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Hello! When I go to the charts, it shows me that "Invalid chart parameters." I contacted support a month ago, they said it was because I have a debt of $ 1800, I told them that I want to pay, they said that they would send me an invoice, but for more than a month, they either ignore or do not give an invoice. Revenuecat support is not the best, on the pro plan)

Hello,I am integrating RevenueCat with my iOS and Android mobile applications to process payments. On the back end, I use the information from the webhook to manage my sales. The offer_id value is needed for the mobile app, so I store it. However, in the Renewal webhook request that comes with a downgrade or upgrade, the offer_id remains the same, but only the product_id changes. Should I store the product_id along with the offer_id in my database? Do you have any other suggestions? Thank you in advance.

I’m using paywall builder for subscription page. But “Product Name”is not language sensitive. How can I solve this problem?

HI, suddennly it is not possible to fetch anymore google offers from revenue cat from my react-native app ( expo ) . It is working correctly for IOS.  I updated, -    "react-native-purchases": "^7.15.0",+    "react-native-purchases": "^7.28.1",Error is Error: There was a problem with the store. Can you please retur more meaningfull erros? It is impossible to debug what it is wrong with this api. Thanks.

I want to provide different Terms & Policy URLS for each localization.Is there a way to configure it?Thanks.

My problem is with iOSMy subscription is registered under the AppStoreConnect and says “Ready for Review”All my Agreements are signed and up to date.My Bundle ID is correctI was able to successfully import my products to RC.My Products,Offerings, Entitlements are created.My app is registered on RC. (appdd508ae716)I am using TestFlight.I am using Expo I can’t think of anything else, I don’t understand why I am still getting this error. I have not tested on Android yet.

Hi, I integrated Play store and amazon store in my app.. and now I am planning to publish my to App Gallery but Revenue cat is not supporting this store. I was wondering if it is possible to integrate stripe instead in the Android app. 

Hi team, found one problem. We received a message from our internal help center from a user, in the message found the user uses the latest app version, but in a revenucat panel `Last Seen App Version` is outdated(two version before our release). Looks like it wasn't updated on revenucat. How do you track that last version usage?

Hi,Is there any way to Instant entitlement revoke a user that opted out of FREE TRIAL auto renewal, instead of letting him finish all the free trial period ?Seems like most of users (especially on android), do it & when you use paid services in the backend, it’s really not a fun thing to deal with 😅 !!

I am experiencing an issue where the subscription prices are not showing on the published version of my app in the App Store. However, they do appear correctly in the test version. Here are the details:Problem: Subscription prices are not visible in the App Store version of the app. Test Version: Subscription prices are visible and working correctly in the test version. Screenshots: I have attached screenshots for your reference.Could you please assist me in resolving this issue? Thank you in advance for your help.  

I’ve connected the RevenueCat integration with Facebook Ads, but it looks like all the events are coming from App Events API and not Conversion API.I want to enable Meta’s attribution for iOS14+ for StartTrial events with AEM but it doesn’t look like I can be eligible with the events coming in from App Events API.

 ERROR  Error loading offerings: [Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). React Native + Expo - Testing Revenue Cat on iOS Having trouble getting offerings on my device, however I can get them  on my emulator, but they are in Sandbox mode and show the default of the image below. None of my products on App Store connect are priced at this value.Please help - thanks 

Hello! There is no Paid App Agreement in my AppStoreConnect account and this may be the reason for the empty product array in my app. But this option is not available in my country. Do you know any workaround for getting products without Paid Application Agreement?

Hi, I have an app where subscriptions are facilitated using RevenueCats SDK.  In the Play Store listing the app only targets a  limited number of countries, EU member states + Norway. The app was approved for production in July without any problems, subscriptions seems to work perfectly in the approved version. Now i tried create a new version, fixed a bug not related to subscriptions, but get rejected due to violation of the "Broken Functionality policy". After reading a blog in this community I realizes that the problem originates from the fact that the reviewers are not located in  one of the targeted countries, EU + Norway and therefore can not fetch relevant information about the subscription product during review. Is there anyone who has experienced this problem and have some advice how to solve it? Regards, Tomas  

Hello! Our app is being rejected because since we added RevenueCat we are violating the data practices of the Google Families Policy on our Kids App.The rejection explation below:Your app violates the Families Policy Requirements policy. We’ve identified that your app or an SDK in your app transmits identifier(s) that do not comply with our Families Policy. These identifiers may include, but are not limited to Android Advertising ID (AAID).For example, the destinations of Android Advertising ID transmission

My company has multiple app store connect account, can I use one single revenuecat account for managing apps from different app store connect account? 

We want to test the conversion of trials where the user’s entitlements are removed when they cancel the trial. 

Hello,I’m using the latest Revenue Cat SDK (8.4.0) and i’m trying to do the following use case in Sandbox :Subscribe to a monthly subscription Immediately refund it from Revenue Cat dashboard Open the app and see that the premium content is no longer available for the userI’m callingPurchases.sharedInstance.getCustomerInfoWith(fetchPolicy = CacheFetchPolicy.NOT_STALE_CACHED_OR_CURRENT) { customerInfo -> checkStatus(customerInfo) }And always get this Logs : Retrieving customer info with policy: NOT_STALE_CACHED_OR_CURRENTℹ️ Checking if cache is stale AppInBackground trueℹ️ Vending CustomerInfo from cache. Something weird here, is that AppInBackground is always returning TRUE. This means that the cache will not be stale before the 25 hours delay and never within the 5 minutes delays for

How to display paywall in flutter app?

Hi RevenueCat Community,I'm working on a mobile app written in Flutter and I'm looking to implement a referral program to assign an influencer identifier to app users. The goal is to track purchases made by users assigned to specific influencers, allowing us to share the profit with those influencers each month (ex. 25% of sale).Here's what I've planned so far:Assign an influencer identifier to the RevenueCat/app user using the method below: Purchases.setAttributes({ "custom_group_id" : "influencer_A_id" }); Manually generate a raport in RevenueCat at the end of each month with sum of purchases made by users attached to a given influencer.I would like to attach a given influencer ID to a user by allowing the user to redeem a promo code (that user received from influencer) in the app that unlocks extra content. This will help in assigning the user to the influencer effectively.However, I'm uncertain about th

How can I implement discount code in a way to let user enter a code in the app and it can be applied directly from the app for subscription and not led user to App Store to redeem it manually. I’m using react native and I managed to implement full subscription model but now I cannot create any kind of discount code that will work like this:  

How can I implement discount code in a way to let user enter a code in the app and it can be applied directly from the app for subscription and not led user to App Store to redeem it manually. I’m using react native and I managed to implement full subscription model but now I cannot create any kind of discount code that will work like this:  

Hi, I’m new to RC and this forum. I’ve searched but couldn’t find anything definitive on this topic but if there is, please let me know…Is there a way in StoreKit 2 (and in extension, in the RevenueCat SDK) to get an unique identifier for the current iCloud ID or user? I'm a bit worried about this part in the SDK docs:If you don't provide an App User ID when instantiating the Purchases SDK, RevenueCat will generate a new random App User ID for you and cache it on the device. In the event that the user deletes and reinstalls the app, a new random App User ID will be generated.I guess my question is: do I have to force the current user to sign in with their Apple ID if I want to prevent the quoted behavior?Edit: Or did I overthink everything again — maybe I should ignore the iCloud ID for my iOS/macOS-only app, and just rely on the RC-provided anonymous App User ID and the 

Hi,We are developing language app where user selects their native language. Can you add a parameter to specify language code when displaying the paywall e.g. ```RevenueCatUI.presentPaywallIfNeeded(            _defaultEntitlement,            displayCloseButton: true,            userLanguage: ‘en-GB’          );```that will try display the paywall in the specified language rather than using device settings(it will still be the fallback mechanism if userLanguage fails).Thanks!

I'm being told there should be a way to make a one-time payment to stat the membership. Then every five years there can be a required maintenance fee to continue the membership, is that doable? And would the play store and app store accept this in an app published there?