SDKs

Hi, I’m using UIKit so I don’t know if this is also a problem with a SwiftUI implementation, but I just noticed a major issue with RevenueCat Paywalls.When you’re using an iPad (or an iPhone Pro Max in Landscape mode) and setting up the paywall with displayCloseButton: true, the paywall is either completely blank or with a split-view menu on the leftI tried a bunch of stuff to try to lock the PaywallViewController to portrait mode but none of it worked. I upload a screenshot took on an iPad Pro 11’’ running iPadOS 17 and the 2 others are from my iPhone 15 Pro Max running iOS 17.(the same bug happens on iOS 15 and 16) 

I have a subscription in my app that allows the user to “redeem” 6 times each month. I keep track of that in an external database.My app uses anonymous ids only – there’s no login or accounts.How can I reliably get the same App User ID when a user opens the app, creates a subscription, or reinstalls the app? I find that it’s constantly changing.

I’ve implemented moving from paid → subscription in one of my apps and I’m not seeing the version numbers I would expect in PurchaserInfo. Here are 3 examples from Production users:    "original_application_version": "1",    "original_purchase_date": "2021-03-01T03:46:37Z",Version 1 of this app was never released, this should be version 2.    "original_application_version": "4",    "original_purchase_date": "2021-10-25T12:46:48Z",Version 4 of this app went live on 1st Feb 2022, this should also be version 2.     "original_application_version": "2",    "original_purchase_date": "2022-02-02T04:56:03Z",Version 2 ran from 20th Oct 2020 to 26th Jan 2022, this should be version 4.This is currently causing me to grant free access to users that s

 I’m using the following API to get the user’s state: `https://api.revenuecat.com/v1/subscribers/:id`Unfortunately, the API is not returning back the upgraded package while the user is in TRIAL period.Here is my typical user flow:User subscribe for 3 days trial period (this package is extremely limited, that way we could push the users to upgrade their subscription) User upgrade the subscription on trial period. (At this point I can not see the upgraded package neither in the “entitlements” nor in the “subscriptions”)When a customer upgrades products during an introductory period (including a free trial), Apple does not cancel the introductory offer but instead keeps the introductory offer active in addition to the upgraded product. So in these cases you can expect two products in the same Subscriptio

I have one simple entitlement/offer/product (package) definition for a yearly subscription with a 7-day trial period for new users who didn’t have any subscription before.Now, I would like to get the user’s eligibility for the trial period directly from Google Play, but as far as I see it, this is currently not possible. So instead, I’m using CustomerInfo.allPurchasedSkus.isNotEmpty()to check if a user is eligible for the trial period. If this check returns true (it’s not empty), then it means the user has bought a subscription before and therefor is not eligible for the trial period.Unfortunately, this gives me mixed results - sometimes this check works correctly and sometimes not. So my question is, what’s a 100% bulletproof way of checking a user’s eligibility for a defined trial period?

Hello!We are wondering how hard of a requiremente is the min sdk 24 in the latest version of the Android package. Researching a bit it looks like it’s only used in the new Paywalls UI feature.Would it be safe to not increment the minimum sdk if we are not using the Paywalls UI functionality? Currently our minimum is 21, and we would like to avoid incrementing it if possible. We are using RevenueCat on Flutter, if that makes any difference. Thanks in advance!

Hellowe are hitting a deadend when we try to retrieve offerings when using flutter and amazon our flutter package purchases version is 4.0.0and we are using amazon.alpha4 we tried everything possible to get the offerings but everything failed, I have read the community posts here, and tried github posts on revenuecat repository, and I couldn’t find any information or fixes. We tried using the app with live app testing and with app tester on amazon and both didn’t work. here is the console:D/[Purchases] - DEBUG( 4941): ℹ️ Products request finished with result SUCCESSFULD/[Purchases] - DEBUG( 4941): ℹ️ Retrieved productData: {}D/[Purchases] - DEBUG( 4941): ℹ️ Product data is emptyD/c       ( 4941): In App Purchasing SDK - Sandbox Mode: sendGetUserDataRequestD/c       ( 4941): In App Purchasing SDK - Sandbox Mode: handleResponseD/[Purchases] - DEBUG( 4941): ℹ️ User data request fi

I think this was posted before and it is one of the most commen issues but I spent about a week but got nowhere with it.What I have done:Terms and condition via AppStore is all accepted Paid and Free agreement are all good to go Tax requirement are all good to go Renewable Subscription is approved by apple The app works fine with Configuration.storekit file for testing purposes But when we want to go live the following occurs all the time DEBUG: ℹ️ GetOfferingsOperation: Finished2022-08-10 17:06:20.809370+0100 [39243:2154986] [Purchases] - DEBUG: ℹ️ No existing products cached, starting store products request for: ["1637274019"]2022-08-10 17:06:20.809459+0100[39243:2154856] [Purchases] - DEBUG: ℹ️ Serial request done: GET subscribers/$RCAnonymousID%3A0738ae9570e14463a4044d2762350199/offerings, 0 requests left in the queue20

Hi all,We are using RC Android SDK.The question is how do we know how many API calls will RC make to our Google API account (using the service credential that we have attached to our RC account).The 4 APIs that we use are:Purchases.restorePurchases()Purchases.getProducts()Purchases.purchase()Purchases.getCustomerInfo()Why is it important?We want to scale our app and without knowing the potential usage for Google API, we are in risk on running into the limit and facing a shutdown time (which is actually happening right now to us).Many thanks!

Hey RevenueCat,im getting ready to launching my subscription plan in my app, however, I do want to give my old users free access forever. Is that possible? 

This might be similar to the existing question here, but I am not too sure and seems like that conversation has stopped.So will ask here again: My grace period is set to 3 days and I got the BILLING_ISSUE and CANCELLATION (with BILLING_ERROR) events same time once the paid period ended and grace period started. But I am on day 6 now and still no EXPIRATION event has come and the user is essentially using the paid content for free now.If this is tied to the account hold feature mentioned in the other post, then how can I tell? Google says we need to stop paid content once grace period ends and hold starts. But RC did not send any event tied to this hold so that my servers can remove paid content for this user.Could you help with this situation and how to proceed further? Thanks.

Hello, I have subscriptions setup for app in AppStoreConnect, not in App Store yet. I have set up entitlements, products and offerings with RevenueCat with these subscriptions. I need to change the price and the reference name in the App Store. Are there any changes that need to be made on the RevenueCat side?

We can get the currency code (e.g. EUR) from  product.priceCurrencyCodebut how do we get the currency symbol (e.g. €)?

I am currently facing an issue while trying to implement the RevenueCat SDK in a Flutter project for the Amazon App Store. I have followed the documentation provided for integrating RevenueCat with Flutter, but I am encountering errors during the process. (https://www.revenuecat.com/docs/flutter#amazon-appstore)Issue:The problem arises when I add the RevenueCat SDK dependencies to my Flutter project as instructed in the documentation. After adding these dependencies, running flutter run results in errors. Code:purchases_flutter: git: url: git://github.com/revenuecat/purchases-flutter.git ref: amazon.alpha.3Error:Git error. Command: git fetchstdout: stderr: fatal: unable to connect to github.com:github.com[0: 140.82.121.3]: errno=Opera

Hello! Enjoying using RevenueCat so far but I’ve hit a head dead with iOS integration. I’ve made sure my single product is “Ready to Submit” state on App Store Connect. I’ve made several sandbox apple accounts. My Bundle ID is set up correctly on the RX dashboard. When I go through the purchase flow it all looks successful (including Apple success dialog) but at the final step I get the following RC error: 2021-11-30 21:20:34.384306-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ PaymentQueue updatedTransaction: pawp_membership_monthly 1000000921455600 ((null)) (null) - 12021-11-30 21:20:34.389609-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ Loaded receipt from url file:///private/var/mobile/Containers/Data/Application/63B42ADB-A483-438C-87A1-B35A40640015/StoreKit/sandboxReceipt2021-11-30 21:20:34.389793-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ Found 0 unsynced attributes for App User ID: 872142021-11-30 21:20:34.391632-0500 Pawp[3

Hi everyone!I am working on a game in Unity and have noticed that when i use the Test Card: “Slow test card, approves after a few minutes”, that i get an error: “PAYMENT_PENDING_ERROR”. This can be because of parental controls etc, but not in this case! When getting this error i have no way of giving the users their IAP product that they just purchased (when the payment goes through eventually). I have been looking at different options, but there is no perfect answer. How are you personally handling this? Related post about the same thing from 2020: https://github.com/RevenueCat/purchases-flutter/issues/60Another post:  I actually though about implementing something in the like of saving the “customerInfo.NonSubscriptionTrans

I’m using customerInfo.AllPurchasedProductIdentifiers to check purchased products. Some consumable products I bought multiple times has only 1 reference in this AllPurchasedProductIdentifiers list. Is there a way to see how many times a product is bought?

try { const { purchaserInfo, productIdentifier } = await Purchases.purchasePackage(package); if (typeof purchaserInfo.entitlements.active.pro !== "undefined") { // Unlock that great "pro" content }} catch (e) { /* No purchase */ } Is it possible to add a custom field to the package variable?I would like to access the field data through a webhook.

Hello,First time app developer and my app is targeted to iOS 17 only, but for some unknown reasons, appstoreconnect reviewer is testing my app on iPad and getting error below and app has been rejected. I tested the purchases on Sandbox and never got the error. I do not have more details on the error. I use new “Paywall” feature and I was expecting this to be handled automatically. Can anyone help please? Their response is as below 

Hello, In my iOS app the user IDs are RCAnonymousIDs since there’s no sign up to purchase a subscription. Since there’s no sign-up, when they install the app on a new device they have a new RCAnonymousID and they do not have immediate access to their subscription. There’s a restorePurchase button, but would like to have an automatic restoring purchase feature on a fresh install. I read through a similar question in this community (link) and it seems like calling `syncPurchases` on a fresh app install will do the trick. My only hesitiation of using it is if there will be an Apple ID sign-in alert if there’s no receipt on the device? I had a similar issue to this when implementing `checkTrialOrIntroductoryPriceEligibility` awhile ago (

Everything is configured correctly on RevenueCat and the app stores, and I’m able to fetch and display my offerings using `Purchases.getOfferings()`. console.log(offerings.current.availablePackages);LOG  [{"identifier": "pay_black", "offeringIdentifier": "default", "packageType": "CUSTOM", "product": {"currencyCode": "KRW", "defaultOption": null, "description": "Test1", "discounts": null, "identifier": "pay_black", "introPrice": null, "presentedOfferingIdentifier": "default", "price": 10000, "priceString": "₩10,000", "productCategory": "NON_SUBSCRIPTION", "productType": "CONSUMABLE", "subscriptionOptions": null, "subscriptionPeriod": null, "title": "Black"}}, {"identifier": "pay_blue", "offeringIdentifier": "default", "packageType": "CUSTOM", "product": {"currencyCode": "KRW", "defaultOption": null, "description": "Test2", "discounts": null, "identifier": "pay_blue", "introPrice": null, "presentedOfferingIdentifier": "default", "price": 30000,

Hello all,I use a React Native SDK. I have several plans, all with free trial. When I change a plan, while in free trial, I use IMMEDIATE_WITHOUT_PRORATION prorationMode as recommended in https://www.revenuecat.com/docs/managing-subscriptions#google-play when upgrading, so that free trial is not expired.But this removes the TRIAL flag from the entitlement.When I subscribe for the first time with the free trial, I see that "periodType": TRIAL for the active entitlement. But when I change subscription with IMMEDIATE_WITHOUT_PRORATION mode, the periodType becomes NORMAL, even though trial is still going on Thank you!

Hello, my app is only targeting iOS, but appstore reviewer is tessting it on iPad and seeing product names are empty. I am using “Paywall” feature of RC. The products show up fine on iOS. Any idea what is causing this? 

Hi, I just changed my whole app from native IOS to React Native, but it seems altough we have subscriptions in App Store, we can’t get the subscription status in React native app in testflight or locally. Is this something usual?

Hi RC team! First of all, many thanks for all hard work you have been doing developing such an amazing tool! We are happy with RC but we have some complains in our dev team about how the tool works in Unity. The main issue for us is not being able to see real prices of IAPs in the Unity Editor, you already makes this clear in your documentation here that the SDK is not supported in the Editor.So the question here, is there any plan or public roadmap to see if you will work on this feature and offer better support for Unity games in general in the mid-short term?I know that native apps are the main focus of RC and makes sense, but working on improving the Unity plugin will open a huge market f