NOELIGIBLEOFFER (statusCode 4) for all products — everything configured correctly, 6 days old

Hey ​@maria-ivanova-83634d ,

I checked your configuration against our sample app, and your offering is returned as empty. A few reasons might explain it:

1. Google Play Console agreements / banking not completed
You must have all merchant agreements signed and banking details filled in Google Play Console. If this hasn't been done, Play Store will refuse to serve products. This is a common gotcha.

2. App not published on a closed track
Google Play requires the app to be published on at least a closed testing track before in-app products can be fetched, even in development/testing. If it's only in draft or internal testing, products won't load either.

3. Licensed testers not configured
If the user testing this is not added as a licensed tester in Play Console → Settings → License testing, they may not be able to fetch products. The Google account on the device must match one of the licensed testers.

4. Regional availability
Please make sure the app and products are available in the region from which you're testing.
 

5. Physical Device Testing
We strongly recommend testing on a physical device rather than the Android emulator.
 

6. Package Name Validation
Please verify that the package name in the RevenueCat dashboard matches the package name in Google Play Console and your Android project exactly.
 

7. API Key Platform Check
Please, also make sure to configure the RevenueCat SDK with the correct platform-specific API key. The Google / Android key should begin with goog_.

Feel free to check our full troubleshooting guide for empty offerings here.

Let me know if that makes sense, and if there's anything I can clarify further!

Best regards,

Hi Tarek, 

That helped, thank you so much!

Hi ​@maria-ivanova-83634d!

You're most welcome!

Best,