SDKs

Hi RevenueCat Support,I'm encountering an issue with my app, which was recently released on the App Store. When making a conversion via a sandbox account, the entitlements are not activating, and the CustomerInfo object consistently shows no active entitlements. Here’s an excerpt from the debug log:[DEBUG] Transaction: Optional(<StoreTransaction: identifier="2000000720835399" product="XXXMONTHLY" date="2024-09-20 20:48:21 +0000" quantity=1 >) [DEBUG] PurchaserInfo: Optional(<CustomerInfo: originalApplicationVersion=1.0, latestExpirationDate=Optional(2024-09-20 20:53:21 +0000), activeEntitlements=[:], activeSubscriptions=[:], nonSubscriptions=[], requestDate=2024-09-20 20:53:49 +0000, firstSeen=2024-09-20 20:51:57 +0000, originalAppUserId=EF36029C-E740-4B3C-B14C-1E179B37FD8D,

Is there a way to send customer data when you use presentPaywall?  All of my customers are anonymous.App User ID$RCAnonymousID:dad1b19971024dfcbb968e83ac87e288I’m using the react node package,import RevenueCatUI from 'react-native-purchases-ui';await RevenueCatUI.presentPaywall({displayCloseButton: false,});

Hello,I’m using Revenuecat SDK in flutter (purchases_flutter 6.30.2).I have an app on Google Console with a free phase of 10 days.When I call Purchases.getOfferings(), I'm getting it, but the duration is expressed as below:period shows P1W3D = 10 days (ISO 8601), which is ok.periodNumberOfUnits = 7 days, which is wrong.Is there a problem in my interpretation or the data returned is inconsistent ? I found the same problem in freePhase.billingPeriod:Thanks for your supportChris

It was working fine a few weeks ago, but now it just crashes every time I try to configure RevenueCat. Issue goes away when I don’t configure it.What do I do?

Is there a way to set custom package name & details on paywalls? Currently, you can only set the same info across all packages. I have different packages that offer different levels of access (which need some description and can’t be purely forced into the name). I see the Siamese (tier) option allows this but the other paywall templates do not. Thanks.

Hello, I'm starting to test the platform and I came across a problem using the Purchases.setAttributes method in Flutter!When I create a customer with the ID: "teste_123", and put some information in the Purchases.setAttributes method, everything works normally. I can see this attribute information both in the webhook and in the platform.However, if I cancel this subscription and make a new one with the same customer, the information is no longer set in the attributes.My code looked like this:  

I’ve set up a default paywall for my React Native app which updates and displays correctly on my main device (iPhone 15 Pro). However it was rejected from the App Store because when they open it, it shows a much earlier version of the paywall without all the features or formatting included. This is also the case on my Android test device. If the updated paywall is showing on one device, why wouldn’t it work on the others?I should mention that the updated paywall is still not showing correctly on all devices more than 12 hours after creating it (changes update instantly on my main device, though).

Purchases work fine, but I realised my users take no further steps as expected. So I debugged with a Appstoreconnect Sandbox user and real iPhone device.After the purchase in PaywallFooterView(), log shows both debugPrints from onPurchaseCompleted, but navigation inbetween gets ignored. A bit strange since not async. Navigation in onDismissed gets executed.I can probably workaround by settings flags in onPurchaseCompleted, and navigate to another page in onDismissed, but I think this is unexpected behaviour?Log:flutter: 🟩💰 onPurchaseCompleted msg[paywalls] DEBUG: ℹ️ Looking up localization but found no stringsflutter: 🟩💰 onPurchaseCompleted - Transaction: xyzflutter: 🟩💰 onDismissflutter: Page2 opened Code in PaywallFooterView():onPurchaseCompleted: (CustomerInfo customerInfo, StoreTransaction transaction) {debugPrint('🟩💰 onPurchaseCompleted msg);Navigator.of(context).push(

I’m playing around with releasing my mobile app as a web app, as it’s on the same codebase. The only thing is missing is being able to offer purchases.I know the JS SDK is in Beta, and I guess if I was not a solo-dev, I’d use the stripe integration instead as it seems more mature and stable.Is anyone else here using it in production? How is it working out for you all?

I’m look at the targeting logic to choose a different offering to show a user based on either custom attributes or placements sent from the app.  I don’t see why you need placements, in terms of you could just create a custom attribute with a name like “paywall-opened-from” and have different values depending on where the user launched the paywall from e.g. “first-run”, “settings”, membership-page” etc. Why have this separate concept of a placement along side custom attributes, what are the benefits of using them vs. just creating an attribute to define that logic? Thanks.

Is the web sdk “@revenuecat/purchases-js” suitable for use on a node.js server or does it have browser specific dependencies? If it is not, is using an open-api client generator the preferred way to use the rest API?

Hi, My game is distributed via Steam on Windows Desktop Platform. I’ve already setup RevenueCat Store Page and Stripe as well. I need to use Stripe payments because my game is distributed only on Windows Plaftform. But in the Purchase script I see only Android/iOS and Amazon. But I don’t use none of these because my game is on Windows Desktop.So, How can I use RevenueCat with Stripe configuration in Purchase Script? Please help me!

According to Revenuecat documentation:“Subscriber attributes are only synced with RevenueCat servers on app launch, app backgrounded, and when purchases are made or restored.” However, we want to sync these attributes to RevenueCat servers without app being sent to background.As you can see from the attached pictures of code I tried, and debug logs, I could never force subscriber attributes to be synced to revenuecat servers without app being sent to background. They are also synced if there is a purchase, but after purchase event. However, we need to use them for before purchase event. Because they are missing with the initial purchase event webhook we are receiving from revenuecat.Any help would be greatly appreciated, thanks

Whenever a user logs out or updates an app their subscription seems to be lost. We are using React Native SDK. 

Hi, We are using Expo EAS to build our app and looking forward to integrate RevenueCat SDK to our project. In RevenueCat React Native SDK Docs, it is pointed out that we need to add payment/billing permissions for Android and IOS (Link). However, with Expo EAS in Managed, it is not possible to modify xcode and gradle projects. I have seen that some people used EAS successfully with RevenueCat, so can somebody please share how they did the “Android Billing Permission” and “IOS In-App Purchase Capability” configurations? Thanks a lot.

Hi,My app was rejected because the paywall didn’t load:- Device type: iPhone 13 mini and iPad Air (5th generation)- OS version: iOS 17.6.1 I’ve seen this image when the paywall is slow to load. I’ve never seen it not load. It could be because my initial data is slow to load, but it’s never not loaded before.thanks

I am working on preparing an Android app to properly support the `Transfer to new App User ID` behavior. Up until now, the project on RevenueCat was blocking transfers. The app offers access to content based on a subscription, and the users require an account to purchase any subscription. While reading the documentation, I noticed this section that mentions the following auto-transfer behavior:So I made the following changes - as instructed by the

How do I know the customer id (originalAppUserId) when a notification is sent to my server?When a user purchases a consumible item I can see the userId in the dashboard, but can’t see it in the callback to my server URL. I only get this information:['appAppleId', 'bundleId', 'bundleVersion', 'environment', 'signedTransactionInfo'] In the signedTransactionInfo I get this keys:[transactionId, originalTransactionId, bundleId, productId, purchaseDate, originalPurchaseDate, quantity, type, inAppOwnershipType, signedDate, environment, transactionReason, storefront, storefrontId, price, currency]None of them are related to the user, so how can I know what user made the purchases being notified to my server?Hopefully somebody can help me out with this.Thanks in advance :)

Hello. From what I can see in the Revenuecat dashboard and my mobile app the purchases of my consumible product (tokens for my app) are being done correctly but the “Apple Server Notification Forwarding URL” is not being triggered.I followed the instructions here:https://www.revenuecat.com/docs/platform-resources/server-notifications/apple-server-notificationsSo I entered the “Apple Server Notification URL” into the Apple appstore:And entered my server URL in the “Apple Server Notification Forwarding URL”:Bu

The 3 months ( $rc_three_month) package is not displaying correctly on Android when added as a package with the annual and monthly packages.These are the settings: This is how it displays on iOS: And this is how it displays on Android: You can see that on Android it's displaying 1 month for the 3 months plan (middle) and also throwing off the percentage saved calculations.Tested it with both Template 4 - Persian Content and Template 5 - Bengal Content and had the same issues. I am using purchases_fl

I want to switch to Android Billing Library 6. Currently I am using purchases_flutter: ^4.11.0. Everything is working fine as i want. But when i try to update it to purchases_flutter: ^6.0.0 then app got crashes at start. I don’t see any error or info in console. Help me

I am using  purchases_flutter: ^8.1.1 and purchases_ui_flutter: ^8.1.1 with the Template 4 - Persian Content for purchases_ui_flutter.I am testing on a real device.Flutter (Channel stable, 3.24.2, on macOS 13.6.4 22G513 darwin-x64, locale    en-GB)The Template 4 - Persian Content paywall used to pop up fine on my device and working well on my android device with the offers showing fine. However, for the first test purchase I clicked the restore button in the paywall to test it out (out of curiousity) without first subscribing and it showed a message in the debug console suggesting that the restore was somehow successful. After that, whenever i call: await RevenueCatUI.presentPaywall(); it shows the following error and: E/RevenueCatUI(23306): Paywall transitioned to error state: myAppPurchaseL

Hello,I am not able to build with the @revenuecat/purchases-capacitor module. Without this module, the build works. If anyone has any suggestions to help me, I would be very grateful, as I have been trying to resolve this for several days now...I have tried:deleting the node_modules folder, then deleting package-lock.json, then npm install, npx cap sync ios deleting the derived-data folder in XCode and using “clean build folder” (many times) pod deintegrate, pod update, pod install from the /iOS/App folder pod repo update from the /iOS/App folder reverting to version 8.0.0 of @revenuecat/purchases-capacitor checking that there is no mention of swift_version in my podfile adding a single, empty Swift file to the project. going to Build Settings, looking for Library Search Paths, and adding $(SDKROOT)/usr/lib/swift as the first item on the list.I haven't tried deleting the entire iOS f

I use "react-native-purchases": "^7.26.2" for appstore in-app-purchase. when notication come to banckend, I record every transation log, my all transation on my backend db are in Sandbox environment. like this: {"event":{"event_timestamp_ms":1725398372013,"product_id":"ios_scitudy_gold_annually","period_type":"NORMAL","purchased_at_ms":1725398365000,"expiration_at_ms":1725401965000,"environment":"SANDBOX","entitlement_id":null,"entitlement_ids":["paid-translation","AI-calling"],"presented_offering_id":"ios_scitudy_gold_annually","transaction_id":"2000000704057882","original_transaction_id":"2000000703575553","is_family_share":false,"country_code":"VN","app_user_id":"$RCAnonymousID:8a36f2d9967e4105866b57d7cbd38759","aliases":["$RCAnonymousID:8a36f2d9967e4105866b57d7cbd38759"],"original_app_user_id":"$RCAnonymousID:8a36f2d9967e4105866b57d7cbd38759","currency":"VND","is_trial_conversion":false,"price":32.121,"price_in_purchased_currency":799000,"su

Added the revenuecat package to unity. No ‘purchases’ objects in scenes yet. Building for iOS and then building from XCode yields this error