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Hello,I have a question regarding the V2 API.When I make a single API call(`/subscriptions`), the value of RevenueCat-Rate-Limit-Current-Usage in the response headers appears something weird. For instance, I receive values like 686 or 602 for a few calls, while RevenueCat-Rate-Limit-Current-Limit is set to 480.The Current-Usage value is higher than the Current-Limit, yet no rate limiting is applied.Could you explain the logic behind how these values are determined?Or is trial and error until the rate limit is triggered the best approach to understand this?

Currently have an iOS app with a subscription group, Basic & Plus. In Revenue Cat I have 2 entitlements containing the respective “product (subscription)” from the app store. Then in my offerings I have 1 group called default, which contains the packages tied to a single product. How can I make sure that my Plus plan is prioritized? I want to make it so that if a user has Basic and buys Plus auto cancel the basic and go to the Plus.

Hello, I have issue with i guess “Price String” from RevenueCat in my app(Android, iOS), this happens only once when app is intalled on a new device, when user tries to Subscribe the screen is getting grey, then user needs to restart the app and after the screen appears well. Why is that?

Hello,I’m currently developing a Flutter-based fitness app, and we’re integrating the payments feature using RevenueCat (not live in production yet). The app offers three types of subscriptions: 1 month, 6 months, and 12 months.Here’s the functionality I would like to implement: Monthly Subscriptions: If a user with a 1-month subscription burns a certain calorie threshold for the month (determined by my backend), they should receive a 50% discount on their next month’s subscription. And then if the user doesn’t burn enough calories on month 2, they get back to full price. Long-Term Subscriptions (6 or 12 months): My backend tracks whether the user burns enough calories each month. For each successful month, a value (e.g., 50% of that month’s fee) is added to a virtual piggy bank. At the end of their subscription, the total amount

Hi, PlatformException(2, There was a problem with the App Store., {code: 2, message: There was a problem with the App Store., readable_error_code: STORE_PROBLEM, userCancelled: false, underlyingErrorMessage: UNKNOWN_ERROR, readableErrorCode: STORE_PROBLEM}, null) I am getting such a problem, it is successful in developer mode, it works in the sandbox part, but when we download it from the store, it does not work. Is there a revenuecat engineer about the issueError Screeshot;but sandbox success developer mode;  

We see more and more users getting STORE_PROBLEM (code:2) errors thrown like this one:PlatformException(2, There was a problem with the App Store., {readable_error_code: STORE_PROBLEM, underlyingErrorMessage: An unknown error occurred, code: 2, message: There was a problem with the App Store., readableErrorCode: STORE_PROBLEM, userCancelled: false}, null)The strange thing is that this is happening on Production for real users and not sandbox. We are randomly able to reproduce the issue on iOS 17.2 but not on iOS 16.When the error occurs the purchase call is loading multiple seconds and NOT showing the native buy modal of apple. Instead after multiple seconds this error is thrown. This currently happen in around 25% of all purchase calls. We did not upgrade revenuecat (version 5.6.2 of purchases_flutter) We had this error in the past sometimes but on iOS 17 it is occurring a lot

I am trying to integrate revenue cat with one of my amazon Fire TV Sticks app. I have followed the steps described in the docs and created the product and sku’s required for it and configured the same on the revenue cat. But when I am trying to fetch subscription from the amazon app store I am getting below error.Content metadata not available for package name: app_package_nameAbstractCommandTask: On Exception!!!!: com.amazon.a.a.n.a.a.a: AUTH_TOKEN_VERIFICATION_FAILURE: null: null

Hi ​@joan-cardona,  ​@Haley Pace I am facing an issue with the configuration of appUserId and API key while using the RevenueCat SDK for subscriptions. Currently, I am configuring appUserId and API key multiple screens to ensure that the SDK receives the correct data at the time of subscribing.I have integrated Sentry logs for the purchases.getCustomerInfo() call and am logging this information within the onPurchaseStarted event on the RevenueCat paywall. From the logs, I can confirm that the originalAppUserId is being set correctly and as intended.However, on the webhook, the app_user_id appears as an anonymous user ID instead of the configured appUserId. This discrepancy is breaking our subscription flow, leading to a poor user experience and dissatisfaction among our users.Cou

I am planning influencer campaigns on would like to come back to them with credentials so they can login & use the app for free Currently there is either no login, either login with email. How can I “whitelist” their email address so they can skip paywall upon onboarding?

I've implemented a listener for subscription status changes in my Flutter app like this: void listenToCustomerInfoUpdates(Function(CustomerInfo) listener) { Purchases.addCustomerInfoUpdateListener((customerInfo) { // Called whenever subscription status changes listener(customerInfo); });}I want to confirm: If a user cancels their subscription through the system subscription settings (App Store), will this listener automatically detect the change?My implementation:I've set up the listener in my service layerUsing it with BLoC pattern to update UI stateThe listener is registered when the app initializesIs this the correct approach for handling real-time subscription status updates? Will it catch all subscription state changes including c

Hi, I’m developing iOS 18+ app with RevenueCat 5.12.1.I found SubscriptionStoreView is almost perfect for me to make a paywall.My earlier code without SubscriptionStoreView used a custom purchase button like this. var buttonToPurchase: some View { let packages = offering?.availablePackages ?? [] let package = packages.first ?? nil Button { guard let currentPackage = package else { return } Purchases.shared.purchase(package: currentPackage) { (transaction, info, error, userCancelled) in if info?.entitlements[Constants.entitlementID]?.isActive == true { navigationViewModel.path.removeAll() } else if let error = error { self.error = error as NSError self.displayError = true } }

This is P0 issue  ， My users have started to push me hard, and it's almost the weekend.  in china guangdong 

This page implies that win back offers are supported:Through Your App From a StoreKit Message Requires iOS SDK version 5.6.0+  However, I notice that the SDK is currently at version 5.14. I couldn’t find a roadmap for the SDK.What is the ETA for supporting win back offers? Or am I missing something?

Hi everyone..I am successfully running React Naive on an İOS only React Native Expo project.Now payments are handled by Apple App Store.I want to port this Expo project to web but then how will I handle payments for Non-Apple users?Do I need to open a stripe account and handle payments that way?If I do that, will the subscription and purchases be recognized by Revenue Cat once the client gets an iOS device?Thanks..

I received this email from Google Play titled Introducing a new way to re-engage your users [Opt-out link below] ..Do we know how this affects purchases via revenue cat?  

 I’ve seen the below answer given by Antonio 8 months ago. The beta access link is dead now.There’s no information about whether Apple and Google billing is supported in v2.Is it supported? If not is there a way to get access to that?And please add this to the documentation 🙏> This endpoint is publicly available only for RC Billing subscriptions, as stated in the docs. We  also offer support for Apple, Google, and Stripe, but it’s currently in Beta. If you’d like to join the beta, you can 

Hello allI've just got a message from a user saying that the price of their weekly subscription was $60. I thought it was a mistake on my end, but it turns out that in some countries like Taiwan and Mexico, Apple doesn't show a specific currency symbol, but uses the generic $. In that user case, it should be NT$60 = $1.85 (USD).I already submitted a ticket to Apple, but I don't have high expectations that they'll do anything. I'm wondering if RevenueCat could add a new variable to the paywall, like {currency_code}, to make it clear that the price is in the local currency. Does anyone have any other ideas on how to work around this problem?

I have a question regarding Testflight and beta testing. Previously, before submitting it to Testflight I could successfully subscribe and cancel subscriptions with the sandbox account that I created on App Store Connect. However now when I am testing with a real Apple account I manage to subscribe to a subscription, but I cannot cancel that subscription in the App Store settings by using the managementURL from RevenueCat. On the “Confirm Cancellation” screen when pressing confirm I get the following message: “Your request is temporarily unable to be processed, please try again later”. Have some of you experienced the same thing with beta testing on Testflight?  

We recently changed our auth provider and our users now have different IDs. Is it okay to call `login()` again with another user id and call `syncPurchases()` afterwards, grant the user acces to his purchses again? Or should I set an alias? Kind regards,Marius

I’m using RevenueCat and logging into RevenueCat on each device with their Firebase Auth UID. The subscriptions work, and it transfers premium features without having to restore purchases. When I use the Customer Center though, it says I don’t have any subscriptions, restoring does nothing, and refunds/changing plans don’t work.

Hi, I have a very similar issue to  However, my issue is with Stripe, not Apple, so I created a new post. This user https://app.revenuecat.com/activity/4f1862c1/event/3f78f0bd-5bed-4de8-8772-8e4be182707d had a billing issue and cancellation on 2/1. While on Stripe, they had several more events and no cancellation event.payment failed on 2/1. This matches with revcat payment failed again on 2/8. Not found in revcat payment succeeded on 2/12. Not found in revcatNo cancellation

Hello together,What would be your recommendation on managing the following product setup: Many non-consumable products (e.g. books) of thee price classes: low, medium, high?1) Enter each book with price in Google/ Apple and create package in RC from each of the entries?2) Enter each price class in Google / Apple and linkt that to a book specific package in RC?3) Enter each price class in Google / Apple and link that to a book specific offering in RC?4) Other?Is RC actually fit for this purpose? Alternatives?Kind regardsBP 

Hi, I’m implementing one-time purchases using RevenueCat.I’ve set up a webhook to receive data when a user successfully completes a purchase. However, for security reasons, I don’t fully trust the data received via the webhook and want to verify the purchase using RevenueCat's REST API (v2).I’ve gone through the documentation but couldn’t find a clear endpoint to validate one-time purchases. Could you help me with the following questions?Which endpoint should I use to validate a one-time purchase? What parameters should I include in the request? For example, should I use id, transaction_id, or app_user_id from the webhook data? Can the /v2/projects/{project_id}/purchases/{purchase_id} endpoint be used for this purpose? If so, what value should be passed as {purchase_id}?

Dear community,  I'm currently trying to get my app in the app store, but it has been rejected twice for the following reason: We found that your in-app purchase products exhibited one or more bugs which create a poor user experience. Specifically, When attempting to purchaise the subscription, the app loaded indefinitly. Please review the details and resources below and complete the next steps. Review device details: - Device type: iPad Air (5th generation)- OS version: iOS 18.1 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate again

Hi, I am trying to connect revenuecat with Android app but waiting for credential approval more than 10 days. Should I do anything else than waiting? It says the approval comes usually in 36 hours. Thanks! https://www.revenuecat.com/docs/service-credentials/creating-play-service-credentials