Hello RevenueCat Support,
I’m currently running an experiment where new users are enrolled into a test offering, which provides a specific offer (e.g., Offering B). However, I’ve encountered an issue with returning users who reinstall the app:
- When a user who previously used the app and uninstalled it re-downloads, they are treated as a new user and enrolled into the test offering as expected.
- Upon purchasing within this test offering, their purchase history associates with their old user ID, causing them to revert to the default offering rather than retaining the test offering they were enrolled in.
Could you advise on the best approach to avoid this issue so that users in this situation continue to receive the test offering (e.g., Offering B) even after restoring their previous purchases? I’d like to ensure experiment consistency and prevent unexpected default offering switches for returning users.
Thank you for your guidance!
