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Question

Password Reuse Not Available

  • February 14, 2025
  • 2 replies
  • 1047 views

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In the Xcode Simulator, I enter my sandbox email and password and press ok. To be clear, I use the same email and password to log into iCloud for this sandbox account.

I get the following in the console. The Paywall is not dismissed and nothing else happens:

Purchase did not return a transaction: Error Domain=ASDErrorDomain Code=530 "(null)" UserInfo={NSUnderlyingError=0x600000cfe9a0 {Error Domain=AMSErrorDomain Code=100 "Authentication Failed The authentication failed." UserInfo={NSMultipleUnderlyingErrorsKey=(

    "Error Domain=AMSErrorDomain Code=2 \"Password reuse not available for account The account state does not support password reuse.\" UserInfo={NSDebugDescription=Password reuse not available for account The account state does not support password reuse., AMSDescription=Password reuse not available for account, AMSFailureReason=The account state does not support password reuse.}",

    "Error Domain=AMSErrorDomain Code=0 \"Authentication Failed Encountered an unrecognized authentication failure.\" UserInfo={NSDebugDescription=Authentication Failed Encountered an unrecognized authentication failure., AMSDescription=Authentication Failed, AMSFailureReason=Encountered an unrecognized authentication failure.}"

), AMSDescription=Authentication Failed, NSDebugDescription=Authentication Failed The authentication failed., AMSFailureReason=The authentication failed.}}, storefront-country-code=USA, client-environment-type=Sandbox}

DEBUG: ℹ️ Vending CustomerInfo from cache.

ERROR: 🍎‼️ Purchase was cancelled.

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2 replies

jeffrey_bunn
RevenueCat Staff
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  • RevenueCat Staff
  • February 18, 2025

Hi ​@gregory-edwards-09ada1. Other Apple users have encountered similar issues:

and one solution is to test purchases on a physical device instead of the Simulator. We generally recommend using a physical device as it more closely mimics the true purchase environment. If you want to continue using the Simulator, you may want to clean your project and/or try a new Sandbox account.


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Thank you