Tips & Discussion

Hi everyone,I’m looking to figure out a way to reset or extend a users free trial. At present, we have successfully set up an In-App Subscription on both iOS and Android with a one week free trial. We then hope to send the user a notification or email when their trial is almost over prompting them to refer a friend to the app, which they will be rewarded for by extending the trial for another week.The refer all mechanisms is fairly easy to do with deep links, the question is once we have detected that a user has successfully referred a friend, what is the best way to extend their trial? Additionally, I’m still trying to work out how this plays with Apple’s terms of service - it seems to be within the rules but any thoughts would be appreciated.Thanks everyone! 

When tracking webhook events and also using the API, there are data discrepancies how field values are presented or formatted. One such case is the Subscription#period_type. In a webhook event the value is uppercase but in the api it’s all lowercase. Another is the use of both millisecond timestamps and ISO 8601 datetime string. This makes for very awkward handling of RevenueCat’s data in our codebase. Granted, I realize this is not easy to reconcile in existing APIs but in the future I would hope the company can adopt standards for these fields that they stick to across their platform.  

Hey everyone, I’m curious what folks’ approach is regarding the Epic-vs-Apple decision? Is anyone making plans already to explore linking out of the app to a web paywall? Or are you going to wait and see how things turn out?At RevenueCat, we’re currently playing around with a few options to support potential use cases (of course, pending what exactly will and won’t be allowed), and I’d love to get a feeling for the level of interest in the topic.JensHead of Product @ RevenueCat 

We change our prices time to time on store and when  the prices increase and customer cancel and resubscribe, they usually email us through support.Is there a way we can modify the price on revenue-cat for specifically for disappointed customers. How can we compensate these customers with some kind of offering? 

Hey,I'm looking at my churn dashboard and I'm wondering wether our monthly churn and our annual renewal rates are good or bad compared to most consumer apps. I guess there is probably a pretty big variance depending on pricing and type of app, but it would still be nice to hear some data points from other consumer apps. When googling I find mostly data points from B2B SaaS which is a totally different animal.Can anyone share benchmark or a few links that explore this?  Cheers,Florian

Is there a way to display a specific product on the sales screen?The sales screen in my app is being controlled through my backend,with the way that the screen is built it’s important that i’ll have control over the specific In-App Purchase that’s being fetched.so if i can use the package identifier to fetch the product that would be great!unfortunately so far i haven't found this option or code in the docs...

Would love option to save a filter - e.g. longer free trial users, price tier 2. etc. We have multiple offerings, prices, and free trial tiers in App Store listings, and manually creating filters by selecting all the different offerings that fall into each category is a pain. 

I expected to logo to link to RC home page, just like docs.revenurcat.com,  instead it links to forum home page.

Congratulations to all you revenue cats! I’m looking forward to this new forum.  I especially appreciated the details about when to post versus when to contact support 1 on 1.