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I have tried both “getOfferings” and “getProducts([“<productId>”])”. All i get are the consumable items, i can’t get my auto renewable subscriptions in the application code, even though i can see them in the revenue cat dashboard.P.S: currently my app is only setup for ios, i am testing on iOS 17.5 simulator.

Hi,I am currently using RevenueCat to manage user subscriptions in my Flutter app.For now, I am using entitlements, but I want to improve this process because I have created a backend. Each user is connected to an account linked to this backend, and I want only the backend to handle users' subscription statuses.To achieve this, I want to use RevenueCat webhooks so that the backend is always aware of each user's subscription status. With this setup, my backend can control access and allow or deny certain actions accordingly. The information from webhooks will be very sensitive because it will determine each user's subscription status.My first question is: Is this the right approach to achieve this with RevenueCat?And my second question is: I want the webhook endpoint to be very secure for the reasons mentioned above, so I created an x-api-key value to use it. Is there a way to add this to the RevenueCat webhook? I saw there is an Authorization header, w

I have 4 apps in production from the same source of code. they are different only in JSON files used as sources.two of the apps fails with the same error (BOTH production!!! and sandbox)failing apps is for BY (Belarus) and RU (Russia) regionstwo others works fine:they are for KZ (Kazakhstan) and UK (the Ukraine) regions.Is it some kind of sanctions from Revenue cat? this is so critical because people loosing money and customersUnhandled error happened: Error Domain=RevenueCat.ErrorCode Code=2 "There was a problem with the App Store." UserInfo={NSLocalizedDescription=There was a problem with the App Store., NSUnderlyingError=0x301b43060 {Error Domain=StoreKit.StoreKitError Code=2 "Не удается выполнить запрос"}, readable_error_code=STORE_PROBLEM, source_file=RevenueCat/StoreKitError+Extensions.swift:43, source_function=asPurchasesError}but the most crazies moment here is that the same builds works fine o

Hi,I have configured revenuecat in react native. I am able to call getCustomerInfo. But when I call const offerings = await Purchases.getOfferings(); it returns nothing. No error or no response at all.I have created products and offerings as well.Can someone help. thank you :)const offerings = await Purchases.getOfferings();

I followed the official tutorial for my app, however its been more than 36 hours and I can’t get past the Credentials need attention Permissions to call subscriptions API (working) Could not validate inappproducts API permissions (Not working) Could not validate monetization API permissions (Not working) I am not sure where do I check and what should I do next. ? Where can I follow up on this. ?

Hello RevenueCat Team,What is the minimum required version of the RevenueCat SDK that supports SHA-256 for receipt validation? Specifically, is version 4.40.1 compatible? Thank you!

Hello, I am encountering an issue while setting up RevenueCat for my Expo app. I am stuck at step 5 of the process, which is “Make a Test Purchase.” I am using a physical iPhone 12 running iOS 18 for the test and have followed the documentation to test with a sandbox account. However, despite my efforts, the Apple ID for the sandbox account never appears in the relevant section. I’ve carefully followed all the steps in the documentation but still can’t make any progress. I’m feeling a bit lost at this point and unsure of what to try next. Could you please provide any advice or solutions to help me resolve this issue? Looking forward to your helpful response,Thank you in advance for your assistance!

I do use Expo but when I try to initialize revenue cat SDK, I got ‘LOG {"error": [TypeError: Cannot read property 'setupPurchases' of null]}’ error.my code just like that; await Purchases.configure({ apiKey: 'x' })I’m  using andorid, in real device and emulator. 

 Hi, When I’m trying to build the project I’m getting this error, Tried to see if I can change it to @import to #import, but these are written in swift, so it won’t work, Almost tried every possible solution available on internet to solve this but no luck, Please help me with this.

Taken from this SO postFrom the docsIn certain cases, iOS may prewarm your app - this essentially means your app will be launched silently in the background to improve app launch times for your users.If you are not using RevenueCat's anonymous IDs as described above, and are instead providing your own app user ID on configuration, do not call configure in

Hi everyone!I’ve got a question about server notifications and user IDs. On the iOS client, the user is logged in, and I can see the userId in the RevenueCat dashboard. But when my server receives a server notification (forwarded from revenuecat), the userId isn’t included.From the docs, it seems like this should show up in the appAccountToken field, but that field is missing in the payload. My userIds are Firebase user IDs (not UUIDs), so I’m wondering if that could be the issue?If that’s the case, is there a way to handle this through the Purchases client? I imagine using Firebase user IDs is pretty common, so it’d be awesome if there’s a solution for this!Thanks in advance for any help or advice!

Our testflight apps and local dev app works just fine. The android version of the app works without any issues.  Apple approved the app but not the subscriptions yet and now our app bricks on production but works just fine on test flight. The app gets stuck at a white screen on load. What more information could I provide to help with troubleshooting?It appears the app bricks when Purchase.setup() fails, but I don’t know the exact reason for the error when I cannot get it to reproduce locally.

Hi everyone, I’m trying to set up my app in RevenueCat and encountering an issue when adding the App Store Connect API Key. Whenever I enter the required details (Key ID, Issuer ID, and upload the p8 file), I click “Set,” but nothing happens—the fields just reset without any error message or confirmation. Similarly, when I try to upload the p8 file, it doesn’t populate or seem to register. I’ve double-checked that I’m using the correct key from App Store Connect and ensuring all fields are entered accurately. However, it seems like the data isn’t saving or uploading. Is this a known bug, or could I be missing something in the setup process? Thanks in advance for any help!

I have created a Paywall using the template editor, but when I have it display the introductory offer, it says it is “14 days” even though my actual introductory offer at the App Store is six months.It is displaying the monthly subscription price correctly ($4.99), so RevenueCat seems to be communicating with the app store, but it’s getting the introductory offer details wrong. I could just hard code the value, but there appears to be a deeper issue here. Can someone please advise? Screenshot of the template editor below showing the display of the incorrect value.   

Hi everyone!I’m planning to change my Google Play developer account from an individual to an organization account, which will require transferring my apps to the new account. I currently use RevenueCat to manage the subscriptions for my apps.My question is: what precautions should I take during this process to ensure RevenueCat continues to function correctly after the transfer?Here are some specific concerns:Do I need to reconfigure anything in the RevenueCat dashboard after the transfer? Will the product IDs (SKU) in RevenueCat continue to work as expected, or is there something I need to adjust? Are there any impacts on Webhooks or the API integration? Are there any best practices to follow to avoid interruptions in subscriptions or billing data?Thanks in advance for your help!

Hi. I use FlutterFlow for developing the app. I have a custom paywall. As I understand, prices get from Apple/Google Store. Why some prices has icons, but some texts, especially on local language? Is this managed by stores or by RC? USDUAHFF says its not on their side.Thanks!

Even though I configure everything correctly, everything as it should, the save changes button is not enabled. This only happens when I try to add an app to the app store, because it works normally in the play store. What happened? How to solve it?  

I’m new to RevenueCat and am looking into how I can migrate my existing app’s non-consumable in-app purchases to RevenueCat.I know this type of question has been asked several times, but none of the answers really answered my questionSo far, I’ve looked at using syncPurchases() but as stated in the documentation:Google Play Store does not provide an option to mark IAPs as consumable or non-consumable. RevenueCat's SDK will consume all Android IAPs upon purchase.To replicate the behavior of a non-consumable IAP for Android users, you must ensure your user will not offered the IAP after the initial purchase. Failure to do so will enable the user to re-purchase the IAP. ...and sure enough, in initial testing, as soon as I call syncPurchases() all of the user’s in-app products a

Hi,as I need the package name / state in my own backend for some calculations I’m using webhooks.For now I’ve just used the entitlement ids property, and the first value of that array. While doing some testing I granted a new entitlement to the user and now he has two. Which does not work with my solution. I wanted to change his entitlement not add another one.And now I’m concerned that this might not be the best way to solve this. What if (for some reason) there are two entitlement ids? So there are two questions:How do I change/overwrite the entitlement of a customer?  What is the best practice to reliably check the users entitlement in the own database?Thanks in advance! 

Hi I am seeing this message in my App Store Connect, The SHA-1 intermediate certificate used for signing App Store receipts expires on January 24, 2025. If your app performs on-device receipt validation, make sure it supports the SHA-256 algorithm; alternatively, use the AppTransaction and Transaction APIs to verify App Store transactions. Learn More I checked the docs but couldn't find anything regarding that.Is there something we should do?I am using Flutter in my client with version: 8.2.2.

I’m building frontend logic to either:Show eligible users an offer with a 3-day free trial (a promotional offer) Show ineligible users a paywall without the trial offer.I know that  checkTrialOrIntroDiscountEligibility exists for ios. But there isn’t a similar function for android devices. So I’m trying to build a workaround with allPurchasedProductIdentifiers in the CustomerInfo object.  My question:  I’m wondering if free trials and introductory offers are added to the allPurchasedProductIdentifiers array when the trial starts. If so, then I can simply check to see if the length of allPurchasedProductIdentifiers to determine which offer to display. If not, are free tria

We are currently utilizing the iOS subscription payment system, and we plan to attract new users by offering an initial free week followed by a three-month discounted rate. We would like to know if this promotional combination is supported？

Hi! Is it a error? i have put the app nam, but it appears that.

Hi,I am working on an app that doesn’t have user account management and is already integrated with RevenueCat for some existing features. We’re introducing a new feature where users can purchase digital stickers.There are thousands of sticker packs, and new ones are added regularly. Therefore, creating individual products for each sticker pack isn’t practical. Instead, we’ve categorized the stickers into pricing tiers: for example, product_sticker_tier_1 and product_sticker_tier_2, which are set up as consumables on Google Play and the App Store. Each sticker is associated with a unique ID, such as:sticker_a: associated with sticker_tier_1 sticker_b: associated with sticker_tier_1 sticker_c: associated with sticker_tier_2When a sticker is purchased, the app must send an API request to our backend to deliver the sticker to th

purchases_flutter: ^8.3.2purchases_ui_flutter: ^8.3.2 When I configure RevenueCat using PurchaseConfiguration(“key"), the application’s back button handling is overridden and stops working. When I press the device back button from navigation or even use the back gesture, I get the following log in the console. D/RevenueCatUI(21343): Paywalls: Close paywall initiated