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Marcus FinleyNew Member

Ionic project issues wit RevenueCat

We added two subscriptions to Revenue dashboard, and that didn’t fetch the subscriptions on mobile side correctly.It seems have problem between Revenue and ionic project so what’s the best way to troubleshoot this problem?

MPCAJNew Member

iOS In-app purchase is working in TestFlight, not in App Store

So I have a version 1.0089 of our app. It worked perfectly in TestFlight, I send the app to review at Apple and it was accepted. The app of version 1.0089 can now be downloaded in the App Store, but the purchasing of a subscription is not working. Nothing really happens. No In-app UI is showing, even though it did so in TestFlight?What can I possibly be missing here?

AlexanderKNew Member

Unable to pass Mac app review: RCInvalidReceiptError("The receipt is not valid.")

I have an app that is available for macOS(native) and iOS. The app has non consumable IAP(lifetime) and subscriptions(monthly+annual). The reviewer is unable to complete the purchasing of subscription on Mac. Here is the message:We discovered one or more bugs in your app when reviewed on Mac running macOS 12.0.1A receipt error occurred when purchasing subscription, as well as attempt to restore a purchase.The purchase flow works well on my machine but the app is unable to pass review. It was rejected 3 times already. The error is RCInvalidReceiptError("The receipt is not valid.")Revenue SDK version: 3.12.8 BTW, the iOS version of the app passed the review without any problems.iOS and Mac versions share the same codebase. Yesterday I submitted Mac version with Adapty(service that is similar to RevenueCat). And voila: app is in ‘Pending developer release’ state. RevenueCat seems to be totally broken on Mac.

Yauheni YarotskiNew Member

AppStore rejection: The receipt is not valid

Hello RevenueCat Team,Almost each release we got reject when Apple review team try to make a purchase. I don't understand the reason, but looks like something wrong with receipt.I'm attached the rejection screen and the error desc, please, have a look.What do you think? They say:“We found that your in-app purchase products exhibited one or more bugs when reviewed on iPad running iOS 15.1 on Wi-Fi.Specifically, an error occurred after we purchased the subscription.Next StepsWhen validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead.” Thank you,Yauheni @ MoonX Team

enloloNew Member

Need to login Apple ID every time when purchase

Hi folks, I am testing the purchase function and running into a problem that, every time I called the purchase function it will ask me to login using my Apple ID. I tested on both physical device and stimulator. I’ve login both before I installed the app (i also tried uninstall and login again but no luck). Any advice? Thanks a lot.

Lyno AcademyNew Member

Logging in users after they have already got an anonymous account

Hi there,I have realised that due to a bug in my code, I have not been logging in all users.As we are in the internal testing phase, this is not such a big issue.However, once the app is released it might become a problem, as users who created accounts during internal testing need to use the same app accounts. These users have not been logged into RevenueCat but are just anonymous users.My question pertains to the RevenueCat representation of these users. Is it an issue that the user who has been an anonymous user during internal testing (no purchases taking place), be logged in in RevenueCat? Thank you, and sorry for the somewhat confusing question!

StephDedicated Member

Does RevenueCat support a way to gift a subscription to another user?

We’ve had requests from Android and iOS users on wanting to buy a subscription on behalf of another user (e.g., buy monthly or annual plan for their friend). Didn’t see any gifting option in RevenueCat’s documentation.We’re not familiar with the normal native implementations to support this either, so any documentation in general that you think is relevant can be helpful for our team!

Aimn BlbolNew Member

How do I get he product info from the productIdentifier

I am using RevenueCat for inline purchase and I would like to be able to show the data in the attached image. In particular, I need to show following subscription data:subscription name: Was able to get entitlementInfo.identifier but I need entitlementInfo.description. I could not get that.purchase value: Can't get that from entitlementInfo.subscription period: Can't get that from entitlement info.expirationDate: was able to get it from entitlementInfo.expirationDateIn the entitlementInfo there is a property called productIdentifier which can help me get some of the data I want. But I will need to map productIdentifier to the correct package. Does anyone knows how to do that?

skkimNew Member

[Android] The product is not available for purchase.

Please forgive my poor English.I am currently using react native,There is no purchase issue in the ios local test (Real device).Currently, it is not possible to proceed with the payment with the following error message on android (Real device).============================================================DEBUG: ℹ️ Vending Offerings from cacheDEBUG: ℹ️ Checking if cache is stale AppInBackground falseDEBUG: ℹ️ Offerings cache is stale, updating from network in foregroundDEBUG: 😻 Offerings updated from network.DEBUG: 💰 Purchase started - product: com.revenuecat.purchases.models.ProductDetails@8d0ec795 - offering: standardDEBUG: 💰 Purchasing product: beans_12DEBUG: ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3A0e02ff09c4ad4e249624e9c4056b9672/offeringsDEBUG: ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3A0e02ff09c4ad4e249624e9c4056b9672/offerings 304DEBUG: ℹ️ Requesting products from the store with identifiers: beans_12DEBUG: ℹ️ Products request

Caleb LazardNew Member

Susception works in Xcode but does not work in TestFlight

This have been extremely frustrating, and I am in dire need for help or assistance. I created a app and added the RevenueCat code information to my project, and followed all the examples exactly. I watch countless videos. I finally got it to work on the simulator IOS 14 like explained. it works perfect. I triple checked my information both on RevenueCat platform and in apple developer. after being uploaded to apple developer, and I downloaded it from TestFlight. I try to make a purchase, and nothing happen. it is as if the screen is frozen. please help me with this issue. Thanks!!!!

kremsHelper

Price different between Apple Connect and RevenueCat when fetching Offerings

Current situationMy app is currently on IOS and Android. The IAP work correctly. Im under Flutter.I used to purchase by requesting the product identifier (see below):await Purchases.purchaseProduct(<product identifier>, type: PurchaseType.inapp); Problem with new situation:Now, I have several offering with multiple packages in RevenueCat.So, I need to fetch the offering from RevenueCat when the app starts:Offerings offerings = await Purchases.getOfferings(); Look at the Response, there is an error on the price shown by RevenueCat: I end up with a different price sent by RevenueCat for the same product identifier : Price on Apple Connect: 2.99 EUR (Tier 3) Price on Smartphone in Production: 2.99 EUR Price on Response from RevenueCat SDK: 3.49 EUR (ERROR)The issue is only with IOS. I checked Apple Connect, the price is correct (see below) : I checked the purchase on Production smartphone, the price is correct (see below) : The error is only on RevenueCat when I fetch the offering.

Jerry SeigleNew Member

Question with sharing entitlements with signed in and anonymous users

Entitlement “pro” = will active app and allow users to access basic feature in the user interfaceEntitlement “cloud_store” = allow users to store data to our cloud server When users open our app (device A), there is no sign in form. The user can purchase a subscription which grants them the entitlement “pro”. As a result of no login process I know that the user will be an anonymous user. I also know that any other device (device B) can restore as long as they are on . I have 1 section (feature) in my app which allows users to store data to our server. For this I plan to require users to login to sync to our server. Once a user login they can purchase a different entitlement “cloud_store” My question: will I be able to allow 1 users with multiple devices, (device A: logged in) (device B: not logged in) to share entitlement “pro” and (device A) would only have access to entitlement “cloud_store” I guest I alike to keep an alliance with anonymous users and signed in users. And If signed

Aleksandar DraskovicNew Member

original_transaction_id is empty

Hey guys,We are having difficulties with transaction_id and original_transaction_id fields which can be accessed from the SDK. Sometimes both of these fields have values and sometimes original_transaction_id is simply empty. When we take a look at the events which are being send via web hooks, we can actually see that original_transaction_id is not empty.Can you please tell us why is this happening?Also, I would like to know if there is a rule which is dictating the behavior where original_transaction_id would be empty after successful purchase?Kind regards,Aleksandar

MikeNew Member

Can I force sync between PaymentQueue and RevenueCat for consumable in app purchases in React Native?

Hello, I have a React Native iOS project where I am incorporating RevenueCat Consumable in app purchases. We noticed that there is an edge case with the purchasePackage flow described in the documentation here: https://docs.revenuecat.com/docs/making-purchases try { console.log(`Making purchase`); await Purchases.purchasePackage(productPackage); console.log(`Purchase successful`); } catch (error) { if (error.userCancelled) { // do nothing } else { // do error logic } }If there is an internet disruption or the app crashes during the execution of that purchasePackage promise (after the payment is authorized in the payment sheet but before the promise resolves), the payment can get in a weird state where it seems to be recorded but not recognized by RevenueCat. We do not get a web hook until either the user tries to purchase the product again or the user successfully purch

Tim PaplerMember

How to handle UNKNOWN_BACKEND_ERROR - attribute_errors ?

Hello, I am getting following error when syncing purchases or getting subscriber info:Key Value attribute_errors ( { "key_name" = "$idfv"; message = "IDFV cannot be modified."; }, { "key_name" = "$appsflyerId"; message = "AppsFlyer ID cannot be modified."; } ) finishable 1 nserror-code 16 nserror-domain RCPurchasesErrorDomain NSLocalizedDescription There was an unknown backend error. NSUnderlyingError Error Domain=RCBackendErrorDomain Code=0 "" UserInfo={NSLocalizedDescription=} rc_successfullySynced 1 readable_error_code UNKNOWN_BACKEND_ERROR The documentation says I should report the error, so here I am :)Please advise Thanks

prgmHelper

Receipt files missing in simulator testing

Hi, I’m testing payments in my app. This has been working for several months as expected. Today however, when testing subscriptions in the iOS simulator I receive an error on `.purchasePackage` and `.restoreTransactions` saying this: `[Error: The receipt is missing.]` I’ve correctly included my StoreKit configuration in my build, and this was always previously working as expected. I recently upgraded to the new mac, and therefore the latest macOS. Here is what i’m passing into `.purchasePackage`:{"identifier": "$rc_monthly", "offeringIdentifier": "Full Access", "packageType": "MONTHLY", "product": {"currency_code": "USD", "description": "", "discounts": [], "identifier": "1MONTH", "introPrice": {"cycles": 1, "period": "P2W", "periodNumberOfUnits": 2, "periodUnit": "WEEK", "price": 0, "priceString": "$0.00"}, "intro_price": 0, "intro_price_cycles": 1, "intro_price_period": "P2W", "intro_price_period_number_of_units": 2, "intro_price_period_unit": "WEEK", "intro_price_string": "$0.00",

jmifHelper

How to tell if user is unsubscribed but subscription has not expired

We have a single entitlement in our project that can be backed by a few different subscriptions (iOS / Android / Web). Cancellation flow works and I can see the hooks being delivered to RevenueCat but I’d like to be able to differentiate between states of “unsubscribed but subscription has not expired” (ie good until end of month) and “unsubscribed” (ie no entitlement). Is there a way to do this? Thanks!

Adriana PeleNew Member

Other ways to get the Google Product object after purchase?

Hi there!I am using this function to purchase products or subscriptions: purchaseProductWith(activity, skuDetails, onError, onSuccess) and I have the following use case: I am trying to purchase a subscription, then immediately after the payment is made, I lose my internet connection. In purchaseProductWith I receive onError → NetworkError, which is ok. Google also sends me an email with the receipt. Then once the internet connection is stable, I am not receiving the Product object from purchaseProductWith → onSuccess, in fact, this method is no longer triggered. If I try to buy again the same subscription it says that I am already subscribed, which is also correct, I already payed for the subscription. The problem is that since we don’t receive back the Product object from purchaseProductWith, we have nothing to send to our server, the server needs this object to validate it with google and to grant the user the necessary permissions to unlock features. We have a lot of clients who hav

ScottHelper

Subscription Upgrades not Working

I have a subscription group with 5 products (e.g. sub1,sub2,sub3,sub4,sub5). When purchasing the first subscription, say sub1, it shows immediately on the sandbox dashboard and the app recognizes the purchase. However, if I then go and purchase “sub2”, the app goes through the purchase process just fine and there are no errors. Yet the new subscription never shows in the sandbox dashboard and the app doesn’t recognize that the current subscription has moved from “sub1” to “sub2”. The debug log shows virtually the same for the successful “sub1” purchase as for “sub2”. Why is the process to upgrade a subscription going successfully through the process but not actually adding it in RevCat? Below is output for Sub1 which works and for Sub2 which works but does not show in RevCat nor when querying for the active subscription. SUB1:2022-03-07 21:23:44.700122-0800 AliasMobile[1990:740622] [Purchases] - DEBUG: 💰 Purchasing product from package - sub1 in Offering Standard2022-03-07 21:23:44.7

Silky AppsHelper

createAlias() API removed from RC SDK 5.0

On the Github page it seems the createAlias() function will be removed from RC SDK 5.0.Why? We use this function in our app to let users restore their purchase when switching phones or accounts. Without this function we would need to do this manually for every user via email customer support. Ofcourse this does not scale.Is there a alternative to createAlias() in the 5.0 SDK?

Greg IvesNew Member

Will calling the Flutter SDK's `setup` with a user ID alias it with the anonymous ID?

Currently, the paywall in our app is only shown to users who are logged in, so we do not need to deal with anonymous users. However, we are introducing Apple offer codes and we want to support the URLs with the offer code embedded. I am hoping this flow will work: User clicks on the URL with the Apple offer code embedded User redeems the code User downloads our app and registers with us, we create a user ID for them We call setup from the Flutter SDK with the user ID At this point, if we make a call to GET /subscribers/app_user_id with the new user ID, will it return the entitlement that was granted using the offer code? Will setup have aliased the anonymous ID with our new user ID? Thank you very much for your help!

imuosNew Member

How to prevent multiple purchases?

I am using revenuecat in my product.Currently, I already setup the “Offerings” as “Lifetime”.My expectation is that if I call method: Purchases.purchasePackage(package) multiple times, then there is only one time purchase.But, each time I call above method, I still can buy a new IAP.What should I do to prevent that ?Currently, I have to try to “restore purchase” and check, if restore failed => buy new purchase.

Peter RuleDedicated Member

Kotlin Making Purchases. DSK v4.6.1

Hello,My code below gets the following build errors.None of the following functions can be called with the arguments supplied.Cannot infer a type for this parameter. Please specify it explicitly.I am copying from the Android set up guide and can’t see what I am doing wrong. Any guidance would be greatly appreciated. fun attemptPurchase(inActivity: Activity, forPackage: Package) { Purchases.sharedInstance.purchasePackage(inActivity, forPackage, onError = { error, userCancelled -> println("Error ${error.localizedMessage}") }, onSuccess = { product, customerInfo -> } )}

PracticalEndeavorsMember

"Couldn't Load PurchaseTester" after update to 4.0.0 using SPM

Does anyone know how to clear these issues/errors from the swift package?The don’t appear to be obstructing anything, and only appeared when migrating to the 4.0 SPM, the project still build/runs (seemingly) without issue.

AP_IANew Member

Mac App only using Stripe: No offering

We are going to use RevenueCat to sale our macOS application using only Stripe.I followed your documentation to setup products, offering packages and entitlements.I also installed your SDK (version 3.3).I am however facing the following issue:ERROR: 🍎‼️ Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=23 "None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).I do not understand why I am getting this issue because this app will be sold outside the Mac App Store. So it raises several questions:I only selling a Mac App outside the MAS, using Stripe supported by RevenueCat and if yes can we use the SDK? If yes, what can be the source of the issue If no, what do you recommend to achieve what we want to do? Thanks for your help,

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