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Hi there,is there a way to check if a user has currently subscribed to a specific package? The use case is that I want to have a monthly and a yearly subscription for pro access. If a user has subscribed to one of both, I want to mark it accordingly in the UI and disable the buy button.I can’t just check if the pro-access-entitlement is active because both the monthly and the annual subscription refer to the same entitlement. Any ideas?Best, Tobias

Hi there, I have a “Lifetime Pro” inapp product. After I refunded this through Google Play it is still fetched as a bought product by Revenuecat. How can I securely verify that my non-subscription product is not refunded?This function is essential for me as it would be too easy for users just to buy the lifetime product, directly refund it and enjoy the lifetime pro for free. Appreciate any help.

My ionic cordova project can no longer run on IoS since last Thursday and I have no idea why this is happening.When testing the Xcode, the code no longer processes the PurchasesCoreSwift-Info.plist, with results that the entire Purchase folder remains empty and it fails as it can not import from the Purchases.h file. We have a podfile that installs the PurchasesHybridCommon as usual (it might have something to do with that, as we were upgrading the Cocoapods when the error occured, unfortunatelly setting it back to previous versions hasn’t solved the issue.) Is there anyone else who experiences this problem? Or can offer advice where to look?

Hello , Once the revenue cat implementation is Done ,I went through the purchase => once i click and purchase any package its throughing me the following error Please do help..unity version = 2020.3.35f1revenue cat version = 4.0.0-rc.1unity IAP version = 4.1.5gradle version  = 6.1.1/Unity: NullReferenceException: Object reference not set to an instance of an object       at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.OnPurchaseOk (UnityEngine.Purchasing.Models.GooglePurchase googlePurchase) [0x00000] in <3eb221e23cc14c1eb9a89aaea1015de1>:0        at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.ApplyOnPurchases (System.Collections.Generic.IEnumerable`1[t] purchases, System.Action`1[t] action) [0x00027] in <3eb221e23cc14c1eb9a89aaea1015de1>:0        at UnityEngine.Purchasing.GooglePurchaseUpdatedListener.HandleResultOkCases (UnityEngine.Purchasing.Models.IGoogleBillingResult result, System.Collections.Generic.IEnumerable`1[t] purchases) [0x00008] in <3e

On occasion we get an error from the update subscriber attributes API. We are not sure what is causing the error since we are following the documentation. Here is the error response: {‘code’: 7259, ‘message’:‘Subscription not found for subscriber’}

ContextI’m building a referrals feature that gives users 30 days free access to our subscription. If they’re currently on a trial, it’ll extend it by 30 days. For example, if you have a 7 day trial, it’ll extend to 37 days. ProblemWhen I extend someone’s trial, I don’t see a Revenue cat event for that subscription update. Stripe sends a customer.subscription.updated event, so everything’s fine there.My hunch is Revenuecat doesn’t support this edge case, which would be very unfortunate :/ Any recommended solutions or workarounds? Seems like a core use case to update users when anything on the subscription changes.

We have a monthly subscription in Apple and Google which has 1 introductory offer (i.e. 1 week free trial). Is it possible to create a second introductory offer (e.g. 2 week free trial) on the same product? Ive noticed its possible the create the offer on app store connect but how does the app know which introductory offer to display to the user? We do not want to offer the 2 week free trial to everyone.

Before RC integration I’ve only had a non-consumable IAP for lifetime unlock, I’m adding subscriptions now with RC. Since subscriptions are new, is it OK to skip syncPurchases or is it needed in any way for migration of the non-consumable IAP?

My android app is already published in production track and I still cant manage to retrieve offerings. The ids on RevenueCat are identical to the ids in Play Store, they acre active and i’ve waited more than 36 hours. Here is the log:D/[Purchases] - DEBUG(14514): ℹ️ Vending Offerings from cacheD/[Purchases] - DEBUG(14514): ℹ️ Checking if cache is stale AppInBackground falseD/[Purchases] - DEBUG(14514): ℹ️ Offerings cache is stale, updating from network in foregroundD/[Purchases] - DEBUG(14514): 😻 Offerings updated from network.D/[Purchases] - DEBUG(14514): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab/offeringsD/[Purchases] - DEBUG(14514): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A2ac7bf44a8bd48f192ec7584b895dcab/offerings 200D/[Purchases] - DEBUG(14514): ℹ️ Requesting products from the store with identifiers: prazosprocessuais-planobasico-teste1, teste_10_coinsD/[Purchases] - DEBUG(14514): ℹ️ Products requ

Currently in CustomerInfo, there are properties like originalPurchaseDate and originalApplicationVersion for grandfathering users but I found originalTransactionID missing. originalTransactionID was useful to identify Spam users with shared Apple ID accounts. Is it possible for RevenueCat to expose this property so that we don’t need to add a duplicate logic to decode the App Store receipt?Thanks.

 How to solve this "Your first subscription must be submitted with a new app version", Submit for review always disable , and already submitted and published my app, the subscription plans is not fatch for the users because it's rejected it. now I cannot submit it with the app. When i search they asked to add the subscription on an In App Purchases section which it's not there any more, It was only at the first time, now not.    

If I check the docs (https://docs.revenuecat.com/docs/mixpanel) for the mixpanel integration, I see that for cancellations you differentiate between “Trial Cancelled” and “Cancellation”. However, on the uncancellation side there is only one event with the description “When a user re-enables the auto-renew status for a subscription.”Are uncancellations of trials not tracked or are they covered by this event?

I am testing out the sample app “Purchase_tester” and getting an error in the following part of the code highlight in orange.  class _PurchaseButton extends StatelessWidget {final Package package;const _PurchaseButton({Key? key, required this.package}) : super(key: key); @overrideWidget build(BuildContext context) => ElevatedButton(onPressed: () async {try {final purchaserInfo = await Purchases.purchasePackage(package);} on PlatformException catch (e) {final errorCode = PurchasesErrorHelper.getErrorCode(e);if (errorCode == PurchasesErrorCode.purchaseCancelledError) {print('User cancelled');} else if (errorCode ==PurchasesErrorCode.purchaseNotAllowedError) {print('User not allow to purchase');} else if (errorCode == PurchasesErrorCode.paymentPendingError) {print('Payment is pending');}}return const InitialScreen();},child: Text('Buy - (${package.product.priceString})'),);} The error says; The return type 'InitialScreen' isn't a 'Future<void>', as required by the closure's conte

In the past 3 days we have updated for apple review but they keep rejecting them. purchasePackage throw "There was a problem with the App Store", i tried to ingore this message. purchasePackage return Succeed but entitlement is empty The subscription was successful without going through the payment process. but  my app don't get any exception 

When does a payment (subscription) made on google play appear on the Revenuecat screen?

I was recently troubleshooting a customer-reported issue related to a SUBSCRIBER_ALIAS event and I ran across this post stating that the SUBSCRIBER_ALIAS event had been deprecated and has not been sent “for awhile now.”However, that reply was dated 25 February 2022, and the SUBSCRIBER_ALIAS event I was troubleshooting was received much more recently, on 2 June 2022. So apparently SUBSCRIBER_ALIAS events *are* still being sent?I’m currently trying to update our handling of SUBSCRIBER_ALIAS events to account for a change to “original_app_user_id” in the same event -- something we had not accounted for (and the root cause of this customer reported issue.)But the aforementioned post, and the Webhooks documentation which now lists SUBSCRIBER_ALIAS as deprecated has me wondering if I should be handling an entirely different event?Is there any documentation that explains how the account-sharing functionality that was enabled by the SUBSCRIBER_ALIAS event is being replaced, now that the event

I mean the case when the one user (team owner) is paying money for a few other (members), in other words, in other words, all team members shared one common (group) subscription, and only the owner pays for it.  I'm new with the RevenueCat and didn't find this feature in the Doc, so decided to ask for being totally sure. 

Context: i have an app live on google play.  everything works fine  i add a suffix to package name to create another flavor of the app  i publish this new app to closed testing and add a list of testers  i create new app on Revenue cat (same package name as my new flavor)  i add the same Service Account credentials JSON for new app as the one for existing live app where everything works fine  i added 2 products in revenueCat for this new app. the Identifier for each product is matching the Product ID on google play for that new app subscriptions. Each product has the same entitlement as existing app products. all are sharing the same entitlement.  I am checking the Debug info for this new app:  when i am checking the logs, i can see [ Products request finished for : {my products} Retrieved skuDetailsList: SkuDetails: {"productId":… ] - here i have all the products, but then i can see the next row of logs :  Requesting products from the store with identifiers: {my products}, Products re

Hi, I am facing with this issue:Unable to load receipt, ensure you are logged in to a valid Apple account. The receipt is missing. I am able to get products and also able to able to see and buy them.  But after I click OK, I got the error message. I don’t know why this is happening. Apple Store rejected my binary couple of times.  With a physical device I can buy the product but with the simulator it works until the receipt error. Thank you.   

Hey all,I am a bit confused on how best to setup subscription groups on iOS and would love your help.On my app I’m adding 3 service levels (Silver, Gold, Platinum) with 4 durations each (Monthly, 3 Months, 6 Months, Annual). The 3 service levels are setup as entitlements on RevenueCat and they are set up as 3 separate subscription groups on App Store Connect.While testing, I realized that a user could be subscribed to all 3 simultaneously and upgrading/downgrading does not automatically work as I didn’t specify anywhere that one subscription is a down/upgrade of another. From my understanding on this and this post, Apple would automatically manage the up/down/cross grading with refunds and billing. My question is; to set everything up correctly, would I need to have 1 instead of the 3 subscription groups I currently have for each service level on App Store Connect and pile all the 12 products under 1 subscription group? Or did I start off correctly with 3 subscription groups and would

Hello, We are experiencing consistent crash after a test subscription purchase in our Android app.The purchase first seemed to be successful, but after a short time, the first crash occurs and the crash message appears every 30 to 50 seconds from the background.Also, re-launching the app also crashes after the purchase(the purchase might have triggered something). Here is the crash log:23:38:39.533 26296-26521/? E/AndroidRuntime: FATAL EXCEPTION: Thread-12    Process: com.company.app, PID: 26296    java.lang.NoSuchMethodError: No virtual method getSku()Ljava/lang/String; in class Lcom/android/billingclient/api/Purchase; or its super classes (declaration of 'com.android.billingclient.api.Purchase' appears in base.apk)        at com.revenuecat.purchases.google.PurchaseDetailsConversionsKt.toRevenueCatPurchaseDetails(purchaseDetailsConversions.kt:16)        at com.revenuecat.purchases.google.BillingWrapper.toMapOfGooglePurchaseWrapper(BillingWrapper.kt:401)        at com.revenuecat.purcha

None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).\nThis could be due to a timeout, or a problem in your configuration.

Hello Revenue Cat Community. I have an internal test track of a Google Play app, with a RevenueCat managed subscription (anonymous, no app login). I was under the impression that if a user bought a subscription on Device A , and then downloaded the app on Device B (and logs into his Google Play account on that device) - then the subscription should only work on one of the devices. Currently I am testing with 2 physical devices - and it doesn’t seem to matter which device I bought the subscription on, and which device I use to access the app: the subscription works on both of them.Is my assumption wrong then? Subscriptions will work on any device - so long as the user is logged into the correct Google Play account? (and does this logic hold for Apple?) Thanks.

 How to solve this missing lib on android?I have installed  cordova and capacitor plugins for ionic by following this guide :https://ionicframework.com/docs/native/purchases$ npm install cordova-plugin-purchases@2.3.0 $ npm install @awesome-cordova-plugins/purchases $ ionic cap sync package.json I have those : "@awesome-cordova-plugins/core": "5.43.0","@awesome-cordova-plugins/purchases": "^5.44.0","cordova-annotated-plugin-android": "^1.0.4","cordova-plugin-purchases": "^2.3.0",  

I am testing a scenario where the user bought a subscription with an iPhone and tries to manage his subscription using an Android device. RevenueCat’s SDK gives me this link to manage the subscriptions: purchaseInfo.managementURL = https://apps.apple.com/account/subscriptions.When my app lauches this URL, the user is sent to Apple’s Music website, which instructs the user to install Apple Music app.I installed Apple Music app as per Apple’s instructions, and tried to manage the Apple subscriptions from an Android device again. This time my app launches https://apps.apple.com/account/subscriptions and Apple’s Music Android app is opened, but it stays in a never ending loading animation, so I can’t access my subscriptions from this https://apps.apple.com/account/subscriptions URL.I also tried opening this same URL from a browser on a Windows PC, but the page also never ends loading, with the following message: