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Question

Paywall loading non stop in TestFight but works in Local build (Expo)

  • September 4, 2025
  • 1 reply
  • 23 views

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Hi, I am trying to finalise testing my app on TestFlight before submitting, however, my paywall keeps loading non stop after user signs up. I tried the same flow with local development and everything works as expected. What am I doing wrong here? I am using Expo btw.

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1 reply

alejandra-wetsch
RevenueCat Staff
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Hey ​@josephine-gyamera-b61485

Thank you for reaching out! 

I’m sorry you’re having issues loading your Paywall. After checking your configuration, I see only one inactive Paywall created for one of your projects. Are you trying to load a RevenueCat Paywall or a custom one you implemented?

To troubleshoot further, could you please share: 

  • The Project that is having issues
  • A screenshot or screen recording of what you’re seeing in TestFlight
  • Code snippets on how you’re presenting your paywall and loading Offerings
  • App User IDs that are seeing this happening

Thank you!