SDKs

I'm trying to setup retention offers in the Customer Center with this logic:If customer is canceling Active Product X, then offer Product Y Where each product is a different subscription in the App Store with different price points. However, when trying to save this configuration in the Customer Center editor I get the error “Store offer identifier is required for Product Y offer.” I’m not clear on why RC is requiring that I use a promotional offer when all I’m trying to do is offer the customer an entirely different product (subscription) as that is the offer itself. What am I missing here? Is what I’m trying to do bad and not a best practice? My rational is that we already offer Product Y as the ba

Can we process in-app payments through RevenueCat’s Web SDK?Our app is a React-based PWA distributed on the App Store, Google Play, and the web. Because the core experience runs in a web runtime, we’re looking for the best way to handle in-app purchases for the iOS/Android store builds while keeping a largely shared TypeScript codebase.Does RevenueCat’s Web SDK support this scenario? Any recommendations for a cross-platform setup? 

Hey, we have a flutter app for iOS that uses the RC SDK. I now want to build web funnels using RC Web Billing. In the app settings we have a button to “manage your subscription”. I’m wondering what that means for users who purchased a subscription via Web Billing.As I understand, they also have the entitlement (if set up correctly) and the flutter sdk knows about the subscription Can they cancel / change their subscription in Customer Center? If not, what will be displayed for them in Customer Center? Should we then disable the link for them? And how do I do that? Is there a flag available in the customer data I can use to disable the link?Thanks

We have a user who gets false for “canMakePayments()”, and we want to be able to tell the user why. Their device is a Realme Note 60x. They are in Spain. We tried creating a spanish Google account and use VPN and other ways to try to force google play to be in Spain. We also tried Google Billing Lab - with all our tests we got canMakePayments true. She is added to license testing in Google Play and Spain is targeted with its own EUR price, so the Google Play setup looks correct. She has only one Google account tied to that device, so it’s not account mismatch.She did not have any payment methods added - which I thought would be why she is getting false for canMakePayments(), but our fresh new account doesn’t have any either and we get a true.What is weird that after she added a payment method AND installed a new version of the app (payment flow, library version unchanged, the only addition was some extra logging) - it started working for her.This leads

Hello,I am currently using two subscription plans in my app: Plus and Pro. Following the guidance in the RevenueCat documentation, I have implemented a custom PurchaseLogic that creates a new PurchaseParams containing the GoogleReplacementMode (for upgrading/downgrading plans).To handle this logic manually, I have also set purchasesAreCompletedBy to MY_APP.Based on the documentation for MY_APP, it states that the app is responsible for acknowledging the purchase. To confirm my understanding: after calling Purchases.sharedInstance.awaitPurchase(purchaseParams), should I then proceed to handle the acknowledgment and the remaining transaction steps directly using the Google BillingClient?Thank you.

We get the Package identifier, but not the title that we configure in the dashboard. That means we have to use the extremely unwieldy metadata to get human readable titles like “Annual”, “Lifetime” etc.That is a very bad API, as it requires iterating through the offerings and finding keys with the same identifier. Why create a model with so much uncertainty and need for null coalescing all the things that could go wrong?

Currently we only have two options:price.formatted, which uses the period of the offer dividing the price into monthly price, but without access to the currency symbol (only code is offered)How are meant to display something very common like $60.00/year also shown as $5.00/month? fun StoreProduct.priceFormattedMonthly(): String? { return this.period?.valueInMonths?.let { months -> val monthlyPrice = this.price.amountMicros.div(months).div(1_000_000).round(2) return "${this.price.currencyCode}$monthlyPrice/ mo" }} 

Hi,I’m experiencing an issue I can’t seem to fix.The text color on my paywall appears differently in the iOS simulator compared to what I see on the RevenueCat dashboard. Some text elements don’t have the same color as configured in the dashboard.I’ve tried switching the device appearance between light and dark mode, but it doesn’t change anything.Has anyone experienced this before or knows what could cause this discrepancy?Environment:Flutter: 3.38.7purchases_flutter: ^9.11.0purchases_ui_flutter: ^9.11.0iOS: 17.2Thanks in advance!  

Hello, I’m using react native (react-native-purchases and react-native-purchases-ui both at 9.7.0) for my iOS-only app. I’m displaying a paywall to my users via const result = await RevenueCatUI.presentPaywall({ offering });I have a video in my paywall, specifically, the offering “Aziz with video”. You can clearly see that the video has audio if you click on the “eye” icon, which will play the video: I’m testing this on my iPhone by clicking on the “Preview in app” button, scanning a QR code, and having the paywall display in the RevenueCat mobile app.

Trying to use this endpoint to get the product details, but the trial_length field in the subscription model is not returned (null) even though the product does have a trial period.What’s going on? How do I get this information?

How are we supposed to determine which roles are required for which endpoints? The descriptions for configuring roles via the dashboard are vague and do not match the apis whatsoever.

Discovering the sdk is challenging when it’s not clear if test case is failing because of developer errors or because some functionality is not supported in the Test Store.I’ve found this information is really scattered on a case by case basis. IS there anywhere where we can see what functionality should or shouldn’t work in the Test Store?This page exists - https://www.revenuecat.com/docs/test-and-launch/sandboxHowever it lacks important details - for example, that introductory offers cant be tested in the Test Store. 

Hi! I am using an app that has 2 parts: a web part and a mobile part (for Android and iOS). Both are generated using the same codebase with Quasar, which in turn uses Capacitor to generate the mobile apps.To allow users subscribe on the mobile part, I use the Capacitor SDK. I want users to be able to see their customer information (current plan, renewal dates...) in the app, be it the mobile or web version.Obtaining this information on the mobile version is easy using the Capacitor SDK. However, I’m not sure about the recommended way to obtain this info on the web part. My first idea was to use the Web SDK. However, there is no way to get a “web” API key, aside from setting up the RC Billing with Stripe, which I don’t intend to use. So I plan to use the Android key.Here are my questions:Is it OK to use public API key for Android store, as in theory the customer info is shared amongst every platform? Is it the idio

Hello,I’m testing RevenueCat exit paywalls using the Expo + React Native setup and running into an issue where the exit offer paywall never appears after closing the initial paywall.Environment: react-native: 0.81.5 expo: ~54.0.30 react-native-purchases: ^9.7.5 react-native-purchases-ui: ^9.7.5 Setup details: Using the RevenueCat Paywalls UI Calling presentPaywall() from react-native-purchases-ui Testing in dev environment Using default offering Both: Default paywall Exit offer paywall are created and published Expected behavior: presentPaywall() shows the default paywall

Hi,is it possible to defer the enrollment to an experiment to a later point of time?I’m using the React-Native SDK. We set up our first experiment a couple of days ago and had a look at the numbers so far. RC experiment stats tell us there were 860 (A: 430 / B: 430) customers so far getting enrolled to our experiment. Our analytics tool however tracks the paywall visit. There only ~300 users made it till the paywall. After a short chat with AI I found out that RC enrolls the user to an experiment variant once the `getOfferings()` has been called. We do call this function, but only in the component which displays the paywall. In RevenueCat on our customers I can see that the customers get enrolled immediately at the same point of time once they were ”first seen using the app”.

Hi guys,I’ve integrated RevenueCat several times in Flutter applications, but this time something strange is going on whenever I try to make a purchase on an actual device using the Apple’s sandbox account.I am charged on Apple and my subscription on Apple is active, but RevenueCat returns an error. The customer on the RevenueCat dashboard doesn’t seem to have an active subscription.I also tried changing the sandbox user, deleted the customer from the RevenueCat dashboard and tried again, but the issue still persists.Debug logs for the errorRequest-ID: '5ad15917-8bbc-423e-af57-473db0f0c502'; Amzn-Trace-ID: 'Root=1-69830dfb-54296ef62baba1f255786ed5'flutter: SubscriptionService: Error purchasing package: PlatformException(8, The receipt is not valid., {readab

I downloaded the subscription key for an in-app purchase from Apple into a file named 'SubscriptionKey_XXXXXXXXXX.p8' However, when I try to upload this file I get this error: “Invalid file name, it should be SubscriptionKey_XXXXXXXXXX.p8. A file name with any other prefix could be a private key for a different Apple service. Please validate you are uploading a Subscription Key.“Can I get some help as to why this is not working? I tried a bunch of different names as well but i get this same message every Time

I am considering whether a unique device ID is suitable as user ID for my use case.I came up with the following  subsequent scenarios / concept, can someone confirm or correct my understanding of how RevenueCat works?----------------------------------------------------------------------------------------BaselineThe App uses Device ID as RevenueCat User ID -> identified User.The scenarios take place on iOS.----------------------------------------------------------------------------------------Scenario 1User named Timinstalls App on Device ID 1234ABC with Apple ID tim.cook@apple.com and makes a purchase in the AppResult: Receipt is stored with Apple ID, Purchase associated with Device ID is stored in RevenueCat--------------------------

I am experiencing a layout discrepancy between the RevenueCat Paywall Editor preview and the actual rendering on iOS devices. (I’m using Flutter.) Image 1: Preview from the RevenueCat Paywall Edit Page.Image 2: A screenshot from the iOS Simulator (The same issue occurs on a physical iPhone 14).  As shown in the second image, the height of each membership package card is significantly enlarged compared to the preview. And the badge on the last membership package is being cut off.What could be causing this issue specifically on iOS? Image 1 (RevenueCat Paywall Edit Page.)Image2 (A screenshot from the iOS Simulator)

Hey everyone 👋We’ve been experimenting with exit offers and rewrote our paywall presentation flow on iOS. We moved from embedding PaywallView to using presentPaywallIfNeeded.However, we encountered a couple of questions about exit offers during testing. No client-side signal when an exit offer is shownThere’s no local callback or hook in the SwiftUI presenter API that tells us when an exit offer is displayed or which offering is shown.We can see this in RevenueCat debug logs, but we found no way of observing it. Since we track conversions and funnels via Mixpanel, this makes it hard to understand:Whether an exit offer was shown Whether a conversion came from the main paywall or the exit offer Exit offers always show on dismissExit offers appear every time the user dismisses the paywall. Many users open the paywall, quickly close it, and conti

I need to get the purchase data with RC_Transaction_ID on server, because I have to process the data and return the state to client before waiting webhook to arrive. I have searched the documentation and all the forums, and it seems like there is no easy way to do it. why? Current v2 api:I can get the purchases on customer, but it returns all purchases, and I have to match the one with transaction id, also if there is too much data, we have to paginate on server! I guess I can get it with two separate calls, but why? slow and will hit the genereous rate limit of 480 requests per minute.     So please RC, can you help

Hi there,I am new to using RevenueCat with Capacitor and I'm encountering an issue during initialization. I attempted to configure RevenueCat using Purchases.configure within my application code, but the process returns an error code of -1. Could you please advise on what might be causing this issue and how I can resolve it?Thank you for your assistance!

I'm using custom fonts in my iOS app. They're provided via a Design System Swift Package and registered programmatically using `CTFontManagerRegisterFontsForURL`: private static func registerFonts() { guard let fontURLs = Bundle.module.urls(forResourcesWithExtension: "ttf", subdirectory: nil) else { return } for url in fontURLs { var error: Unmanaged<CFError>? let success = CTFontManagerRegisterFontsForURL( url as CFURL, .process, &error ) // ... error handling }}The fonts are registered at app launch before Revenue Cat Paywall is displayed. However, when the Paywall tries to use these fonts, the SDK appears to not detect that they're already registered and attempts to download them from the Revenue Cat CDN, resulting in this error:GSFont: "NewSp

Hello! Could I please get some guidance on a code change for my app to address a crash that appears to be tied to some code from a RevenueCat sample project? I have a shortcut that launches my iOS app and then navigates to a View. I realized that there is a crash scenario. If I initially run the shortcut from the Shortcuts app when the app wasn’t running it correctly launches the app and navigates to the View. However, if I then go back to the Shortcuts app and run the shortcut again the system correctly switches to the app but then the app crashes. To investigate I ran the app in debug mode and was quite surprised to see where it was crashing. It was inside of my tip jar, which I haven’t changed the core logic for since I first developed my app in 2023. I used the Magic Weather SwiftUI sample project as a basis for the consumable, in-app purchases in my tip jar. Here’s the code that was causing the issue:

Looking into the REST API v1 and v2 and what the web sdk does, I’ve noticed that https://api.revenuecat.com/rcbilling/v1/subscribers/<user_id>/products?id=<product_id> is kind of what we need. Is it safe to use? I don’t see any documentation around.Thanks!