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Third-Party Integrations

Get help with webhooks, third-party integrations, and attribution providers.

  • 311 Posts
  • 761 Replies
311 Posts
Andreas
AndreasMember
asked in Third-Party Integrations
Trial start events before creating an account

We’ve activated the Branch MMP integration in RevenueCat. The RevenueCat documentation mentions:In order to attach attribution data to the correct user, make sure the App User Ids for RevenueCat and Branch match. The easiest way to do this is to set the Branch SDK identity to match the Purchases App User Id whether you're providing your own ids or using our randomly generated ids. The issue is users can start a subscription before we identify them with our ID’s. This means when the trial start event gets sent to Branch it looks like this:{ "name": "rc_trial_started_event", "user_data": { "app_id": "XXXX", "developer_identity": "$RCAnonymousID:ETCETCETC" }}Then when later events come in, the identity is different:{ "name": "rc_expiration_event", "user_data": { "app_id": "XXXXXX", "developer_identity": "OUR IDENTIFIER" }}Will the RevenueCat Branch integration handle this and correctly match up the identifiers as the same user?

1
H
RevenueCat Staff
2 months ago
A
Andrei BostanNew Member
asked in Third-Party Integrations
How to give promotional offer on server side?

I have a use case at the moment where a user who is subscribed to an autorenewable subscription can invite a friend and receive a free month. On Google this is pretty straight forward to implement. The problem is on IOS. I saw we can use the promotional offers in order to implement this. The problem is that I offer that free plan on the server side and the promotional offers can be purchased only on the mobile app side. Is there any way to purchase a promotional offer on our server side?

0
A
2 years ago
A
AntonNew Member
asked in Third-Party Integrations
Does the "Uncancellation" event in the Mixpanel integration also include Trial uncancellations?

If I check the docs (https://docs.revenuecat.com/docs/mixpanel) for the mixpanel integration, I see that for cancellations you differentiate between “Trial Cancelled” and “Cancellation”. However, on the uncancellation side there is only one event with the description “When a user re-enables the auto-renew status for a subscription.”Are uncancellations of trials not tracked or are they covered by this event?

4
Dan Pannasch
RevenueCat Staff
2 years ago
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ShervinNew Member
asked in Third-Party Integrations
ASA attribution not working for one of our campaigns (works for everything else)

We recently set up Apple search ad’s attribution through revenuecat and started testing new campaigns. For all of our campaigns except one the tracking has been great and super helpful. However for one of our campaigns that has been spending ~$75/day for the last two weeks there is zero data on it.. Very odd. Has anyone encountered something similar/have any solution ideas?

1
Ryan Glanz
RevenueCat Staff
1 year ago
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rudolph-chalhoub-2c70ffNew Member
asked in Third-Party Integrations
Subscribe event is not being received in Facebook campaigns

Revenuecat and Facebook ads integration seems to be working properly, events manager is collecting data for trial and subscribe events. However when targeting Subscribe event in a campaign (IOS 14.5+) the results are showing low to 0 subscriptions, while having a big number of trials in that campaign (campaign has been running for over a week now with no subscriptions which is very odd considering the optimization goal is the subscribe event). Wondering if anyone else faced a similar issue with event targeting?

1
H
RevenueCat Staff
1 year ago
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ross-staszak-7f26c4New Member
asked in Third-Party Integrations
Help understanding stripe integration better

I’d like to get a better understanding of the stripe integration.So far I’veConnected stripe and RevenueCat as described here: https://www.revenuecat.com/docs/web/connect-stripe-account Created a webhook for stripe in which we post to the RevenueCat receipts APIAre both of these necessary?   Do we need to tell the RevenueCat receipts API about a purchase, or can RevenueCat get this information from the connection created in my first bullet point above?What does the connection do versus what does telling the receipts API do?  Can I get an explanation on how these two things work together?

1
kaitlin
RevenueCat Staff
2 months ago
M
mdiasNew Member
asked in Third-Party Integrations
SUBSCRIPTION_PAUSED doesn't trigger EXPIRATION event

The documentation says “The subscription has set to be paused at the end of the period. Please note: You should not revoke access when receiving a SUBSCRIPTION_PAUSED event, but only when receiving an EXPIRATION event (which will have the expiration reason SUBSCRIPTION_PAUSED).”However, an EXPIRATION event is never triggered. Is this just an issue with sandbox?

3
O
2 months ago
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daniel-ken-martinez-c04035New Member
asked in Third-Party Integrations
Unity Firebase Authentication with RevenueCat in App Purchases

We created a mobile game through Unity that features firebase authentication for sign-up/login of user accounts. The app would be both available for Google Play Store and IOS. We want to integrate in-app purchasing with both consumable and subscription products however, the current IAP we were planning to use have its limitations such as associating google subscription through the active google account rather than the existing firebase user. After some research, I read that RevenueCat can be integrated with Firebase so the IAP will be connected to each Firebase users instead. Would this be possible and are there any documentations we can refer to in order to achieve such feature?

1
H
RevenueCat Staff
2 months ago
L
laheluNew Member
asked in Third-Party Integrations
Webhook that is called monthly based on subscription

From what I saw on the document [https://www.revenuecat.com/docs/event-types-and-fields], can I confirm RENEWAL is the event that will be called monthly for a monthly subscription plan?

1
cody
RevenueCat Staff
10 months ago
K
KevActive Member
posted in Third-Party Integrations
[Suggestion] Slack message - include country & offering id?

Hi there,Just like many others, our team’s communication mainly rely on Slack and we love the RC messages so far. For now, only “Product” and “Revenue” will be displayed which is quite limited. I’d suggest:Display the offering id too if it’s not default. ( I think many people would love to monitor the special offering ) Display the country ( It’s currently displayed on a very high level on RC’s Customer Profile, I believe you guys agree it’s one of the key info to show )It’s been a while since this message feature has updated. Customization seems a perfect solution but before that, how about a little enhancement? It will greatly reduce the number of times we click on the user’s ID to find out the info.

1
K
2 years ago
tobysola1
tobysola1Active Member
asked in Third-Party Integrations
Using RC sub status for chat access

Hi folks,I’m interested in setting up a subscribers-only Circle or Discord community. Only users that have an active subscription (according to RevenueCat) will get access, and that access gets revoked if their subscription expires.Is anyone doing this? How? I don’t see any obvious integrations on RevenueCat’s side. Is this in RC’s roadmap? (By the way, RC’s “public” roadmap seems to be private, Trello says I need to request access??). Are tools like Circle or Discord set up to handle this if they’re sent RC’s web hooks or something?Cheers, Toby 

2
tobysola1
1 year ago
C
canbalkayaNew Member
asked in Third-Party Integrations
How can I access all the public RevenueCat endpoints?

I want to try some things to analyze my apps data with RevenueCat API, but I haven't found enough endpoints from your Rest API documentation.For example, I haven't found an endpoint to fetch my RevenueCat projects etc. How can I see all the public endpoints for RevenueCat endpoints.

1
Michael Fogel
RevenueCat Staff
1 year ago
S
schankamNew Member
asked in Third-Party Integrations
Incoherence about expiration date for INITIAL_PURCHASE webhook event on PLAY STORE

We are trying to keep the same entitlement state of our users in our own database, and we're using webhooks for that. It's globally working well, except for a case where we found that the `expiration_at_ms` is not giving us the correct expiration date, for a TRIAL in a "INITIAL_PURCHASE" event, only for ANDROID.Please check screenshot attached:on the user page, you can see that the user subscribed to a trial on April 21st, on the top right you can see him having the "pro" entitlement until 2023/05/08. when we click on the "started a trial" line, we check the webhook event, the expiration_at_ms value is `1682357863507` corresponding to `Monday, 24 April 2023 17:37:43.507`, which is the info we have in our DB. Why are the 2 dates so different ? This is the only event that is triggered to us. As it is only happening with Android, is there a bug for android or an additional thing we need to do to set this up correctly ?  

1
H
RevenueCat Staff
1 year ago
M
mazfuzeNew Member
asked in Third-Party Integrations
Delay in Subscription Update Events from Stripe

Hi everyone,I’m currently experiencing a significant issue with subscription update events (customer.subscription.updated) from Stripe being delayed in syncing with RevenueCat. In some cases, it’s taken over a day for these updates to appear on the RevenueCat dashboard after the customer has been charged.This delay is causing major problems, as our users are paying for subscriptions but are not being granted access promptly due to the delayed data sync. Since we rely on RevenueCat as the source of truth for managing subscriptions, this issue is affecting a lot of our customers.Has anyone else encountered this problem? If so, were you able to find a solution or workaround? I’d appreciate any advice or insight on how to resolve this issue quickly.Thanks in advance for your help!

2
Y
9 days ago
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IgorNew Member
asked in Third-Party Integrations
Event properties with '$' and without in Amplitude

Hi,When reviewing events in Amplitude that I get with RevenueCat integration I noticed some event properties are doubled with ‘$’ and without. For example $product_id and product_id contain the same info.Which of these properties should I rely on when, for example, filtering data in Amplitude?Thanks!

0
I
3 months ago
C
cube20ever20Dedicated Member
asked in Third-Party Integrations
Missing renewal webhook event

I am using the firebase extension and have not received a renewal (subscription extended) event for customer cltkw0rlVdU1KUgzKp9dZ1zzTtp2. The Customer History shows this event that happened about 9-10 hours ago.FWIW, I have the connection to Google real-time developer notifications setup correctly and it has been working. But the Google Developer Notifications Topic ID has last received event back in Feb. Are there any known issues with developer notifications? 

4
C
5 months ago
L
leon-manoloNew Member
asked in Third-Party Integrations
Issue with "TRANSFER" Event Webhook Not Triggering

Hello RevenueCat Team,I am currently utilizing RevenueCat's webhooks to synchronize purchase events with our backend system, and for the most part, this integration has been successful. However, we've encountered a specific issue with the "TRANSFER" event webhook, which does not seem to trigger as expected.Despite our efforts, the "TRANSFER" event webhook never gets called automatically in our setup. Oddly enough, when I manually initiate a transfer through the RevenueCat dashboard, the webhook does trigger and operates as intended. This discrepancy leads me to wonder if the problem might be related to our reliance on the legacy transfer behavior, specifically the "Share between App User IDs (legacy)" feature.Could this legacy approach be the reason why the "TRANSFER" event is not automatically triggering the webhook? If so, do you have any recommendations on how to resolve this issue or any alternative approaches we should consider to ensure seamless synchronization for transfer event

1
sharif
RevenueCat Staff
6 months ago
R
RezaOpticNew Member
posted in Third-Party Integrations
Missing NON_RENEWING_PURCHASE Events

Five days ago, we noticed a significant issue within our system where a considerable number of purchase events were missing. This discrepancy was brought to our attention by our users, who reported purchasing packages but not receiving the corresponding coins.Upon investigation, we found that despite users successfully completing purchases via Google Play, the associated events were not being captured by our system through RevenueCat's webhook integration. Furthermore, the purchases were not reflected in our RevenueCat dashboard.Despite reaching out to the RevenueCat support team through a support ticket, we have yet to receive a response or resolution to the issue. This delay in communication and resolution has led to frustration among our users and uncertainty about the reliability of our in-app purchasing system.We are actively exploring alternative solutions and have begun implementing a native solution to address this issue. However, we understand the importance of timely and effe

1
Jacob Eiting
RevenueCat Staff
6 months ago
D
Daniel PetrovalievNew Member
asked in Third-Party Integrations
How can I process one-time payments on the web using Stripe without utilizing Stripe Checkout Sessions?

Hi there,We have a Flutter app for both iOS and Android that is integrated with RC through the SDK. We offer both subscriptions and one-time purchases(IAP). We are now integrating Stripe payments for both subscriptions and one-time purchases in our new web app. However, we are facing difficulties with the integration of one-time payment validation as it requires a Stripe Checkout Session. We have a custom payment form and UI that uses Stripe payment elements, and we are unable to use Stripe Checkout sessions. Are there any other alternatives that we could explore to create entitlement for these purchases?

1
Ryan Glanz
RevenueCat Staff
5 months ago
F
f-d-e8d39cNew Member
asked in Third-Party Integrations
How do i restore customer purchases to firestore db

Hello Team,So getting straight to the point, I was managing (storing, updating) entitlements manually, i.e when user makes a purchase from my app, I retrieve all the entitlement ids and store it in firestore -> users collection in unlocked_entitlement field. Now I realised that client (my app) should not be used to update purchase details. I learnt about webhooks recently and thought of integrating it with firebase and use it as SSOT to detect purchases. How do I store all the customers data that have already made a purchase?

1
sharif
RevenueCat Staff
7 months ago
Thomas Walther
Thomas WaltherMember
posted in Third-Party Integrations
Asapty integration

It would be great to have a direct Asapty integration. It’s possible via webhooks right now, but it would be so much nicer to just have a button. From my research, they seem like a fantastic ASA provider.

3
wes_clark
RevenueCat Staff
4 months ago
B
BrighttankNew Member
asked in Third-Party Integrations
What does store_transaction_id refer to in CustomerInfo in REST v1 API

I noticed that when retrieving the CustomerInfo object form the REST v1 api there is a ‘store_transaction_id’ included for each subscription and non_subscription object. This field isn’t documented in the CustomerInfo documentation. Can you clarify what it refers to? I’m hoping it refers to the original_transaction_id so that I can use it to correlate subscriptions with event hooks as I’ve seen other developers ask for numerous times. For transactions in the sandbox this number is not unique but I assume that’s just a feature/shortcoming of the sandbox environment. Can someone confirm?

2
B
3 months ago
U
userfromfutureMember
asked in Third-Party Integrations
Apple Search Ads data not showing up

Hello everyone. We are doing user acquisition over Apple Search Ads and 90% of traffic is coming from there.In last 2-3 days most of my trial or purchase data do not show any Search Ads info like keywords etc on RevenueCat panel (on right side when I tap on purchase). Previously there was no issue. Anyone experiencing that? PS. I have not updated the app codebase since 2 weeks.

3
jeffrey_bunn
RevenueCat Staff
1 month ago
M
mirvineNew Member
asked in Third-Party Integrations
OneSignal v11+ (user-centric) Integration

Has anyone successfully integrated with OneSignal v11+ (user-centric) or know when RevenueCat is going to release the integration? Many thanks!

1
Ryan Glanz
RevenueCat Staff
5 months ago
S
StorologyHelper
asked in Third-Party Integrations
RevenueCat's MixPanel integration changes your user's location on MixPanel

@kaitlin  This is the second post related to the same issue: This time, I’m a 1000% sure there is an issue on the RevenueCat part of the integration.I did tests and when RevenueCat sends an event to MixPanel or update my users profile in MixPanel it also changes the User’s location to its servers location: Ashburn, Virginia, USA.The support team has not been able to help me fix it yet and that’s why I’m here again, to try to reach more people from RevenueCat’s team to help me escalate this.To all RevenueCat users, please if your source of truth is MixPanel and you need to know where are your users from, I suggest you to review correctly the information, compare your events location vs the user’s location in MixPanel, if they are different and the user’s location is Ashburn Virginia USA, I request you help me bump this post.Thanks all in advance. 

1
S
3 months ago

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