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Customer.io Integration


tobysola1
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Hi, 

 

I rely on RevenueCat to send start trial, trial converted, and other Track events to Customer.io (my CRM tool). Currently, I use RevenueCat’s Segment integration: RevenueCat sends the events to Segment, which forwards them to Customerio. 

 

I’m trying to cut out all Segment use cases in my tech stack because it doesn’t seem worth it (there are direct integrations in most cases). I made a post about this on SubClub. 

 

How do I replace this connection? Does RevenueCat have a direct integration with Customerio? I don’t see it in RevenueCat’s list of integrations. If RevenueCat doesn’t integrate directly with Customerio, can I use RevenueCat’s Webhooks to do this? So I could send the events via RevenueCat’s webhooks to my own webhook, then my webhook would integrate with Customerio?

 

Does RevenueCat plan to release a direct integration with Customerio soon? If so, maybe I’ll leave the Segment connection in place for now, and replace it with the direct connection ASAP. 

 

Thanks!

 

Toby

Best answer by kaitlin

Hi @tobysola1,

At this time we don’t have an integration with Customer.io, but I’d happy to pass it along as feedback and hopefully it can be something that we support in the future. 

In the meantime, I do think your best bet is to set up a system utilizing webhooks as communication with Customer.io as you’ve described. 

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4 replies

kaitlin
RevenueCat Staff
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  • RevenueCat Staff
  • 366 replies
  • Answer
  • June 7, 2023

Hi @tobysola1,

At this time we don’t have an integration with Customer.io, but I’d happy to pass it along as feedback and hopefully it can be something that we support in the future. 

In the meantime, I do think your best bet is to set up a system utilizing webhooks as communication with Customer.io as you’ve described. 


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  • New Member
  • 1 reply
  • July 8, 2023

We’re also using Customer.io for email flows and it would great to be able to see funnel conversions (revenue) here in RevenueCat.

 

Any recommendations on this?


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Hi, how is it going with this? Any updates with integration with customer.io? Would be great.


wes_clark
RevenueCat Staff
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  • RevenueCat Staff
  • 263 replies
  • February 18, 2025

Hi ​@stina-wernersson-263b99, we are not currently working on it, but it has been discussed in the past, so I would be happy to raise the request again internally. 


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