Dashboard & Tools

I made my paywall from a template and it worked normally in my expo dev build on my phone. I was tweaking it little by little and publishing changes while checking the disign updates on my phone. But after making the last edit i cant publish the paywall, It says Paywall valifation error but i bare changed anything big. i only changed some font, border sizings and maybe some colors. It doesnt even show where the errors are. Ichecked every component and everything is fine. I also tried duplicating the paywall and now it gives me an Internal server error. Has anyone ever encountered this?   

when i am adding a sale countdown timer then if i set the target date then i am getting error paywall validation failed. 

I’m creating a paywall using template and when trying to assign offering in the general settings of the paywall only (default and test_offer) are available. I’ve assigned a paywall before but now when trying to assign new one I can’t do it. I’ve connected products with google play subscriptions.And I’ve enabled APIs and Permissions.purchases_flutter: ^9.10.1  

 I’m using the “Badge” feature on packages, but it’s being cut-off as shown above. On the paywall editor it’s not showing this of course. I’m using React Native (only tested on iOS)

Is there a way to see the number of times a paywall was shown? Maybe I’m missing something, but I’m totally unable to find this in the dashboard or docs. It seems like a very basic, very important feature to offer.If not, I suppose the intent is to use our own analytics to track paywall shows. In that case, is there any way to determine WHICH paywall was actually shown when using PaywallView with Targeting and Experiments?In the app I’m working on now, we have some targeting rules that show a discount to certain active users who haven’t upgraded, and so we need to know from the RC side which paywall was selected since it is running that targeting.

We’re using Placements for multiple areas in our app, to call different offerings that accord with the placements.  And now we’re trying to run experiment for one of the placements, say “onboarding”. When setting the experiment up, I see “All other cases” section, which says :The selected offerings will be the ones delivered:For any placements other than the one(s) aboveFor any new placements added in the future when getting the 'current' offering without using placements Now I’m concerned if this experiment overrides the Targeting(Placements) I set up, other than onboarding.I want the experiment to only affect “onboarding” placements, not the other ones. But in the console it seems like I have to set variants to all other placements, too, and the experiment overrides all my placement settings. Could you please explain how this works? Will the experiment settings specific to one placement affect all other placements, too?

We’re building a paywall via RevenueCat paywall editor, but can’t find how to show different texts for Android and iOS.We explain to our users in the footer how to manage their subscriptions, but obviously users should see different guides depending on their OS. Is there a way to solve this problem? Thanks.

Hello, I’ve created new project, imported the products from the ios app store but not able to create the entitlement as its disabled. Can someone help  

I find https://app.revenuecat.com/activity page very helpful.Why 'activity' page is not available in dashboard menu? 

‘Filter’ is available in 'Customers' page but why there’s no ‘sort by’ or add/remove column function?

Im using the v2 Paywall. If I offer two packages, Annual and Monthly,the Annual plan includes a 7-day free trial while the Monthly plan does not.Because of that, I want the CTA button (purchase button) to say “Start FREE week” when the user chooses the Annual plan, and simply “Continue” when they choose the Monthly plan. How is this possible?

When editing a paywall package, if I set a custom color for the package border, say #e17728, and then scroll down to the badge fill background color and also set it to #e17728, the package border color is reverted to the original value, in this case, #cccccc.Steps to reproduce:Open V2 Editor  Select package Set a custom Border: Border color (i.e #cccccc → #e17728) Set a custom Badge Fill: Background color (i.e #cccccc → #e17728) (Step 3’s color is reverted to the default.)Steps 3 & 4 can be reversed with the result being the former color is always reverted to the default value.

I have a 3-day free trial configured in the App Store Connect, and the Paywall Builder automatically shows "free for 3 days" correctly when running the app. However, when I try to customize the template using variables, {{ product.price_per_period }} shows "1 week" instead of "3 days" (my trial period).The automatic "free for 3 days" text seems to override my custom template changes. Is there a way to:Disable the automatic trial text display? Use a variable that shows the trial period (3 days)? Fully customize the trial period display format and not letting RC override with the ‘free for 3 days’ text?Using iOS, React Native, and RevenueCatUI.Paywall.

Hi RevenueCat Support Team,I have several Android apps in my RevenueCat account. Since they are all Android apps and some of them start with the same letter, it’s difficult to differentiate them in the dashboard. The only way to know which app it is, is by hovering over it, which is very inconvenient.It would be very helpful to have a custom logo for each RevenueCat project, or to automatically pull the app icon from the Google Play Store as well. This doesn’t seem like it would be a big challenge, and I would really appreciate having this kind of personalization - or at least feature parity with iOS app projects, which already benefit from app icons! :DThank you for your assistance.

I created a paywall with a toggle. With the toggle is off, I have 2 offers:$rc_annual  $rc_monthlyWhen it’s on:annual_3d_free_trial $rc_monthlyannual_3d_free_trial is basically an annual offer, but I attached it an Apple Store offer identifier. My issue is that when I’m selecting $rc_annual, the Apple Store offer is applied to this subscription, while it is not linked to in the paywall configurator.Expected result: the offer identifier should be liked to the package I selected $rc_annual configuration annual_3d_free_trial configuration

revenuecat website productionI updated image on my paywall and saved it, but for some reason i can’t see it updated on production?Other changes I made alongside updating the image, such as updating texts, are being updated just fine.

Hi, my app keeps getting rejected from the iOS App Store due to issues with my subscriptions feature. They need the following things: an account that doesn’t have a subscription active an account that does have a subscription active an account with an expired subscription i can obviously create the first two accounts by just going in the app and either subscribing or not, but how in the world do I simply take a customer (by email) and set their subscription through the RC dashboard? Why is this not straightforward? If anyone knows, the help would be greatly appreciated. also, if there are any other cases that you’ve seen Apple reject surrounding paywall features, I’d love to hear them so I can plan ahead better as Apple seems to reject as soon as they find one problem rather than giving a report of all problems they found.

I would like to be able to test free trials using test store.I can’t see an option for that, is that planned?

I'm having the following problem in the sandbox.I configured 3 products one time.When purchasing the 3 products for the first time, the revenue cat executes the payment perfectly and the orders appear in the dashboard.But if I try to buy the same product again, from another supplier, the purchase is automatically validated, as if the sandbox were reusing the IDs of the old purchases in the new purchases; no new payment is made.Is this common behavior in the sandbox?What is the solution for this?

When I try to adjust my experiment enrolment percentage (to say 50%, or any other value down from 100%), on mobile (Safari or Chrome), it says “Failed to update price experiment”. Been happening for a few months.

Error: RevenueCat SDK cannot fetch products from StoreKit Configuration file, even though the file is properly configured and set in Xcode scheme. Current Setup- Platform: iOS (Flutter app)- RevenueCat SDK: `purchases_flutter: ^8.11.0`- API Key: Test Store API key (`test_###`)- StoreKit Configuration: `Products.storekit` file exists with products `premium_monthly_1` and `premium_yearly_1`- RevenueCat Configuration:- Offering: `default`- Products: `premium_monthly_1`, `premium_yearly_1`- Entitlement: `premium`- Package identifiers: `$rc_annual`, `$rc_monthly` Error MessageERROR: 🍎‼️ Error fetching offerings - The operation couldn't be completed. (RevenueCat.OfferingsManager.Error error 1.)There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).Debug logs show:DEBUG: ℹ️ No existing products cached, starting store products request for: ["premium

Hello,I’m experiencing an issue with one-time products from the Play Store. I created a one-time product and activated the purchase option in the Play Store, but RevenueCat is unable to fetch it. It worked previously, so I believe this is related to recent policy changes.Even when I create the product in RevenueCat using the exact same ID as in the Play Store, it shows a 'Not Found' error. Is there any way to resolve this? Does RevenueCat currently not support selling one-time products from the Play Store?

Hi i try to setup my paywall but i keep getting wrierd numbers and can’t figure out what is wrong with this paywall. -.-” I selected my offer when i started my paywall at the top rigth: I clicked on the button that i wanna give my premium subscription to and selected Package and my mothly packaged that i defined before.But for some reason the text says week and not my product name…The price is something completly different…And i wanna add a switch like i did to change from monthly to yearly products.But i dont know how to switch my products if monthly or yearly is selected.default offering configuration Could anybody pls provide some help?This is litterly the last thing i need to do before publishing and it is so frustrating.

I have 3 products for my app in app store. One should not be presented on change plan option in customer center. I select 2 in revenuecat but still see 3 in my app after click on change plan. It used to work couple of days before. 

I’m wondering if there’s a setting I can change somewhere. I have a day pass set up as a prepaid subscription for my Android users. It seems to be working fine in the actual app and not renewing, but the RevCat dashboard counts it as a renewing subscription until it expires. This means that my MRR is shown as my actual MRR + (each active daypass’ cost * 30). This is pretty annoying as I do like to use the dashboard but this makes my totals very inaccurate.