SDKs

During testing, purchases are working fine. So we uploaded a version to the play store. But now our users can’t make purchases, the error that pops up is “The device or user is not allowed to make the purchase” and other times it’s “There was a problem with the play store”.This is from a Unity project

Currently, we are using pure StoreKit2 to detect user’s entitlement. var purchasedShops = Set<Shop>() //Iterate through all of the user's purchased products. for await result in Transaction.currentEntitlements { //Don't operate on this transaction if it's not verified. if case .verified(let transaction) = result { //Check the `productType` of the transaction and get the corresponding product from the store. switch transaction.productType { case .autoRenewable: fallthrough case .nonConsumable: let productID = transaction.productID guard let shop = Store.identifierToShop[productID] else { continue } // Not sure such checking is required. I guess no harm to do so.

In Google Play, my free trial is not showing up for my monthly subscription and I can’t figure out why.  Do I need to recreate the app or somehow re-sync the settings from Play Store?

When a user first enters our app, they are setup as an anonymous user and get RevCat’s anonymous ID. This happens via using `Purchases.configure(revcat key)`. Later should they login with a named account from our system, we use `Purchases.shared.logIn(customID)` to update the RevCat user with our customer identifier. The issue is that after doing this and checking `Purchases.shared.customerInfo()` for the ID, the initial anonymous ID is returned rather than the custom ID supplied at login. Should the login method not change the user’s ID when checking their `customerInfo`?   

I'm using Flutter to develop my application, but I ran into a problem when I tried to incorporate a revenue cat subscription feature into my Android app. This problem is specific to Android, not iOS, so the error message I'm seeing in the debug log is “Error loading offerings info: PlatformException(3, The device or user is not allowed to make the purchase., {code: 3, message: The device or user is not allowed to make the purchase., readableErrorCode: PurchaseNotAllowedError, readable_error_code: PurchaseNotAllowedError, underlyingErrorMessage: Error when fetching products. DebugMessage: Billing Unavailable. ErrorCode: BILLING_UNAVAILABLE.}, null)”I have followed all the instructions they have given me, and I have made sure to do so, but I'm still having trouble. If someone could assist me, I would be very grateful.

I’m trying to understand the new refund request functionality that RevenueCat provides, as announced here: https://revenuecat.releasenotes.io/release/yTKyk-we-now-handle-apple-refund-requests-automatically. My question is around the reporting of consumption. The article states:The degree to which a customer consumed an in-app purchase (for example, someone six months into an annual subscription would have consumed that for 50%) Is this the only mechanism RevenueCat implements for reporting consumption to Apple — calculating the fraction of a subscription that has elapsed? It seems that Apple would already trivially be able to calculate that from their records given the time of the refund request?  My app delivers user credit for bot

Does RevenueCat support React native for web ?I do not see a guide on how to implement it. I testedPurchases.configure({ apiKey: process.env.STRIPE_API_KEY, })and I get a Cannot read properties of undefined (reading 'setupPurchases')

Hi, We are trying to use SKAdNetwork to track trial starts and trial conversions via Branch. While working with Branch customer support, they suggested we track these natively via BranchEvents so that the events would be captured by SKAN. This is easy for trial starts since we get a callback on device when the trial starts. However, for trial conversions, we need to do this client side as well to have them registered via SKAN. Is there an easy way to do this? One way I thought about doing this would be to set up `addPurchaserInfoUpdateListener` in the app and an async storage valuue to set this listener until if fires and then check if the user info changes to subscribed or cancelled. This seems a little convoluted though so I wanted to see if there was an easier way. As an aside, the Branch docs should probably be updated with a note around SKAdNetwork as we spent a lot of time trying to debug why we were getting no attribution data and it was because the events were

Hello,I have tested subscriptions using RC and verified that the transactions appear in the Sandbox. Now I want to test purchasing In App Products from Google Play. I have set up the products in play console and configured the products and offerings in RC as well. I was able to use the RC API to make the purchase using Test Card from my app but the transactions don’t show up in the Sandbox. Is there a different place where non-subscription transactions are stored?

So I’m currently trying to implement revenuecat into a swiftui app. This is my first foray into swiftui and I haven’t really done any swift in years either so the lifecycle events are confusing me.I’ve successfully implemented the revenuecat SDK and in my “app” class I have a “Stream” setup to listen to events like so. My model is quite simple just those 2 properties and a computed property of isUnlocked that looks for an active entitlement. AppView().environmentObject(self.revenueCatCustomerData) .task { // Listens to AsyncSequence for customer info updates for await customerInfo in Purchases.shared.customerInfoStream { self.revenueCatCustomerData.customerInfo = customerInfo self.revenueCatCustomerData.appUserID = Purchases.shared.appUserID

Here in Europe, some banks are requesting a 2nd step verification to confirm a purchase (especially if it’s the first time the user order something with its Google Play account)This verification is made thanks to the customer’s bank app.The process is the following : when going through the process to purchase something (a subscription in my case), before the purchase is validated and before the Google Play bottom dialog is closed, the user’s phone receive a notification from its bank account to confirm the transaction,BUT sliding the top bar to see the notifications and tap on the one coming from the bank app IS CLOSING the Google Play bottom dialog.Then validating the transaction didn’t transform the purchase from a “pending” state to a “purchased” state.How do I have to handle this case??Thanks!

I would like to ask if its possible to use the StoreKit transaction observer while having the RevenueCat installed. I know that RevenueCat exposes this observer in the shape of of a delegate or a `AsyncStream` but due to the abstraction layer doesn’t return some of the data (transaction id) we require. Currently, we are planning on just using the StoreKit transaction observer to read the transaction id and send it to the backend and have the RevenueCat process the transaction and finish it. Will the transaction observer still work with StoreKit? What are the best practices? Any issues I should be aware of. Thanks 

Hi team,Does purchasing a consumable (or any non-subscription) Product effectively trigger all purchases to be restored/synced?Example scenario:1. I subscribe to a paid tier in an app2. I sign out and log in as a separate user3. I purchase a consumable e.g. gems4. `CustomerInfo` contains the entitlements from step/user 1Just checking if this is expected behaviour i.e. purchasing a product causing all previous purchases being synced even if we have not called `syncPurchases` or `restorePurchases` explicitly.Thanks in advance!  

ionic capacitor Hello, I am having a peculiar issue. First of, I do configure revenue cat right of the bat with user guid as appUserIdPurchases.configure({ apiKey: revenueCatApiKey, appUserID: userStore.tokenData.user_guid, observerMode: false, })then, before even finishing the purchase I do all the sync verification stuff to make sure the user guis is being used  async purchasePackage() { const success = await this.syncRevenueCatUserId() if (!success) { this.status = revenueCatStates.FAILURE return } const response = await this.orderStore.purchaseOffering() this.status = response.state if (this.stateHalfSuccessful) await this.checkIfBackendSynced(response.payment

Hello,I would like to create a store system in Unity using RevenueCat. However, I couldn’t find exactly what I’m looking for in the documentation. My goal is to integrate RevenueCat into a game where I sell only consumable or non-consumable items, without including subscriptions or offers.Could you provide guidance or point me in the right direction to achieve this?Thank you!

I’m wanting to offer a non-renewing consumable unlock system for premium features in my app similar to Due and Working Copy. All features currently release and features for the next twelve months from the purchase date are unlocked. I read this thread which is similar to what I’m wanting to do: Because I’m wanting to do this as a consumable I know I will need to track the original purchase date of the consumable to ensure its not repurchased later. My main concern is related to restored purchases if the app is removed and downloaded again. I noticed in the support documentation this requires me to use a custom app user ID. My app does not have a login system but I noticed neither does Working Copy. I’m wondering if there’s a way to create this kind of custom app user ID, send it to RevenueCat a

We used to have an old format for handling user ids that we currently use to initialize RevenueCat with. What are the downstream implications if we need to change the user id format for all users? More specifically:Would there be a chance that the client gets out of sync from Google Play/App Store?   What are the downstream implications in RevenueCat’s dashes/data reporting? Are there any other implications from changing the user id format? We are using Flutter so the code diff would be:# current codeawait Purchases.setup(_api, appUserId: oldUserIdString);# new codeawait Purchases.setup(_api, appUserId: newUserIdString); 

Hi there,I am using Revenue Cat Paywalls to let my users purchase products. However if a consumable has been purchased before I am getting the error message:Ignoring purchase request for already subscribed packageThis is happening even though the purchase request is for a NON_RENEWING_PURCHASE which is not a subscription.My app is written in Flutter and I am currently testing on Android before moving on to iOS. I have rechecked my product set up on the Google Play Store and they are not set up as subscriptions. These products are not set up with entitlements in RC, they only have offerings attached.Can anyone help resolve this because at the moment my app doesn’t allow the repurchase of consumables which is obviously an issue. 

Hello all. I was looking through using the Web beta SDK and trying to get it working. When I thought I was using the right API key I keep getting Invalid API key. Use your RevenueCat Billing API key. I have tried all of them that I see and am looking to find where that one is located. 

I found this annoyingly difficult so I made a free gist… so you don’t have to be annoyed.  Use at your own risk etc etc...https://gist.github.com/JavascriptMick/233358b6a00d6d733ed9a630db587c2d Using https://github.com/openapi-ts/openapi-typescript to talk to the RevenueCat Rest API in a typesafe wayHow I created the schema file download the OpenAPI Schema from https://www.revenuecat.com/docs/redocusaurus/plugin-redoc-0.yaml run the followingnpx openapi-typescript plugin-redoc-0.yaml -o ./revenuec

Hi! I am setting up the new paywall for an android app, and I like how it goes so far, however one thing throws me off - Revenue Cat automatically shows AlertDialogs not styled accordingly and with non user-friendly error messages. I would want to be able to show completely custom dialogs for each needed usecase with my own styling and wording. (The one you see on the attached screenshot is for example when the internet connection is turned off).The listener provided to paywall is not invoked in any of the callbacks. i.e. onPurchaseError is not called etc. I would want to either pass custom dialogs to the paywall or just handle all these cases via callbacks myself.please let me know if it’s possible and i’m missing smth.Additionally as you can see on a screenshot I am using a custom overlay for the back button and “Redeem code” button. And I would want to disable these when there’s an operation in progress. However I don’t believe that the p

I want to display the amount based on the Product information obtained from Offerings. However, when I check it on the actual iOS device, "Price String" is displayed as "XXX 120.0" etc., and the currency part is not displayed well. Andorid's device will display "¥ 120" without any problem.AppStoreConnect information is set at ¥120 as shown in the screenshot.  

Preface: Not sure if this is from the recent corrupt index issue. I’m running into an issue where when testing in testflight sandbox, when I go an purchase an in app subscription it says that I already have a subscription when I I don’t.The account/phone i’m testing with did have previous subscriptions of the same plan on both prod and test flight however, they are both expired, and previous testing, I would get a prompt to repurchase again. Would love some insight on this, and love to provide more information if needed. Thanks!

I'm stuck with this issue for 2days without any luck in solving it…## Environment- React Native (Expo)- iOS/App Store Connect- Development environment- Real-device “iPhone”## IssueGetting configuration error when fetching offerings:“There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect”  What additional configuration steps might I be missing? Looking for a checklist to verify my setup.please check the attachments

I’m currently using Unity's IAP package for my in-app purchase system, but I’d like to use RevenueCat in Observer Mode.In the documentation, I found the following example: // Observer mode can be configured through the Unity Editor. // If you'd like to do it programmatically instead, // make sure to check "Use runtime setup" in the Unity Editor, and then: Purchases.PurchasesConfiguration.Builder builder = Purchases.PurchasesConfiguration.Builder.Init(<api_key>); Purchases.PurchasesConfiguration purchasesConfiguration = builder.SetUserDefaultsSuiteName("user_default") .SetObserverMode(true) .SetAppUserId(appUserId) .Build(); purchases.Configure(purchasesConfiguration);  However, the method SetObserverMode(true) doesn't seem to exist, and I get an error saying the method is not found.Am I missing something? Is this method removed or replaced? And is this all I need to do to enable Observer Mode