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  • Should I post here or contact RevenueCat Support?

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    cody
    cody

  • What should I include when asking a question?

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    cody
    cody
1998 Posts
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CoryHelper
asked in SDKs
App crash on purchase in certain countries (Russia, China, South Korea, Thailand, Japan, and Bulgaria)

We’re having an issue that seems to only be present in certain foreign markets. So far, we’ve received reports in: Russia, China, South Korea, Thailand, Japan, and Bulgaria. Everything seems to be working well in other regions. The issue is that when a user selects a package to purchase, whether this individual user is on iOS or Android, clicking to purchase the package, which uses the purchases_flutter library, crashes the app and presents the default error screen. Any ideas as to things we may be doing wrong?

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Germán BuelaNew Member
asked in SDKs
Crossgrades testing on iOS (sandbox)

From The Ultimate Guide to iOS Subscription Testing Because the sandbox environment doesn’t have a subscription management UI like the production App Store, you’ll need to expose buttons or other means within the app to test purchases that trigger upgrades, downgrades, and cross grades. I’m a bit confused on what to do to test a crossgrade. I have two plans, same level, different duration (annual and monthly). When I test in sandbox switching from monthly to annual, in Customer History I see the renewal events of the monthly one, then the change of renewal preference to annual, but then it stops renewing on either plan. On my I app I end up as if I just cancelled and not subscribed again. Is this expected from the limitations as quoted above? If so, is there anything I can do to test this further or is that enough to assume it will work in production?

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Rafael NobreHelper
asked in SDKs
Promotional Offers Eligibility

I am implementing App Store subscription (promotional) offers in an app, and I need to implement a check similar as the checkTrialOrIntroductoryPriceEligibility SDK function. This article here suggest I could use an existing entitlement as a means to validate that, however an entitlement could have been acquired in another platform, thus tricking me into promoting an offer Apple will not honor. Apple suggests instead: You can check whether the receipt contains any existing or expired subscription purchases to identify these current or lapsed subscribers. Which seems pretty simple, but the SDK doesn’t seem to expose this kind of information - wether a specific product identifier has ever been purchased on iOS . The raw ReceiptParser also has no public parsing methods I could use. I would have to resort to manually parsing the local receipt, which makes no sense when using RevenueCat. I also see a property called in PurchaserInfo called allPurchasedProductIdentifiers. Could this be used

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Lucas SampaioNew Member
asked in SDKs
Delay after transferring purchase

Hi there!I'm experiencing some delay on the PurchaserInfo data right after login. I'm using the Transfer Purchase behavior from https://docs.revenuecat.com/docs/restoring-purchases. Problem: PurchaserInfo returns without active entitlements right after Purchases.login() Steps to reproduce:1.With a anonymous user, buy a subscription 2. Now the anonymous user has an active entitlement on PurchaserInfo 3. Log in (Purchases.login()) on a account with no active entitlements 4. Call Purchases.getPurchaserInfo() to check if user has active entitlements Result: The recently logged in user has no active entitlements, even though they should (because of the Transfer Purchase behavior). However, if I call Purchases.getPurchaserInfo() again after 2-5 seconds, then the PurchaserInfo returns correctly, with the user having the active entitlement. To fix this I'm using addPurchaserInfoUpdateListener, so I can observe better the PurchaserInfo changes. But is this delay after transferring a purchase no

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jazmine
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Omer WinraukeNew Member
posted in SDKs
Sign In with Apple + RevenueCat best practices

We are launching a new app that requires users to sign in with their Apple ID (sign in with Apple). Are there any best practices for using the RC purchases SDK in combination with sign in with Apple. One thing I was wondering was if we should rely on the Apple Identity Token as our User IDs or the anonymous user IDs vended by RC. Any insight would be greatly appreciated.

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Lucas SampaioNew Member
asked in SDKs
PurchaserInfo entitlements returns empty after logOut

Hi there!I'm testing the login/logout system of the RevenueCat SDK on Flutter.I'm using the Transfer Purchase behavior from https://docs.revenuecat.com/docs/restoring-purchases. Problem: PurchaserInfo entitlements returns empty after Purchases.logOut(). Purchases.getPurchaserInfo() only returns correct after I refresh the app and call Purchases.setup(). Steps to reproduce:1. Enter app, call Purchases.setup() (without appUserId). 2. Do a subscription purchase 3. Now with the user with subscription, call Purchases.login(). The user now has a provided app id and has the subscription entitlement. 4. Call Purchases.logOut(). Now the user has an anonymous id. 5. Call Purchases.getPurchaserInfo() to retrieve the user's entitlements and check if the user has subscription. Result: the user has no entitlements, even tho the user bought the subscription on that same device.But…6. Refresh the app and call Purchases.setup(). Now when Purchases.getPurchaserInfo() is called, it returns the subscripti

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Marc Palmer
Marc PalmerMember
asked in SDKs
It appears adding iOS SDK with Swift PM is broken right now (workaround included)

Hi, I’m new to RevenueCat and just following the Quick Start for iOS. I tried to add the SDK using the instructions but Xcode could not resolve the dependency (tried Xcode 12.5 and 13 beta 5). It seems that since the new 4.0.0 beta SDK released 2 days ago, Xcode can’t resolve it. It defaults to using 4.0.0 as the minimum version and then fails to resolve it. I have managed to work around this by entering 3.12.4 as the version when adding the dependency, but thought I’d raise this in case (a) I’m doing something wrong (don’t fancy using Beta right now so...), and (b) RC are not aware of the problem.

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Ahmet Turan HanNew Member
asked in SDKs
It doesn't show the subscription even though I bought it.

Even though I made a purchase, the membership seems empty. that's why I got a rejection from Review center. At this point I looked at the redirects on the page but it doesn't seem to work. First of all, when I connect it to the ios14 china storekit, everything works correctly through the store kit. Purchases are accurately reflected to RevenueCat. Everything is OK. But things change when I publish the app on TestFlight. We are doing the subscription process, we also get the warning that it has been done successfully. but when we query via RevenueCat right after, we cannot access the membership information. We go and check the revenuecat dashboard, likewise we see that AppUserId is not assigned there. more interestingly, when we try to make a purchase again, we get a warning that you already own this item. Please help

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ryan
RevenueCat Staff
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DenisHelper
asked in SDKs
Support for games built with SDL2?

Hi I have a game built in C++ and using SDL2 for the application framework and was wondering if it would be possible to use RevenueCat? Would it be possible to bridge the SDK with aObjective-C++ class? Thanks Denis

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Enrique RodriguezHelper
asked in SDKs
Use a different webhook URL for sandbox and for production

Hi everyone, Is it possible to configure 2 different webhook URLs? We would like to have the sandbox requests to our staging environment and the production requests to production. Otherwise we would need to route the request first to be sent to the appropriate environment on our own. Thanks for your input on this!

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Kemal KuzuNew Member
asked in SDKs
Subscription System (Unity)

Hello, We want to switch our purchase system from Unity IAP to Revenuecat. But we have some questions about subscription system. 1- How to get subscription local prices (monthly price / introductory monthly price and weekly) from Revenuecat SDK? For example, we were get the price data with Unity IAP like this: if (m_GooglePlayStoreExtensions.GetProductJSONDictionary() .TryGetValue("om_sub_vim", out string skuDetails)) { ControllerUIMainMenu.Instance.SetLocalizedIntroductoryPriceMonthly(JsonUtility .FromJson<SkuDetails>(skuDetails).introductoryPrice); } 2- How to start Purchase Subcription request with Revenuecat SDK? For example, we can start a purchase subscription request with Unity IAP like this: m_Controller.InitiatePurchase(m_Controller.products.WithID("on_weekly_vip")); Thank you!

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OlehNew Member
asked in SDKs
Re-enable Legacy Restore Behaviour

I recently started using RevenueCat SDK in an existing iOS app. I noticed that some users cannot restore purchases on a new device, and even after making a new purchase on the new device, the entitlement for Pro features was enabled only on one device at a time. That is completely wrong behaviour! As I figured it by now, it is causes by RevenueCat’s default setting, which I was not aware of, and which I cannot change myself. Where do I ask for a fix from RevenueCat?

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ryan
RevenueCat Staff
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MadurangaNew Member
asked in SDKs
How do I find the very first receipt using the Flutter SDK?

Hi, I’m using the Flutter SDK for auto-renewing subscription handling (with free trial). I need to find the very first date the user subscribed (trial subscription). Can I do this using the Flutter SDK?

1191
sundeep
RevenueCat Staff
Steph
StephHelper
asked in SDKs
androidx.core version 1.7.0-alpha02 dependency causing Android build errors

The Flutter library for RevCat depends on androidx.core:core-ktx, and Google’s latest version androidx.core 1.7.0-alpha02 is causing Android build errors and preventing app deployment. Is there anything RevCat can do to address this, or anything you’d recommend we do on our end? Our pubspec.lock/yaml file haven’t been updated in a while so not sure why Google’s latest change impacts us. For more details on our issue: Running our Android emulator without any new changes or library updates suddenly started breaking with `error: resource android:attr/lStar not found`. From investigation, we saw a lot of Flutter & React Native developers posting the same issue: https://www.reddit.com/r/Unity3D/comments/ph2596/android_builds_fail_due_to_core170alpha02_release/ https://stackoverflow.com/questions/69033022/message-error-resource-androidattr-lstar-not-found https://stackoverflow.com/questions/69021225/resource-linking-fails-on-lstar/69029908#69029908 We found the androidx.core:core-ktx depende

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Steph
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Aniket DalviNew Member
asked in SDKs
Google sent initial_purchase and then immediately sent cancellation.

I am made a purchase from google play, I have received a successful event, immediately after that google is sending a cancellation event. Is it a RevenueCat bug? if it is not then how can I solve this?

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cody
RevenueCat Staff
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PhilippNew Member
asked in SDKs
Is it possible to get the exact purchase price the user paid in revenuecat api?

Hi there, I am using the Revenuecat REST API to confirm a user paid. For context, we send our users a special confirmation based on the amount they paid, so they can get their payment reimbursed. I would like to get also the exact amount (ideally in €) from revenuecat REST API, but I haven’t found a proper endpoint. Does it exist? And if not, will it? I think it should be possible, since I can see it in the revenuecat dashboard if I click on a customer br

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Aniket DalviNew Member
asked in SDKs
Validity of the subscription showing different value for introductory offer on react native android.

I have created subscription with annual introductory offer and I am trying to fetch that product to show the user current offering but I am receiving wrong data as the validity of the plans is showing in some minutes. How can I show the user active introductory price for given subscription?How can I show multiple offers with multiple offers? I am using React native 0.64.2.

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ryan
RevenueCat Staff
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dojo_engineerNew Member
asked in SDKs
Google play purchase receipts

After a user completes a purchase through either google play billing or through the revenue cat sdk does the google play purchases receipt get sent to revenue cat to be displayed in some dashboard? Is there any documentation about the revenue cat sdk reading/observing the google play purchase receipts?

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tina
RevenueCat Staff
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AlexanderNew Member
asked in SDKs
Non-Consumable Unlock all purchase Restore after moving to RevenueCat

Hi, I had a non-consumable Unlock All purchase in my app before moving to RevenueCat. I’ve had iOS users who purchased it before RevenueCat integration. Let’s call these users User from the past. Recently I moved to RevenueCat and created a new auto-renewable purchase (Subscription Unlock All) using RevenueCat code and removed the old code responsible for non-consumable purchase from my app completely (including the old restore functions that worked). The app has a restore button and it calls Purchases.shared.restoreTransactions for restoring Subscription Unlock All purchases, it works correctly. Now, I would like to Unlock All Features and add the ability to restore purchases for every user from the past who purchased a non-consumable Unlock All purchase before RevenueCat integration. THE QUESTION: Am I right that in a Revenuecat dashboard I just need to add my old non-consumable Unlock All product to the Entitlement that is working for a Subscription Unlock All purchase and this will

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milos lalatovicMember
asked in SDKs
Is it possible to fetch more than 20 offerings?

Our current project contains 22 offerings (all of them have products inside), but when we call Purchases.sharedInstance.getOfferingsWith() offerings object contains only 20 items (same thing happens on both Android and iOS). Is this correct behaivour, because we cannot find this 20 items limit in documentation?

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DaygamesMember
asked in SDKs
Can experiments be used in certain ways?

We were wondering what kind of experiments were possible. We wanted to make 2 different subscription screens (different designs and layout) and use RC experiments to determine which one converts better. How would we go about this? Is this even good practice and a valid use case for RC experiments?

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Chris RNew Member
asked in SDKs
Total spent showing as $0

Hello, I’m testing out revenuecat and tried sending receipt data from the iOS app store for a couple of customers using the receipts endpoint. Revenuecat showed the transactions for the imported users correctly but the total spent for the imported customers shows as zero. I even tried adding the “price” property on the REST request to no avail. Know what might be up? I need to migrate data for a few 1000 customers and so its critical that it work correctly. Thanks

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tina
RevenueCat Staff
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Alessandro BortoluzziNew Member
asked in SDKs
Problem with testflight purchase

I have a problem with my app. As long as I installed the app to my iPhone with Xcode, everything was working (Apart from the fact that having configured the products from the Xcode file and not from the App Store, in the end the purchase failed). Now that I uploaded the app to testflight, when purchasing a product I can’t even see the iOS purchase popup. Could It be the fact that there is no longer the Xcode purchases configuration file and that the one on the App Store hasn’t been approved yet? I can I fix that?

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jazmine
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Alemi MediaNew Member
asked in SDKs
iOS kids app has been rejected for some reason depends on AdSupport

This is the apple reason We noticed that your Kids Category app includes analytics, advertising and collects, transmits, or has the ability to share personal information or device information with third parties. Specifically: - Your app includes third-party analytics or third-party advertising with the ability to collect, transmit or share identifiable information, including, for example, IDFA. We found that your app references the ASIdentifierManager API, which provides access to a user's IDFA, in the following location(s) in your binary: • /System/Library/Frameworks/AdSupport.framework/AdSupport It would be appropriate to remove all instances of “ASIdentifierManager” from your app, even if they are not utilized in your app's functionality. after looking in my app directory and looking for any Ads support framework/library I found that Revenuecat support Ads how can i disable collecting idfa

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Steph
StephHelper
asked in SDKs
Does RevenueCat already use Android Billing Library v3?

Google Play sent a reminder: “Starting on August 2, 2021, all new apps must use Billing Library version 3 or newer. By November 1, 2021, all updates to existing apps must use Billing Library version 3 or newer.” Does RevenueCat already use the Billing Library v3 or is there anything we would need to do to make sure the transition is smooth? Thanks!

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