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aziz-ullah-14e501New Member

Change subscription plan from PRO to ELITE

Hello!We are integrating subscriptions in FlutterSir we have two subscriptions(PRO and ELITE) in a single group(AppStore). We have user login system. We give app user id. So the issue is that it is working well but we need the following: 1. User want to upgrade from PRO to ELITE within the app. mean changing subscription plans within the app. Please guide me how to do it. Please share any related documentation where i can follow the steps to do upgrade/downgrade subscription from the app, yes not from setting. is there any code to do this?

onlyhumn.nathanHelper

Purchased on iOS with app user id, but same app user id on android not showing anything

I am unable to see entitlements/purchases on android when I’m logged in with the same user id that I used for iOS (I purchased through iOS).Here is how I setup the app user id: import React from "react";import { useSelector } from "react-redux";import Purchases from 'react-native-purchases' const SetupRevenuecat = () => {const stateAuthSession = useSelector(state => state.auth.session)React.useEffect(() => {Purchases.setLogLevel(Purchases.LOG_LEVEL.DEBUG)console.log(stateAuthSession?.user.id)if (Platform.OS === 'ios') {console.log('ios user id: ', stateAuthSession?.user.id)Purchases.configure({apiKey: 'appl_xxx', appUserID: stateAuthSession?.user.id })} else if (Platform.OS === 'android') {console.log('android user id: ', stateAuthSession?.user.id)Purchases.configure({apiKey: 'goog_xxx', appUserID: stateAuthSession?.user.id })}Purchases.setAttributes({ "email": stateAuthSession?.user.email })}, [])}export default SetupRevenuecatLoading both android and ios shows: BUNDLE ./in

gc-10b683Member

What's the best way to test paywalls are working correctly in different locals?

I've updated my schema on Xcode to set my location to a different country. I tried running it on both a physical device and a simulator. In both cases, all the apps on the device respond to the simulated location, but Revenue Cat continues to show the paywall in my actual local (prices and currency). I'm assuming that the RC SDK is not relying on geolocation, so it needs to pick up the change. Do I need to change my IP address? Is there an easy way to test paywalls in simulated locations?

Jason AndressNew Member

Paywalls with Cordova

I’m interested in using the Paywalls feature. I don’t see that Paywalls is supporting Cordova yet. Is this on your roadmap?

rickharrisonNew Member

Are RevenueCat callbacks always on a background thread?

Hi all,I’m setting up subscriptions with RevenueCat and I noticed that `[RCPurchases.sharedPurchases customerInfoWithCompletionHandler:^(RCCustomerInfo * _Nullable info, NSError * _Nullable error) {` will have the completion handler called a background thread. Is this intended? Are all RevenueCat callbacks on background threads? Do I need to always run `dispatch_async(dispatch_get_main_queue()` after a RevenueCat API?Thanks!

jhonnatan-29b12eNew Member

Check Eligibility in production Environment is sending "unknown"

Hi, the app is using RC to make a purchase, I already update the bundle Id and the keys into the RC dashboard, However when I tried to make a purchase I’m seeing in the logs that is in sandbox env.And when the Apple pay dialog is presented, it is displaying information about sandbox user. My question: Should I modify something in the RC dashboard to user a production environment ?2023-07-26 09:02:41.399867-0500 Sharpen[2703:1095151] [receipt] WARN: 🍎‼️ App running on sandbox without a receipt file. Unable to determine into eligibility unless you've purchased before and there is a receipt available.request for these products because they were already cached: ["2023.07.premium.recurring.offer"]2023-07-26 09:02:41.399717-0500 Sharpen[2703:1095151] [network] DEBUG: ℹ️ GetIntroEligibilityOperation: Started2023-07-26 09:02:41.399867-0500 Sharpen[2703:1095151] [receipt] WARN: 🍎‼️ App running on sandbox without a receipt file. Unable to determine into eligibility unless you've purchased befo

julien-b097e7New Member

StoreProduct list is empty only on Android.

Hi,I am facing an issue getting StoreProduct on Android using Flutter. On iOS, everything is fine, I can add any product on AppStoreConnect, then get it in RevenueCat automatically and then display and purchase products in my app.But on Android, I can’t get any product.The app is in production but also in Closed Testing. My product is “Active” in Google Play Console.The only thing I can think for now is Google Play Console giving me a problem with the payment profil. Do you think it can be from there ? I’m not the owner of Google account so I can’t check.I think I’ve tried every solution on internet..

ajayjapanNew Member

Publishing changes from background threads is not allowed

Getting a ton of warnings from Xcode saying:Publishing changes from background threads is not allowed; make sure to publish values from the main thread (via operators like receive(on:)) on model updates.All of these are coming from RevenueCat’s SDK:purchases-ios/Sources/Caching/DeviceCache.swift:167purchases-ios/Sources/Caching/DeviceCache.swift:602purchases-ios/Sources/Networking/HTTPClient/ETagManager.swift:193Have implemented the sdk incorrectly? Any suggestions are welcome.

william_OMember

Google Play non-consumable purchase handling

My app has two modes, offline and online. The offline mode (which doesn’t require users to log in) offers users a non-consumable, while the online mode (which requires users to log in) offers subscriptions. RevenueCat handles the subscriptions part well. However, for the non-consumable part it’s a bit confusing. I’ve read multiple posts here and saying that RC will always CONSUME the products. However, Google’s Billing Library offers two ways to handle non-subscriptions products, one is to acknowledge, another way is to consume (https://developer.android.com/google/play/billing/integrate#non-consumable-products and https://developer.android.com/google/play/billing/integrate#consumable-products). By calling ` BillingClient.acknowledgePurchase()`, it ensures that it’s treated as non-consumable so that when user tries to purchase this again, Google Play will prompt an error saying “You’ve already owned this item”. By calling `BillingClient.consumeAsync`, it will therefore be treated as

Close Button in Flutter Paywalls

When presenting paywalls using .presentPaywallIfNeeded in Flutter, RevenueCatUI does not include a close button. I've tried it with 5 - Bengal template. Can you please update the Flutter package so that the close button is displayed automatically on the paywall?

cube20ever20Dedicated Member

Customer history seems to miss Expiration event

I have another example of a customer history where I am not sure if it should currently have or not have entitlements. For reference customer id is zFJvdHtkE2evnc9fnhtGVNLcDt52.The webhook events are in this order: What seems to be missing is another EXPIRATION event. Feb 21 should be when the grace period expires and the subscription should end. But at this time after one renewal and after pausing the subscription, we have yet to receive any information of the latest status. RC console says that Subscription expired on 2024-02-18. Is there any reason no webhook event came in in February?

cube20ever20Dedicated Member

Understanding SUBSCRIPTION_PAUSED webhook

Hi, We are currently managing app specific entitlements by relying on webhooks.Does the SUBSCRIPTION_PAUSED event require any intervention to add/remove entitlements? Or this event is just informative and is correctly preceded and followed by RENEWAL and EXPIRATION events (which do need actions)?This sections of the documentations seems short and I was not able to get a clear picture.Thank you

cube20ever20Dedicated Member

Unexpected Resubscribe Flow

I can’t seem to find my flaw that just happened documented (looked here). What I think I have happened in production is this flow, but data tells a slight different story.The revenue cat dashboard for the customer has this order of events:But the events that came via the webhook are in this order:These 2 don’t seem to match exactly. How do I tell what happened and if the customer should or not have entitlements at the moment?Also this means that after an EXPIRATION event, it is possible to receive a RENEWAL event for Play Store as well? The documentation seems to say that this is only for iOS and that Google will always send INITIAL_PURCHASE after an EXPIRATION happened (documented here).Should I always grant back entitlements to a user when I received a RENEWAL regardless of anything else?

Germán BuelaNew Member

How to communicate subscription plan after a crossgrade

Say I have subscription plans A and B (same level).From entitlement.productIdentifier I detect that a user is, say, subscribed to A. With this information, I keep option B available for a crossgrade, and A disabled and marked as active.When they opt to subscribe to B, A is still active (because it will remain so until the renewal date). The purchase succeeds but do I have the information to communicate the current scenario? I would like to disable B as well, because it is already purchased, and mark it somehow as active starting on certain date. Apparently I don’t have the information to figure out this scenario in PurchaserInfo, do I?

muneebNew Member

Localization for restore button

I am using revenuecat paywall for react native. I created paywalls for english and arabic. I was able to change the contents of paywall into arabic but i was not able to change the restore, terms and policy buttons to arabic.I am using Sphynx content template, but also tried it Bengal content template. Please guide me if I am missing something.

berksparNew Member

I cannot add the package by Swift Package Manager

I tried to use this url https://github.com/RevenueCat/purchases-ios.git and didn't worked for me.

rachidNew Member

Understanding RevenueCat's Use of Anonymous IDs Without Internet Connection

Hello RevenueCat Community,I've encountered a scenario in my app where RevenueCat seems to be assigning an anonymous ID to the user even when I have previously configured the SDK with a specific appUserID. This behavior appears to manifest when there's no internet connection available.From my understanding, once a user is assigned a specific appUserID, RevenueCat should use this ID for any future interactions, including syncing purchase information or entitlements. However, in offline scenarios, it seems to revert to using an anonymous ID, which I find perplexing.Could someone clarify under what conditions RevenueCat opts to use an anonymous ID instead of the appUserID provided during SDK configuration? Additionally, are there best practices or considerations we should be aware of to ensure consistent user identification, especially in offline scenarios or during network interruptions?I can handle network issue, and ask the user to turn on the network, but it’s different for the issue

Phil MitchellHelper

iOS App Account Token support?

I see that RC’s StoreKit 2 beta is hopefully (!) coming soon. Will this support the appAccountToken on the StoreKit transaction?

LydiaActive Member

Privacy Manifest and using collectionDeviceIdentifiers

Hi there, We are looking into creating the Apple Privacy Report for our react native app. I have seen that the ios SDK now includes a Privacy Manifest and that NSPrivacyTracking is false. This seems correct for the default behaviour of the SDK. Am I correct in thinking that it is your intention to leave it to the developer to add to their own Privacy Manifest if they choose to collect device identifiers using the RevenueCat SDK? Many thanks,Lydia

ethan-at-icollecteverythingNew Member

Can we use RevenueCat for non-consumable purchases for both iOS and Android? (not just subscriptions)

We’ve been using the open source SwiftyStoreKit for a long time for our non-consumable in-app purchases, but the project hasn’t been updated in many years: https://github.com/bizz84/SwiftyStoreKit. They have zero support for StoreKit 2 with pretty much none planned.We recently started using RevenueCat for the subscriptions side of purchases (we just launched our first subscription). Can it also be used for our non-consumables? We’d just completely switch to it within our app if that’s the case to clean up our code. Android as well?

Noor MeditationNew Member

Missing APIs for the Flutter SDK

Hello!When looking at the iOS SDK, I see various methods that can be used on a Product that are missing from the Flutter SDK:`localizedPricePerMonth` `pricePerMonth` `priceFormatter`These are extremely useful to show the user how much their annual subscription will be per month and how much they are saving compared to the monthly subscription.Are there plans to bring these on Flutter? Or is there a workaround?

aziz-ullah-14e501New Member

RevenueCat Implementation with Unity, Build input file cannot be found:

Build input file cannot be found: '/Users/corentinsayman/Downloads/LokumEzmesi/Library/PackageCache/com.revenuecat.purchases-unity@6.7.0/Plugins/iOS/PurchasesDummy.swift'. Did you forget to declare this file as an output of a script phase or custom build rule which produces it? Please help me.

software_developerNew Member

Subscription promotional offer and StoreKit testing on iOS

I’m trying to use StoreKit testing to test purchase of a promotional offer on a subscription product. I can purchase the initial subscription, but when I come to purchase the promotional offer I see the following error: [Purchases] - DEBUG: PaymentQueue updatedTransaction: redacted (null) (Error Domain=SKErrorDomain Code=12 "(null)" UserInfo={NSUnderlyingError=0x600001f34390 {Error Domain=ASDServerErrorDomain Code=3903 "The server encountered an error" UserInfo={NSLocalizedDescription=The server encountered an error}}}) (null) - 2 From what I can see, code 12 is a problem with the signature generated for the `SKPaymentDiscount`. Since generation of the signature is handled by the RevenueCat SDK, what are the options for me to fix the problem? I have uploaded the public certificate to my RevenueCat dashboard. Maybe related: there is “Subscription Offers Key” also in Xcode that isn’t used in any way. Perhaps there is some missing configuration in RevenueCat for promotional offers and St

SignLabNew Member

Seemingly out-of-place "Apple Subscription Key is invalid or not present"

We are now getting reports from some users complaining that they paid, but nonetheless don’t have premium access. This seems to be happening on IOS in particular.The are getting the following error-message: Apple Subscription Key is invalid or not present. In order to provide subscription offers, you must\nfirst generate a subscription key.\nPlease see https://docs.revenuecat.com/docs/ios-subscription-offers for more info. Apple Subscription Key is invalid or not present. I find this to be confusing because:1: We have added a subscription key (so it should be present)2: It doesn’t seem to happen to most users If something is wrong with the Apple Subscription Key, shouldn’t this affect all users trying to make an IOS purchase through that particular app?3: It seems to have popped up on its own accordI’m not aware of this problem having been here for a long time (even though we started using RevenueCat in 2022). It also doesn’t seem like this issue started popped up right after we made a

nat-serranoHelper

how to find the product I want to buy if not using offering?

how to buy a product?I’m following this guide but I cannot buy my productshttps://www.revenuecat.com/docs/getting-started/displaying-productsI created an offering, which has two packages, the voice has the one time purchase products from apple and google.how do I find the voice product to buy? with the package identifier?```try {const productToBuy = //how to find the product?;if (!productToBuy) {console.error("No product identifier found");return;}```or should I buy the package? const { customerInfo } = await Purchases.purchasePackage(offering.all["Voice"].availablePackages);I thought revenuecat was supposed to be simple

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