Question

Subscribe event is not being received in Facebook campaigns

  • 20 August 2023
  • 1 reply
  • 35 views

Badge +4

Revenuecat and Facebook ads integration seems to be working properly, events manager is collecting data for trial and subscribe events. However when targeting Subscribe event in a campaign (IOS 14.5+) the results are showing low to 0 subscriptions, while having a big number of trials in that campaign (campaign has been running for over a week now with no subscriptions which is very odd considering the optimization goal is the subscribe event). Wondering if anyone else faced a similar issue with event targeting?


1 reply

Userlevel 4
Badge +8

Hi, in order to better assist you with this, can you please open a support ticket so we can look into your specific integration and see if something is wrong there? https://app.revenuecat.com/settings/support

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