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Discussion and help from anything related to RevenueCat.

3850 Posts
J
JohanNew Member
asked in General Questions
Example of Package / Offering / Entitlement shape

I’m in the process of writing React-Native components that should display the details of a package. For this reason I am interested in knowing which fields are available on a Package object when received via an offering - so that I can model my data correctly. I have looked through the documentation and searched through community posts, but have not found what I’m looking for. Is it not available or have I just not succeeded in searching properly? I think all developers working with RevenueCat would benefit from having some kind of documentation for the shape of packages, offerings, and entitlements - so that we can code without actually accessing these data points in our projects.

2
J
3 years ago
C
Carlo SacchettiHelper
asked in General Questions
Duplication of the purchase window on iOS

I had noticed this problem in my test app, but since it never showed up after my first try, I didn't give it any thought.Now that I have entered my production app I have noticed that the problem has recurred and therefore I am asking for help to fix it.Explanation of the problem.I state that I have tested the thing with iOS for now.When I try to purchase a renewable subscription, the first time I do it with a new device that has never purchased this subscription, after completing the purchase, the iOS window for purchase is presented to me again. If I proceed with the purchase again after all it goes smoothly. Even all future purchases have no more problems.I would like to understand if I made a mistake in the programming, where, however, I followed the example given by you to the letter, and in fact everything works perfectly after the first time.This can be unpleasant for the user since it can give the impression that he has paid twice and since mine is a subscription that automatica

2
C
3 years ago
M
Michele LaurelliNew Member
asked in SDKs
Android trial period not showing in payment sheet for React Native app

Hello we have tried both options but Trail priod is not working doPurchase = async () =>{try {await Purchases.purchaseProduct("gold_299_pf", null, Purchases.PURCHASE_TYPE.SUBS);}catch (error) {console.log(error)return}}=================doPurchase = async () =>{ console.log("testng"); try {const offerings = await Purchases.getOfferings();if (offerings.current.monthly !== null) {const currentOffering = offerings.current.monthly; const { purchaserInfo, productIdentifier } = await Purchases.purchasePackage(currentOffering); if (typeof purchaserInfo.entitlements.active[ENTITLEMENT_ID] !== 'undefined') {console.log("Purchase Success"); }}} catch (e) { if (!e.userCancelled) {Alert.alert('acquisto annullato', e.message); log output==========  {"identifier": "$rc_monthly", "offeringIdentifier": "Defult", "packageType": "MONTHLY", "product": {"currency_code": "INR", "description": "Abbonamento Mensile €2,99 con rinnovo automatico", "discounts": null, "identifier": "gold_299_pf", "introPric

3
cody
RevenueCat Staff
3 years ago
Z
ZihuaNew Member
asked in SDKs
How to reset purchases when users switch Apple accounts

I noticed that when a user bought an IAP (no-consumable) on a macOS device, and then switched to a different Apple account, the new account still had access to pro features. I tried restarting the app and clicking the restore purchases button (which called `Purchases.shared.restoreTransactions`) but they didn’t help. I think the cause is Apple doesn’t refresh receipts for apps when a new account is signed in. I’m wondering if that is expected and what is the best practices to deal with that (ex should we just ignore those cases or there is a method to refresh receipt explicitly (and if that’s the case, should we invoke that method on every launch?)).

3
ryan
RevenueCat Staff
3 years ago
D
Don SimoneHelper
asked in SDKs
why are sandbox tests using observer mode not showing up in RC?

Configured an iOS app for observer mode to run alongside our existing iOS storekit implementation.  After two subscription tests in Sandbox, no data appears in RC.  I seem to be missing something, but have followed the docs I find regarding observer mode.  I can see through device settings>app store>sandbox that the subscription test is active and my app behaves as such, so I know the sandbox transactions exist.  Thanks.

2
D
3 years ago
J
Jack DeanNew Member
asked in SDKs
Ionic's Purchases plugin can't get any entities

So I'm using the @ionic-native/purchases plugin for setting up in-app subscriptions. The only plugin-related code I have is    this.purchases.setDebugLogsEnabled(true);    this.purchases.setup(environment.purchasesAPIKey, appUserID);on the app's initializing.And then in another component:    this.purchases.getPurchaserInfo().then((purchaserInfo) => {      console.log('purchaserInfo:', JSON.stringify(purchaserInfo));    });    this.purchases.getOfferings().then((offerings) => {      console.log('offerings:', JSON.stringify(offerings));    });    this.purchases.getProducts(['product1_test']).then((products) => {      console.log('products:', JSON.stringify(products));    });    console.log('appUserID:', this.purchases.getAppUserID()); All the methods return empty lists / objects, e.g.:offerings: {"all":{},"current":null} Even though the underlying request that I found in Android Studio's Profiler gives back proper offerings data:{  "current_offering_id": "default",  "offerings":

1
ryan
RevenueCat Staff
3 years ago
L
LinaNew Member
asked in General Questions
Is MRR tracked per app or account?

As title says, does RevenueCat combine all MRR under the same account to charge a fee when it reaches a limit?

1
ryan
RevenueCat Staff
3 years ago
S
sereisogluMember
asked in SDKs
Can I edit user's “Aliases"?

Hi there.Can I edit user's “Aliases"?

8
cody
RevenueCat Staff
3 years ago
S
Siro Andrea RoncadinNew Member
asked in General Questions
Revenuecat Receipt Export

We want to export our receipts from apple so that we can import them to a new provider but revenuecat is not responding to any email and we do not know how to proceed now. Any idea?Thank You

1
sharif
RevenueCat Staff
3 years ago
M
Mighty HealthNew Member
posted in General Questions
Custom purchase integration

Hello, we are integrating with a third party app that is going to pay us per use of their members, for example, each time a user opens our the app we get paid x dollars.What is the best way of implementing such a system where RevenueCat can account for the revenue?My solution would only account for access: 1. Add a promotional entitlement via REST API to these members (so they get access to the features)Is there any alternative to get the value of the payments back to RevenueCat?

1
cody
RevenueCat Staff
3 years ago
C
Chad MohlerHelper
asked in General Questions
Failure to restore purchases made using local StoreKit testing

At WWDC 2020, Apple introduced the ability to do local StoreKit testing in Xcode (that is, testing without connecting to App Store servers and without using sandbox accounts). I would like to use that local StoreKit testing to test restoring RevenueCat-enabled purchases after an app re-install.Unfortunately, even though such a restore succeeds when testing on a device using a sandbox account, that restore always fails when performed using local StoreKit testing in Xcode (either on a real device or on the iOS Simulator).My question: does RevenueCat support the restoration of purchases after an app re-install when local StoreKit testing in Xcode is being used to make and subsequently restore the purchases?Here are the steps I performed in the effort to test the restore of purchases using local StoreKit testing.  Note: I have tried these steps both on a real device and in the iOS Simulator, and the result is the same in each case. I set up local StoreKit testing in Xcode with a StoreKit c

2
C
3 years ago
P
personaNew Member
asked in General Questions
react native android still make test purchases with production release which get on google play

Unable to end testing for launching app.

1
jazmine
RevenueCat Staff
3 years ago
D
Dennis Concepción MartínNew Member
asked in SDKs
How can I implement Promoted in-app purchase?

Hi there,I’ve been searching for a few days how to implement promoted in-app purchases in my app with RevenueCat. My environment:RevenueCat SDK version is 3.12.2 iOS platform iOS 14 Xcode 12.5.1ResearchI’ve found this question in Github. I’ve also read the SDK reference.QuestionNow, SwiftUI apps launch using a custom struct that conforms to the App protocol, so there is no AppDelegate file anymore. My App struct is something like that:@mainstruct SimoleonApp: App { init() { Purchases.configure(withAPIKey: "KEY") } var body: some Scene { WindowGroup { ContentView() } }}My question is, where do I have to place the following function to support promoted in-app purchases?func purchases(_ purchases: Purchases, shouldPurchasePromoProduct product: SKProduct, defermentBlock makeDeferredPurchase: @escaping RCDeferredPromotionalPurchaseBlock) { makeDeferredPurchase { (transaction, info, error, cancelled) in if let purchaserInfo = info {

1
tina
RevenueCat Staff
3 years ago
C
Curious JaneNew Member
asked in General Questions
How to make one product available to both platforms if purchased from one of them?

I create two different identifier for a non-consumable product for both android and ios.How can I make the product available to other platform if I purchased it in the other one?

1
cody
RevenueCat Staff
3 years ago
tina
RevenueCat Staff
tinaRevenueCat Staff
posted in SDKs
How upgrades/downgrades work on iOS and Android

 Note that developers (you) cannot change a customer's subscription directly. The app stores do not allow developers to upgrade or downgrade a subscription on behalf of a customer. Only a customer can change their subscription.iOSThere are no code changes required to support upgrades, downgrades, and crossgrades for iOS subscriptions in your app. A customer can upgrade, downgrade, or crossgrade between subscriptions as often as they like.According to Apple, when a customer changes their subscription level, access to the new product can vary depending on the new product:Upgrade. A user purchases a subscription that offers a higher level of service than their current subscription. They are immediately upgraded and receive a refund of the prorated amount of their original subscription. If you’d like users to immediately access more content or features, rank the subscription higher to make it an upgrade.Downgrade. A user selects a subscription that offers a lower level of service than thei

0
tina
RevenueCat Staff
3 years ago
W
WalterHelper
asked in SDKs
How to check the period of purchasablePackage?

Hi!Has anyone a code snipplet for SwiftUI receiving the period of a purchasable Package?My Code:1:    @Published var PurchaseablePackages: [Purchases.Package] = []2:                    ForEach(PurchaseablePackages.indices, id:\.self) { index in                                makePurchase(ProductID: PurchaseablePackages[index].product.productIdentifier)                            }, label: {                                Text("\(PurchaseablePackages[index].product.localizedTitle) for                                         \(PurchaseablePackages[index].localizedPriceString) “)                            }                    } How can i add “per month” or “once in a LifeTime”? ThanksWalter 

1
W
3 years ago
D
DmitryKadyrovNew Member
asked in SDKs
Purchases.shared.restoreTransactions for products

Hey there! I’m gonna to restore user’s purchasesand using this method “Purchases.shared.restoreTransactions { (purchaserInfo, error) in { }” BUT! I’d like check the purchases by Identifier in which indicated in Products, when I address to “purchaserInfo”. How can I implement this?

1
sharif
RevenueCat Staff
3 years ago
P
Peter RuleDedicated Member
asked in General Questions
Re-purchase after App delete and reinstall with anonymous user

I have an app that has been available in the App Store for sometime.  Many users have made a life time purchase to be ad free.I now wish to convert that payment to a yearly subscription.I have been doing some testing with a prototype app after following the tutorial by Code With Chris.The life time purchase will no longer be an option once I have updated to subscriptionIf a life time purchasers deletes then reinstalls the app after the update they will see the ‘Go Ad Free’ button and the ‘Restore Purchases’ button available to them.Question - I want to understand the behaviour when one of these users taps the ‘Go Ad Free’ button instead of restore.In my testing the App Store response does recognise that the user has already purchased life time Ad Free status and appears to charge them for a subscription.  Although the subscription doesn’t appear in the sandbox recent transactions so maybe there is no charge?  It would not be clear to the user though.Sorry for the long question.  I hope

3
cody
RevenueCat Staff
3 years ago
K
KimMember
asked in General Questions
Why is there a 7 day delay on trial start charts and data?

Curious why there is a 7 day delay on this chart but not on others? 

1
cody
RevenueCat Staff
3 years ago
G
GregNew Member
asked in Dashboard & Tools
MRR higher than revenue

Hello, In the recent months, I notice on my main dashboard that my MRR is higher than my revenue (last 28 days).How does that work? I thought MRR should never be higher than monthly revenue.Cheers! 

2
G
3 years ago
J
JeromeMember
asked in General Questions
How can I display the introductory offers with a trial preriod set in playstore.

Hello,I’ve configure a 7 days trial period in subscription in playstore and also an introductory period.getofferings() display price introductory at 0€ for 7 days.The skudetail display "freeTrialPeriod":"P1W". and introductory with the price  "introductoryPricePeriod":"P1M","introductoryPrice":"2,49 €"With info offerings, how can I display on paywall the price of introductory after the trial period ?Must I base my info Paywall on sku details?Thank you in advance. 

9
J
3 years ago
S
SAMSUDEEN FASLU RAJANNew Member
asked in General Questions
How to see the subscription status (Active or not) from another device?

I want to check a user account have active subscription from another device which have different user account? Note: I’m using Flutter

1
cody
RevenueCat Staff
3 years ago
D
D2WNew Member
asked in Dashboard & Tools
"Trial Cancellation Date" in lists applies to cancelled subscriptions

It appears the "Trial cancellation date" filter also applies if a user has cancelled a subscription? For example we have the following filters to show users in the last X amount of days who have started and cancelled a trial. But going through the list there are 3 active subscribers and it looks like each of them... 1. Start a trial2. Let their trial convert into a subscription3. Cancel the subscription but it has not expired  

1
sharif
RevenueCat Staff
3 years ago
D
Daniel RamosNew Member
asked in General Questions
Installs data how to export?

In the following dashboard:https://app.revenuecat.com/overview we can see the number of installs.Unfortunately we were not able to figure out how to retrieve this data related to installs.What would be the best way to retrieve the number of installs since the ETL export only contains subscriptions? 

1
ryan
RevenueCat Staff
3 years ago
T
tomaszNew Member
asked in Dashboard & Tools
Can't toggle sandbox on when setting up webhooks

Hey there. Is it possible to access webhooks in sandbox env? The sandbox toggle can’t be activated for some reason. Have anyone experienced it? Cheers Tomasz

1
cody
RevenueCat Staff
3 years ago

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