Solved

Is there way to alter/edit subscription price for customer?

  • 6 October 2021
  • 1 reply
  • 29 views

Badge +4

We change our prices time to time on store and when  the prices increase and customer cancel and resubscribe, they usually email us through support.

Is there a way we can modify the price on revenue-cat for specifically for disappointed customers. How can we compensate these customers with some kind of offering? 

icon

Best answer by cody 8 October 2021, 17:57

View original

1 reply

Userlevel 3
Badge +7

Hey @TroophyTech!

Unfortunately, prices can’t be edited from RevenueCat directly, they can only be edited through the App Store or Google Play.

If you wanted to provide certain customers with a separate offering, I’d recommend creating new products in each store, then creating a new Offering (also ensuring you add the products to the correct entitlement) in RevenueCat. If you’re using the `current` offering feature in our SDK, you can override the user’s current offering to give them access to this offering.

Reply