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Hi, I’m currently integrating RevenueCat into my Android app and encountered some unexpected behavior when handling subscription cancellations. After clicking “Unsubscribe” in the Play Store and then opening my app: • The activeEntitlement.unsubscribeDetectedAt property is returning null.• The activeEntitlement.willRenew property is returning true. I was expecting unsubscribeDetectedAt to indicate when the unsubscription was detected and willRenew to be false since the user unsubscribed. Could you help me understand how these properties are expected to behave in this scenario? Specifically: 1. When should I expect unsubscribeDetectedAt to be populated?2. Why does willRenew remain true even after the user unsubscribes?3. Is there a recommended way to detect unsubscriptions promptly? Any clarification would be greatly appreciated. Thank you!
I know there was a question related to this same issue but I do no see any resolution to it:User pauses subscription - we receive SUBSCRIPTION_PAUSE (OK) End of billing cycle subscription enters paused state on Google Play - we should receive EXPIRATION with reason SUBSCRIPTION_PAUSE as per docs https://www.revenuecat.com/docs/integrations/webhooks/event-types-and-fields#cancellation-and-expiration-reasons but NO event is ever received. (NOT OK) When pause period ends we receive RENEW event (OK)This has been tested on sandbox where the subcription renewals and pause time periods are considerably smaller (for pause we’ve tried 5 minutes, 10 minutes and 15 minutes but no EXPIRATION event)
I am using RevenueCat to manage my Google Play Subscription billing on my Android app. I am NOT using Amazon to make my purchases at all. However, when I start the app, I get logs that points to Amazon purchases:Rejecting re-init on previously-failed class java.lang.Class<com.revenuecat.purchases.amazon.listener.ProductDataResponseListener>: java.lang.NoClassDefFoundError: Failed resolution of: Lcom/amazon/device/iap/PurchasingListener; Caused by: java.lang.ClassNotFoundException: Didn't find class "com.amazon.device.iap.PurchasingListener" on path My confusion here is that I am not using any Amazon-related purchases. In my gradle file, I just have the purchases library and that’s it. When I set the store on RevenueCat configure, I set it to Google Play Store. implementation("com.revenuecat.purchases:purchases:7.0.0")
HiI’m using latest Revenucat iOS SDK v5.7.1 & presenting full PaywallViewController screen using below codelet controller = PaywallViewController(displayCloseButton: true)controller.delegate = selfcontroller.modalPresentationStyle = .fullScreenself.present(controller, animated: true, completion: nil)On implementing above code, Paywall screen shows NavigationBar with white background color, also it shows close (X) button in black color on top right corner on white background navigation bar.Question is1. How can I change white navigation bar color to clearColor &2. How can I change close(x) button color to white color ?
I have one subscription group with four subscriptions Premium YearlyPremium MonthlyBasic YearlyBasic Monthly First when i buy a subscription ( For example: Basic Monthly) then i upgrade to another subscription (Premium Monthly), the webhook sends the event for the product change and renewal. In the webhook, i hit the developer api v2 to check the active entitlements for the user and i get Basic Monthly and Premium Monthly both as active subscriptions. The api only returns one correct entitlement after some delay .The way we have the webhook setup is that we fetch the active entitlements from the revenue cat itself and we sync the data with our own database according to how the docs recommended it but this two entitlements keeps causing issues when we are trying to sync the data. This issue only happens on iOS. Is this a known bug with revenue cat or how can we solve this?
So, this is the workflow for me - on app start I initialise Purchase sdk with anonymous user:Purchases.configure(configuration);Upon successful login, I login - Purchases.logIn(credentials.user.sub);The question is (and I couldn't find it in the docs) - on app restart, will subsequentPurchases.configure(configuration);overwrite legit user back to anonymous ?User session is long lived, so there will be no login flow on app restart, and I'm wondering will .configure(configuration) respect existing user id (considering logout wasn't called)?
I am a little lost here and could use some pointers/help. I have a Flutter application which has Ads in it. I have no concept of a “user” in my app. I would like to add the ability to remove Ads. I created all the required store setup for both Google and Android. I’ve added a button in my app to purchase the product I setup (I have only the one product) to remove Ads. This all works as expected on both Android and iOS. I need to implement the “restore” capability in my app per the Apple App Store requirements. I have questions as I can’t seem to figure out exactly how to do this.Since I use anonymous accounts wouldn’t the user, upon removal of the app and reinstallation get a new anonymous ID? If so, how does the system know they already purchased my product? How is this done typically, should I show both a Purchase and a Restore option in the app? Seems like there should be a way to ‘detect’ that the user already made a purchase and if so provide the ‘restore’ option...and if
I would like to set a custom attribute with a string I get from UserDefaults().This will NOT set the custom attribute:let cam = UserDefaults.standard.string(forKey: "cam")!Purchases.shared.attribution.setAttributes(["cam": cam])This will set the custom attribute:Purchases.shared.attribution.setAttributes(["cam": "abc"])let cam = "abc"Purchases.shared.attribution.setAttributes(["cam": cam])let cam = UserDefaults.standard.string(forKey: "cam")!Purchases.shared.attribution.setAttributes(["cam": "abc"])Purchases.shared.attribution.setAttributes(["cam": cam])UserDefaults combined with setting the attribute through a variable will not work, except if the attribute is previously set using a literal string (last example).What do I miss here?Is it a bug?Is it Swift or RC related?
Hi,I’m currently trying to figure out how exactly I’m supposed to show promotional offers when using the pre-built paywall created in RevenueCat and displaying it in a iOS app.I can confirm that the promotional offer exists in the .storekit file.
Hello,I’m setting up a subscription with 7 days free trial & 1 year period on Android & iOS, using Flutter SDK. I want to show on the UI wether the subscription is:not subscribed in trial (& active) active cancelled (& active) expiredAll states work except cancelled (when the subscription is still active but won’t renew). Upon my app startup, I call this code: Purchases.invalidateCustomerInfoCache(); _customerInfo = await Purchases.getCustomerInfo(); Even though RC’s debug logs print “😻 CustomerInfo updated from network.”, I still get cached entitlements whose “willRenew” field is always true.I added an overflow menu action to execute this code whenever I want to see if calling it multiple times works (as I read here & there on the forum), it doesn’t.The only way to get an up to date information is to call Purchases.restorePurchases(), but this shall only be called upon user request.Is there a way to get up to date CustomerInfo upon app startup?
I downloaded the subscription key for an in-app purchase from Apple into a file named 'SubscriptionKey_5S5U32JN84.p8' However, when I try to upload this file I get this error: “Invalid file name, it should be SubscriptionKey_XXXXXXXXXX.p8. A file name with any other prefix could be a private key for a different Apple service. Please validate you are uploading a Subscription Key.“ I also tried renaming the file to ‘SubscriptionKey_XXXXXXXXXX.p8’ but got the same error. What am I missing?
Hello, my user flow is like this:- user purchases subscription (not logging in with Purchases.logIn() )→ Revenuecat generates an anonymous id → INITIAL_PURCHASE event is triggered- after purchase: the user logs in with Firebase auth (logging in with Purchases.logIn() after account creation) → No event triggerI’m grating users credits on INITIAL_PURCHASE. My issue is now that there is no event triggered when logging in with custom app user id. I don’t have any reference to between the anonymous id and custom user id. Is there any way to get aliases with the custom user id as a query from the backend, or am I missing something?
As part of this guide, when I try to upload the p8 file I see this error: "Invalid file name, it should be SubscriptionKey_XXXXXXXXXX.p8. A file name with any other prefix could be a private key for a different Apple service. Please validate you are uploading a Subscription Key." The file I downloaded from App Store Connect is called “AuthKey_XXXXXXX.p8”. Am I supposed to manually rename it or have I downloaded the wrong file?
So. My app is almost ready to be submitted. Everything is working as expected and I'm busy doing screenshots and stuff. But there is one question I can't find an answer to - how subscriptions are being tested when reviewed? From what I see testing from TestFlight is unreliable and is a weird mix of sandbox and prod - I never made it work (and documentation says it's completely fine as long as things work in sandbox, which they do perfectly).Now, I use auth0's passwordless authentication with one-time passwords, so I can't "prepare" a specifc user with valid subscriptions upfront for the reviewers, they will be using their temporary emails.Will they be able to test subscriptions? How that works? I also can just disable subscription checking via my backend, so it will work on reviewers side anyway, but wouldn't it be considered as a some sort of tampering with the reviewing process?
We have a Flutter web app (not mobile). Our payment provider is Stripe. Does the RevenueCat SDK support Flutter web?
Hi,I am developing an app for Android using Flutter and I am trying your awesome service!!All is working fine by now, but the refund operation. I explaining what I did till now:I have purchased successfully a non-cosumable (life time) with my testing account. This is working fine also when restarting the app without internet active also after hours, meaning the cache does the job.Then I refunded the account in Google Play console and waited till it was successfuly refunded.Starting the app the entitlement is still active. At start I check this using:PurchaserInfo purchaserInfo = await Purchases.getPurchaserInfo();purchaserInfo.entitlements.all['myLifeTimeEntitlement']?.isActive <== this is trueBasically I have the same issue described in this post:https://community.revenuecat.com/topic/show?tid=326&fid=7I read somewhere that the SDK cache is refreshed about every 5 minutes. Thinking about this, I found:await Purchases.invalidatePurchaserInfoCache();which is not recommended. Any
