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Hello, I am making the user purchase subscriptions from Google Play and Apple Store with Unity IAP. I want to register the subscription with the user's Firebase Auth E-Mail after the Unity IAP purchase using RevenueCat. I want to ensure that the user can use the subscription from Android or IOS device without losing it. How should I do this using RevenueCat? Unfortunately, your technical documents were not enough. Can you help me? Thank you...

I have an app that currently only supports lifetime purchases, and now I would like to add another annual subscription purchase and use RevenueCat to manage them.My question is, can RevenueCat recognize users who have previously purchased lifetime and entitle them?Some users who have purchased lifetime before this have had refunds, but their entitlement still exists, is it possible to use RevenueCat to automatically recognize previous users who have had refunds and cancel their entitlement?Any helpful responses would be appreciated!

I am attempting to use my Express server to verify subscription status of users who purchased their subscription on mobile using the RevenueCat API V2. “There is no way to import RevenueCat into NodeJS, we don't make any such modules or sdks. The best option is to use our APIs directly using Node fetch. In our API docs you should use our JavaScript language to do so.” REFERENCE Ok so I’ll use the API then. But theres a catch for v2/projects/{project_id}/customers/{customer_id}/subscriptions:“This endpoint currently only returns subscriptions made on the web using the RevenueCat Web SDK and RevenueCat Billing. We are planning to add information for other supported stores soon.” REFERENCE If thats the case how am I supposed to check on the subscription status through API? Should I use API v1/subscribers/{app_user_id} and parse out subscription info from the CustomerInfo object? I am a little concerned about using the older API as this is a critical part of our application.

Hello, I just started adding a subscription to an android app using java for the first time. Following the getting started guide, I got to the “Making a purchase” section. I want to use the code example from this section in my app but there is one parameter I’m not sure where is coming from. This is the code: Purchases.getSharedInstance().purchase( new PurchaseParams.Builder(this, aPackage).build(), new PurchaseCallback() { @Override public void onCompleted(@NonNull StoreTransaction storeTransaction, @NonNull CustomerInfo customerInfo) { if (customerInfo.getEntitlements().get(<my_entitlement_identifier>).isActive()) { // Unlock that great "pro" content } } @Override public void onError(@NonNull PurchasesError purchasesError, boolean b) { // No purchase } }); The missing parameter is aPackage in the second line. What should I put there? Additional info: The app has only one product which is a subscription, it is connected to an entitlement, and there are no offerings. Thanks.

we need to add a pay wall for an Hebrew app any way to support rtl

Hi, why do my 2 consumables have "productType": "NON_CONSUMABLE" in purchasePackage? I set them up as consumables on the App Store, see here: https://prnt.sc/4JCY6Huohfkc But this is what I log: ```` LOG PurchaseTemplate.js: purchasePackage {"identifier": "onDemand Session", "offeringIdentifier": "default", "packageType": "CUSTOM", "product": {"currencyCode": "EUR", "description": "Buy once and keep forever", "discounts": [], "identifier": "SMED_S_1_E", "introPrice": null, "price": 0.99, "priceString": "€0,99", "productCategory": "NON_SUBSCRIPTION", "productType": "NON_CONSUMABLE", "title": "1 Extra Session"}} LOG PurchaseTemplate.js: purchasePackage {"identifier": "10 Extra Sessions", "offeringIdentifier": "default", "packageType": "CUSTOM", "product": {"currencyCode": "EUR", "description": "Buy once and keep forever", "discounts": [], "identifier": "SMED_S_10_E", "introPrice": null, "price": 7.99, "priceString": "€7,99", "productCategory": "NON_SUBSCRIPTION", "productType": "NON_CONS

Using the SDK for Capacitor I have a single subscription in App Store Connect that is in Ready to Submit status. The id matches that registered with RevenueCat. App Store Connect Free and Paid Apps Agreements are Active. Banking connecting is Clear. I’m using `cap run ios` to run the app on my ipad. `await Purchases . getOfferings();` gives me the error code #23 saying that there’s a problem with the configuration in App Store Connect. I’ve also tried to access the subscription directly, like this: `await Purchases . getProducts(["subscription_id"])` But that gives me this error: `Unhandled Promise Rejection: Error: Must provide productIdentifiers parameter` Any suggestions on what I am missing or could do differently? Thank you!

Hi there, I set up a (already working) base plan and now want to add some offers to it. I set up the base plan and followed your guide to add an offer in Google Play. Settings are “Eligibility criteria”: Developer determined (as I want to decide whom to show the offering), and set up a Discounted recurring payment phase. I named the offer “test2alle”. Then I activated it. When I try to fetch offerings via Offerings? offerings = await Purchases.getOfferings(); and print the results (just 4 developing reasons) only the base plan appears. Even when i call offeringtext = offerings!.getOffering("default")!.annual!.storeProduct.subscriptionOptions as suggestet here ( ) the offering is not appearing in my output and i cant find it anywhere: [SubscriptionOption(id: fumi-pro-year-2023, storeProductId: fumi.pro.year.new:fumi-pro-year-2023, productId: fumi.pro.year.new, pricingPhases: [PricingPhase(billingPeriod: Period(unit: PeriodUnit.year, value: 1, iso8601: P1Y), recurrenceMode: RecurrenceMod

Hi everybody, my App (opti*Map for Android and iOS) offers in-app purchases. Up to now I used the SDKBOX IAP library which unfortunately is not supported anymore. Therefore I would like to migrate to RevenueCat! Has anybody in this community successfully implemented RevenueCat in a Cocos2d-x Project which is mainly programmed in C++? Thanks for your answers and best regards, Jens

I noticed that when retrieving the CustomerInfo object form the REST v1 api there is a ‘store_transaction_id’ included for each subscription and non_subscription object. This field isn’t documented in the CustomerInfo documentation. Can you clarify what it refers to? I’m hoping it refers to the original_transaction_id so that I can use it to correlate subscriptions with event hooks as I’ve seen other developers ask for numerous times. For transactions in the sandbox this number is not unique but I assume that’s just a feature/shortcoming of the sandbox environment. Can someone confirm?

“”” > To remove the app - do we simply unpublish it from the stores? Will it automatically cancel subscriptions of existing users and refund them? That should work and will cancel everyone's subscriptions but Apple and Google recommend a more gradual wind down, similar to what I described above. You can avoid more issues like many customers requesting refunds all at once by doing it gradually (it sounds like you have 12 months to wind it down which is great.) “”” This is an existing answer which I have a follow up on. If you unpublish the app and existing subscriptions get cancelled, do users also receive a refund? Or are cancellations not the same as refunds? For iOS, can a user get a refund only when they proactively request it?

SOLVED IGNORE ----------- Anyone had an issue with the leading icon for your product feature not showing in the paywall. Seems like it should be simply choosing the icon but it’s not displaying for me. Am I missing a next step to ‘enable’ the choice? Is there a variable embed call I need to encode? Specifically this is the ‘Bengal’ paywall template. Thanks.

I want to use your system in an Expo (React-native) project. The system asks me for a Subscription Offer Key. It says that this is created in Xcode. But I am doing my project in Visual Studio Code. What can I do?

So I’m trying to verify purchase’s made on client devices. I’ve made a simple flow with screen shots and notations to more clearly explain my problem. But simply put: How do I request a receipt/transaction token be validated by revanueCat from Unity C#, and receive the response.

Error enumerating unfinished transactions: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=CAN, NSUnder lyingError=0x600000db250 {Error Domain=AMSErrorDomain Code=2 "Finance Authentication Error" UserInfo=(NSLocalizedDescription=Finance Authentication Error, AMSURL=https://mzstorekit-sb.itunes.apple.com/inApps/v1/history?guid=019F85705EBC&reason=initial, AMSStatusCode=401, NSLocalizedFailureReason=No delegate to perform authentication: Getting this error right now and stuck in a constant loop with Sandbox

Hi, I created a new subscription (yearly) in the Play Console. I attached an offer to it: 7 day free trial. The problem is that the freeTrialPeriod I receive from RevenueCat is null. Am I missing something here?

When does RC plan on releasing an API for creating paywalls? My app allows users to subscribe to multiple creators and each creator needs their own paywall. It is not scalable to manually make a new paywall every time we add a new creator. We already use the API to create the entitlement, product and offerings for a new creator. It makes sense to add an API to create the paywall as well. Alternatively, it would be nice to be able to re-use or duplicate an existing paywall in the RC dashboard.

I'm using RevenueCat to track my subscriptions, while using another tool to track non-consumable in-app purchases. The problem is that RevenueCat adds the revenue from non-consumables to the MTR, and this increases my cost with RevenueCat. Is there any way to exclude non-consumables from RevenueCat?

Trying to test subscriptions here in the UK, I’m getting times that are an hour earlier than they should be. Eg. in the below, “event_timestamp_ms: 1715095053830” is 3:17 pm UTC but it was purchased at 4:17 PM BST). This means that my test subscriptions have already expired as soon as I’ve bought them. I’ve been testing and using this app on RevenueCat for many years now, I haven’t noticed this before? Is this expected (i.e. do I need to write some test code to adjust the time)?? { "app_id": "app4ba6172f87", "app_user_id": "$RCAnonymousID:6e4c865677794230bf7135217c28374f", "country_code": "GB", "currency": "GBP", "entitlement_ids": [ "TPBDCore", "tpbdinno" ], "environment": "SANDBOX", “event_timestamp_ms": 1715095053830, "expiration_at_ms": 1674173448000, "is_family_share": false, "new_product_id": "TPBDInNoMonthly", "offer_code": null, "presented_offering_context": null, "presented_offering_id": null, "price": 67.89584611756514, "price_in_purchased_currency": 54.99, "product_id": "TPB

I’m currently trying to develop against the beta version of the v2 api. I had hoped it was going to allow me to get information that the v1 version didn’t provide but it seems even harder to use. Am I missing something or is there no no way to get the equivalent of the CustomerInfo object. In v1 that would allow me to see all the users purchases and subscriptions but it seems in v2 I have to query for the subscriptions and purchases separately. Also, are the webhooks going to be updated to include the subscription id parameter that’s now in the subscrition object returned from the v2 webhook?

why does the “New Customers” number changes retroactively? Active Subscriptions not increasing... 6 may, I see 830 New Customers 7 May, I see 893 New Customers without any purchase App is live...

Hi, How can I get customers list with filtering by Last Seen App Version? Regards

I want to send a reminder to users when their subscription is about to renew. On a daily basis, I need to determine the users whose subscription will automatically renew in the next X days. I know I could do this with the Customer Lists feature, but to my understanding, that would require manual effort. I am looking for a way to programmatically query Revenue Cat. Is there a REST API I could use? Or, is there another way I can do this?

Sometimes my customers get the following error while attempting to make a purchase: “There was an unknown backend error. The API key is not intended for the Platform.” with the error code 7810. I can’t find any solutions online so I decided to ask how I should handle this here.

Hi all, As far as I can tell from the forums and docs, this is supposed to work in terms of setting some automatic updating of the customerInfo via listeners, but I can’t make it work in my app (React Native android). referring to addCustomerInfoUpdateListener() in this case.. https://www.revenuecat.com/docs/customers/customer-info#listening-for-customerinfo-updates Purchases.getCustomerInfo() works but the listener which is supposed to update once the subscription time is over (5 minutes in test mode), isn’t triggering anything. I’m not sure if this really has been resolved or not and would love for someone to point to some working example that I can understand, besides the docs which are relatively minimal for this use case. The only thing I can think of now is to have a 5 minute setTimeout() in my app but that seems far from ideal.. :/