Question

About entitlemnts on different platforms

  • 28 November 2023
  • 1 reply
  • 16 views

Badge

Is it possible to share entitlement between IOS and Android ? I thought it is possible but I could not get EntitlementInfos from CustomerInfo object via same user id. The entitlement surely  shows on dashbord but when I opened my app and saw the logs. it showed empty in the object.. I am woking on sandbox.


1 reply

Userlevel 3
Badge +5

Yes, like we say in this documentation, you should be able to share entitlements across devices if your implementation is configured correctly. Can you share the app user ID that demonstrates this issue so I can check it out on my end? Could you send debug logs that reproduce this? You can enable debug logs by following this guide.

Reply