

Hello we are using Unity plugin and “GetOfferings” callback not get called in UnityEditor.

5
K
1 year ago
D
DevsportsHelper
asked in Third-Party Integrations

No receiving 'RENEWAL' webhook event

Hi, I have purchased a sandbox subscription in app which is renewing every 5 minutes via Google Play Store. I am receiving the ‘INITIAL_PURCHASE’ and ‘CANCELLATION’ events but never the ‘RENEWAL’ event. Looking at the webhook logs this is also reflecting this. I can also receive test events. Any help would be much appreciated,Thanks

1
D
1 year ago
A
amsdamsgramDedicated Member
asked in Third-Party Integrations

Send product it to Adjust

Hi, We would like to know in Adjust which subscription the user has taken from the moment it starts a trial period. For now, we can try to guess it once the user has converted based on the revenue associated but it is not precise and if the user doesn’t convert, we have no way to know which subscription it was.Is there a way to identify the subscription clearly with every RC event sent to Adjust? Thank you for your help.

2
A
1 year ago
G
George LeidigMember
asked in Third-Party Integrations

GCP ETL New and Updated Transactions

Hello, I’m using the GCP ETL integration to export my transactions.I botched the initial setup, and so deleted it and set up a new version. On this version, I had the “Receive new and updated transactions only” box checked.Unfortunately it is only exporting the new and updated transactions, without providing me with that initial full set, as per the docs - “The first delivery will always be a full export even if this option is selected.”. Presumably this is because I have previously used the integration, despite having deleted it and re-installed. Is there a way of setting it up from scratch, with ‘new and updated transactions only’, and still getting that initial full data set exported? Many thanks. George   

2
G
1 year ago
D
DanielNew Member
asked in Third-Party Integrations

Is there an integration with Hubspot planned?

Hi, We are evaluating using Hubspot for email marketing and I was wondering how we could connect from RevenueCat to Hubspot to push forward contact as well as e-commerce events. Has anyone achieved this already? What’s the best practice to integrate both services? Looking forward to hearing back from you. Thank you!daniel

1
sharif
RevenueCat Staff
1 year ago
lewis42
lewis42Helper
asked in Third-Party Integrations

Reconciling Amplitude Data

I’ve been using the Amplitude integration to help understand my customers better, but I can’t make the data there reconcile with RC. Because I’m focussing on converting users, for the purposes of this question I’m only interested in new subscribers and one time purchases.Here’s the revenue chart in RC for last week:https://cln.sh/MN7GLCIf I extract what I think is the same data from Amplitude here’s what I get:https://cln.sh/4fb2dLThe timezone on my amplitude project is set to UTC, which I understand is the same as RC (I’m in the UK anyway so UTC is good for me :)  Is there something else I missed? The Amplitude numbers are always lower by varying amounts, this makes it hard for me to be confident doing experiments, especially with pricing. 

2
lewis42
1 year ago
D
Dan TamasMember
asked in Third-Party Integrations

Stripe events to Adjust

Hello,I don’t seem to be able to configure Stripe events (done in a web app) to be sent to Adjust. The event seems to be sent to Segment/Amplitude/Webhook but not Adjust.Also there is no cancel event (I cancelled the subscription right away) Thank you. 

4
D
1 year ago
K
Kitapyurdu
asked in Third-Party Integrations

Play Store Notification URL with Observer Mode

Dears,We're already using the Google Real-Time Developer Notification on our server. If you can provide Play Store Notification URL for our app (21f8b861), we would like to send the payload to RevenueCat. If we can use an existing Pub/Sub topic with RevenueCat, we also want to know how to implement.Best Regards,

1
tina
RevenueCat Staff
1 year ago
Steph
StephHelper
asked in Third-Party Integrations

Integration currency with amplitude is not consistently in USD

Hello,We have the Amplitude integration enabled and noticed our revenue numbers in Amplitude were higher than expected because the events from RevenueCat are not always normalized to USD. Is there a way to have all RevenueCat events normalized to USD to Amplitude? Amplitude doesn’t support currency conversation based on this, so would be great if RevenueCat can normalize the currency.We saw this post claim that currency should be in USD so not sure if what we’re observing is a bug. Below screenshot is an example of an event using GBP currency instead of USD. Thanks!  

1
ryan
RevenueCat Staff
1 year ago
J
Jared
asked in Third-Party Integrations

Stripe events not being sent to Segment

Hi there! When we first set up Stripe subscriptions, we verified that they appear in Segment, but now no events are appearing in Segment. Could it be due to the fact that we’re using a coupon / free trial setup (whereas our initial tests did not use coupons)? Why are Stripe free trial events showing up in RevenueCat (as $0.00 purchases) but not in Segment? This is incredibly important for our business analytics, and I was very surprised to see that it isn’t working as expected.

9
L
1 year ago
I
interactive@bonnier.dkNew Member
asked in Third-Party Integrations

Webhooks response empty body

Hi,I am testing revenueCat webhooks, and the webhooks can send events our server, but it is always display “empty” response body on dashboard, not matter what response text from server, as following:How can I get our server response text to show on revenueCat dashboard?

7
P
1 year ago
E
EzekielNew Member
asked in Third-Party Integrations

can i add RC code to my website before turning it to an app?

Hi guys, I had a Wordpress website that I am turning into a WKwebview app.  Currently on the website, I’m using stripe as the payment processor.  in order to get accepted to the App stores, I need to configure in-app-purchasing.  My question is, will it be possible for me to configure IAP’s on my website BEFORE I render it as an WKwebview app? Any and all help will be appreciated.  Thanks 

1
sharif
RevenueCat Staff
1 year ago
C
Clint GossettNew Member
posted in Third-Party Integrations

CORS issue - "Connect to Google" button in App Settings not working

We’ve had various service accounts set up to access our Google Play Store account for some time and have never had issues.  Though we’ve completed the described steps in your documentation to enable Pub/Sub, the “Connect to Google” button simply presents the “loading state” and then goes back to the “enabled state” after about 15-20 seconds of loading.  No additional data is presented to us.  Below is a screenshot of the console from my browser.  Looks like there is a CORS issue on the site.    

5
T
2 years ago
K
KevActive Member
posted in Third-Party Integrations

[Suggestion] Slack message - include country & offering id?

Hi there,Just like many others, our team’s communication mainly rely on Slack and we love the RC messages so far. For now, only “Product” and “Revenue” will be displayed which is quite limited. I’d suggest:Display the offering id too if it’s not default. ( I think many people would love to monitor the special offering ) Display the country ( It’s currently displayed on a very high level on RC’s Customer Profile, I believe you guys agree it’s one of the key info to show )It’s been a while since this message feature has updated. Customization seems a perfect solution but before that, how about a little enhancement? It will greatly reduce the number of times we click on the user’s ID to find out the info.

1
K
2 years ago
M
milos lalatovicMember
asked in Third-Party Integrations

AppsFlyer integration

We want to append following attribution details to our users in RevenueCat:$mediaSource, $campaign, $adGroup, $ad, $keyword, $creative. We have found out how to map data from AppsFlyer for $mediaSource, $campaign, $ad from the following link:https://support.appsflyer.com/hc/en-us/articles/208387843-Raw-data-field-dictionary-V5-#field-availability-by-reporting-tool Even after contacting their support we’re not sure what data should we use for $adGroup, $keyword, $creative. Can you please help us?

2
M
2 years ago
A
AyhanNew Member
asked in Third-Party Integrations

Invalid Play Store credentials

Hello there,I've created Google API 2 times and I'm still getting this error even though I've waited 48 hours, can you help?

1
sundeep
RevenueCat Staff
2 years ago
J
JohannesNew Member
asked in Third-Party Integrations

Stripe Unit Pricing

Your docs regarding stripe packages says: Only Package Pricing and Standard Pricing subscription plans with per unit pricing are supported. Metered usage and tiers are currently not supported.Does this mean, that a user for example can purchase 5 monthly subscriptions via stripe?Will this be correct displayed in revenuecat and in you webhooks to my server?

1
sundeep
RevenueCat Staff
2 years ago

Badge winners

  • Strength In Numbers
    Darbiohas earned the badge Strength In Numbers
  • Shipped It
    Darbiohas earned the badge Shipped It
  • One Year Wiser
    Brett Johnsonhas earned the badge One Year Wiser
  • One Year Wiser
    bridgevchas earned the badge One Year Wiser
  • Join the Fray
    akirhas earned the badge Join the Fray
Show all badges
Terms & ConditionsCookie settings