SDKs

I'm experiencing a timeout error (Error 32) from RevenueCat on iOS devices during app launch. The log says:“StoreKit 1 product request took longer than expected (30.17 seconds)”, and the app hangs or fails to load products.I've verified the product identifiers, my setup in App Store Connect, and that I'm using the latest SDK.Can you help confirm if this is a known issue, or if there's a specific best practice for fallback behavior?

I’m using the new beta paywalls. How do I get {{ product.relative_discount }} to render correctly for paywalls showing non-subscription packages? This question... indicates that this doesn’t seem to be supported? Surely this isn’t the case? Showing relative discounts is a pretty big deal for any paywall with multiple packages. Can someone point me in the correct direction to resolve this?

I think it should be made absolutely clear that restoring purchases on iOS does not work when using a .storekit file. At least I did not see this anywhere and spend a day on trying to get restore to work – until I switched to a scheme without a .storekit file.Maybe this is mentioned somewhere in the docs, but I did not see it.Thanks,Marc-André

Now, I may just be paranoid but ALL initiated purchases on my app in the last week ended in this “Purchase was cancelled” error, which to me, seems highly on unlikely for an app that used to get purchases every few days.  I wonder whether users really cancelled all these purchases or is there something else going on here.{ "nativeStackAndroid": [], "userInfo": { "userCancelled": true, "code": 1, "underlyingErrorMessage": "Error updating purchases. DebugMessage: . ErrorCode: 1.", "readableErrorCode": "PurchaseCancelledError", "readable_error_code": "PurchaseCancelledError", "message": "Purchase was cancelled." }, "code": "1", "userCancelled": true} 

I need some serious help as I think I messed things up with my latest code update.  I use the Flutter SDK and this is what I do when the app starts up: configuration.purchasesAreCompletedBy = PurchasesAreCompletedByRevenueCat(); if (authService.currentUser != null) { configuration.appUserID = authService.currentUser!.uid; } await Purchases.configure(configuration); if (authService.currentUser != null) { if (authService.currentUser!.displayName != null) { Purchases.setDisplayName(authService.currentUser!.displayName!); } if (authService.currentUser!.email != null) { Purchases.setEmail(authService.currentUser!.email!); } } else { log.t('4. User is not logged in, setting app user ID to null'); configuration.appUserID = null; }The authService just checks if the user is logged in and if they ar

Hello everyone,We’re looking to adopt the web purchase flow for our iOS app using RevenueCat. I’ve set up a Web Billing project and configured it for our default offering (see attached screenshot). My understanding is that, once everything is configured correctly, the `webCheckoutUrl` property should be populated for the relevant package when fetched via the SDK.However, I’m still seeing that `webCheckoutUrl` is `nil`. Is this likely due to a misconfiguration on my end, or am I misunderstanding how and when this property should be set?Any insights or suggestions would be greatly appreciated. Thank you!  

Are there any plans to support fetching Web Billing products on mobile platforms?ContextWe are using RevenueCat Web Billing to manage our web app subscriptions.On the companion mobile app, we would like to show users some details regarding their subscription.As such we are configuring our Purchases instance with the WebBilling API Key.This works well for the most part - with entitlements & subscription expiration data coming in as expected on the CustomerInfo response.IssueOther information (such as price) can only be obtained via the product instance itself.And any attempt to fetch the WebBilling product returns a “Not Found” error with it being obvious that the SDK is only searching among the PlayStore / AppStore products.Furthermore, attempting t

I am getting logs that occasionally with some users Purchases.sharedInstance throws UninitializedPropertyAccessException even though Purchases.configure was called literally on the line before. Our app is only available via Google Play Store, so there shouldn't be any issues connected with prerequisites not being met on that front. Is Purchases.configure asynchronous in some sense? I skimmed through the code and I saw no indication that the configuration (and initialization of sharedInstance) should fail in any sense. One thing I should also note is that I access Purchases.sharedInstance via DI using Hilt. It occurred to me that maybe there somehow exist two instances of Purchases (one configured, and one not), but I think if that was the case, this problem would be ubiquitous, and not impacting just some of the users some of the time. I am using SDK v8.17.1

How are people restoring purchases with App2Web and RC paywalls?I’m in the sandbox for all of this right now, and I’ve been testing flows on Dipsea to see how they are supposed to work and I can’t figure this out at all:The restore purchase button in RC Paywalls does nothing if there is no active iOS or subscription or if there is an active RevenueCat Billing subscription. At the very least .onRestoreFailure should be called, but it is not, it seems like a bug that has been around for some time according to these forums. I noticed in Dipsea this is also the case, nothing happens when you press restore purchase. There is a progress wheel for a split second and then nothing.This leads to my next questionIf someone makes a purchase via App2Web, how do they restore their purchase? There seems to be no way of doing this right now via the RCPaywall? Or am I missing something? If they press restore purchase that does not seem to restore

Hello, is there a way to check if the user that hasn't bought anything yet, is from Apple US Storefront with react native?

Hey everyone!I'm using RevenueCat’s default PaywallView in my iOS app, and I’d like to know if there’s a supported way to run a custom validation before the actual purchase happens, using the default paywall UI.Here’s the use case I need to support: A user logs in to App Account A using Apple ID X, then subscribes successfully. Later, they log out and log in with App Account B, but still using the same Apple ID X. Before allowing them to subscribe again, I want to detect that Apple ID X already has a subscription tied to a different app user ID. To do this, I use restorePurchases() and compare the originalAppUserId.But currently, I can only run this validation before presenting the paywall, which isn’t ideal

Hey!I have the following use case but coudln’t find a great solution for it yet. This seems like something that should work out of the box, so I’m asking here. In my mobile app, I initialize RevenueCat once and call the login method later to identify a user as soon as I have their userId. However, if that customer has not made a purchase yet, they will not show up as customers in the RevenueCat dashboard. That’s a real bummer because I regularly want to give existing but selected users access to premium entitlements. I cannot do that though if they are not even in the RevenueCat dashboard. From what I understood, calling the configure method creates a user account if none is already created (and cached). Why is that user account not showing in the dashboard?Consider this case: I do direct customer acquisition and get them to download the app and create a user account. Now I want to grant them a specific entitlement. This seems like a very basic feature. But righ

I’m interested in using RevenueCat for subscriptions and purchases in a Tauri app released for Android and iOS. The only information I found was a thread from a year ago which suggested using API and said that Tauri v2 support was not on the roadmap:Has anything changed since then? I’d love to use RevenueCat but part of its appeal is using an SDK that ties together all the API calls and the native purchase flow together. Are you planning to support Tauri v2 in the future? It’s a wild guess but given that Tauri’s architecture is similar to Capacitor, I suspect a lot of work done for Capacitor could be reused.

I’m unable to select the monthly or yearly package, and there is continuous logs in console sayingW/[Purchases](24112): Could not process value for variable 'sub_offer_duration' for package '$rc_annual'. Please check that the product for that package matches the requirements for that variable. Defaulting to empty string.

I'm running into an issue where offerings are not loading only on iOS 18.4. All of my apps that use RevenueCat have been working fine for months, and they still work perfectly on iOS 18.2, and earlier versions. This is happening in all of my apps and I haven’t changed anything recently. I’ve gone through everything mentioned in this article multiple times to make sure my setup is correct. I’ve tested this on both a real device (using a sandbox account) and the simulator The issue is the same on both. I even created a brand new product just for testing, added it to App Store Connect and RevenueCat, but it still didn’t work. I’m not using a StoreKit configuration file. The SDK version is 5.20.2.Here is my debug log, with identifiers anonymized: DEBUG: ℹ️ Configuring SDK using RevenueCat's UserDefau

I have a React-Native Expo project. I used StoreKit file and synced it with App Store and edited the original scheme to use this StoreKit file and my simulator was working perfectly and offerings were loaded perfectly. I then do npx expo prebuild --cleanbefore submitting to Test Flight. I created build using and submitted to Test Flight.eas build --platform ioseas submit --platform ios --latestI got an error:There is an issue with your configuration Check underlying error for more details…. <continue>  Below is my code: import {ActivityIndicator, Alert, Button, FlatList, Platform, View} from "react-native";import {useEffect, useState} from "react";import Purchases, {PurchasesOffering, PurchasesPackage} from "react-native-purchases";import styles f

How can I test IAPs in my Expo managed app in the iOS Simulator? I’m getting PURCHASE_CANCELED when I try to purchase a subscription in my app using an Apple Sandbox account. The app is running on the Apple Simulator with iOS 16.4 installed. Looking through the messages in Console.app I see this: Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=USA, NSUnderlyingError=0x60000212cae0 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed" UserInfo={NSMultipleUnderlyingErrorsKey=( "Error Domain=AMSErrorDomain Code=2 \"An unknown error occurred. Please try again.\" UserInfo={NSLocalizedDescription=An unknown error occurred. Please try again.}", "Error Domain=com.apple.accounts Code=4 \"No auth plugin to verify credentials for accounts of type com.apple.account.iTunesStore.sandbox\" UserInfo={NSLocalizedDesc

I’m still using the old API key because when I tried migrating, purchases made with the old key weren’t recognized by the new API (I opened an issue here: https://github.com/RevenueCat/purchases-flutter/issues/472). Today I tried migrating again and noticed the issue still persists. Subscriptions made with the old API key are recognized by the new API, but one-time purchases still aren’t. If the user taps the “Restore Purchases” button, it does correctly recognize it — but I feel like that’s unnecessary friction for the user, and it could lead to negative feedback for the app. I’m also getting the lint warning that Purchases.setup (Flutter) is deprecated. So I just want to know: can I still keep using the old API key? And will support for it eventually be dropped?As a side note, when I restore the purcha

We’re trying to use Revenuecat Web billing with stripe. Our business is registered in India and this is the error we get. From what I see, we need to pass a description when creating a payment intent for stripe, which is probably something Revenuecat is doing in the backend, you can read about it here https://support.stripe.com/questions/failed-international-payments-from-stripe-accounts-in-indiaIs there something we’ve missed from our side or is it an issue? 

I am using Jetpack Compose in my Android app. I have created a composable screen in which based on the user (Free or Premium), I show the paywall. Now, when the user makes a successful purchase, my composable screen is getting dismissed automatically. I am using the below code if the user is not premium. PaywallDialog( PaywallDialogOptions.Builder() .setOffering(currentOffering) .setFontProvider(CustomFontProvider(RobotoFontFamily)) .setDismissRequest { onNavigateUp() } .setListener( object : PaywallListener { override fun onPurchaseCompleted( customerInfo: CustomerInfo, storeTransaction: StoreTransaction ) { onPurchaseOrRestoreCompleted() } override

Hi, I'm reaching out for help with an issue I'm facing regarding a new subscription product I added. I have previously configured subscription products in RevenueCat that are working successfully on both iOS and Android platforms. However, I recently added a new product with the identifier lite_professional_yearly. Here is the setup: The product is added in RevenueCat with the store-specific identifiers: iOS: lite_professional_yearly Android: lite_professional_yearly:lite-professional-yearly The product is added and active in both the Apple App Store and Google Play Console. It is included in the default Offering in RevenueCat. The product shows correctly on iOS devices, but does not appear on Android. Could you please help me investigate why this product is not appearing on Android while it works fine on iOS? Thank you!

## Environment Details - React Native: 0.79.2- react-native-purchases: 8.9.7- react-native-purchases-ui: 8.4.0- Platform: Android- Development Mode: Yes (Expo)- Build Type: Debug ## Issue I'm experiencing an issue with the RevenueCat SDK in my React Native app on Android. During development, the native module is not being properly detected, resulting in the error: ```LOG  📱 [RevenueCat] RevenueCat module check: RNPurchases=false, RCTPurchases=falseLOG  📱 [RevenueCat] Purchases object is not availableLOG  📱 [RevenueCat] RevenueCat native modules not found in NativeModules``` When attempting to initialize the SDK, I get the following error: ```WARN  📱 [RevenueCat] Configure failed but continuing with simulation: [TypeError: Cannot read property 'setupPurchases' of null]``` And when trying to use the SDK's methods

I have been trying to get the hybrid mobile app (iOS) working with revenuecat, react native SDK on the native side, and bridging with the web app running in the webview using the web sdk without success, and starting to wonder if it is actually possible if anyone knows?Thanks 

Environment: React Native: 0.76.5 (bare workflow) react-native-purchases: 8.9.7 react-native-purchases-ui: 8.9.7 Platform: Android (Google Play Store only) RevenueCat API Key: (confirmed correct in code) Audit Log: paywall_published on Default (paywall) by Mukul Sharma @ 2025-05-12 05:34 PM UTC  I’ve published a  paywall UI via the RevenueCat dashboard  and confirmed in the audit log that it’s live. In my React Native app I’m calling: export const ENTITLEMENT_IDS = { PRO: 'pro', PREMIUM: 'premium',} as const;export type EntitlementKey = keyof typeof ENTITLEMENT_IDS;const presentPaywall = useCallback( async (entitlement: EntitlementKey): Pro

I understand that this same question has been asked and answered many time and I want to assure you that having battled with this for over a month now, I have read all the other posts but nothing works. I asked a friend to try subscribing and it worked but for whatever reason, not a single user has been able to subscribe to my app for over 2 months now.I don’t beleive this is parental control because the age limit of my app is just 4 and the error is coming from users all around the world.For added context, I started experiencing this shortly after introducing a weekly subscription plan and upgrading react native to 0.78, and integrating a ota-update package that lets me push updates without going through the review pipeline (I am not pushing any changes that go against Play Policies. Just minor changes). It’s been months now with zero successful subscriptions. I haven’t also had any new subscribers from ios in all this time but I haven’t seen attemp