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Jerry SeigleNew Member

Question with sharing entitlements with signed in and anonymous users

Entitlement “pro” = will active app and allow users to access basic feature in the user interfaceEntitlement “cloud_store” = allow users to store data to our cloud server When users open our app (device A), there is no sign in form. The user can purchase a subscription which grants them the entitlement “pro”. As a result of no login process I know that the user will be an anonymous user. I also know that any other device (device B) can restore as long as they are on . I have 1 section (feature) in my app which allows users to store data to our server. For this I plan to require users to login to sync to our server. Once a user login they can purchase a different entitlement “cloud_store” My question: will I be able to allow 1 users with multiple devices, (device A: logged in) (device B: not logged in) to share entitlement “pro” and (device A) would only have access to entitlement “cloud_store” I guest I alike to keep an alliance with anonymous users and signed in users. And If signed

Aleksandar DraskovicNew Member

original_transaction_id is empty

Hey guys,We are having difficulties with transaction_id and original_transaction_id fields which can be accessed from the SDK. Sometimes both of these fields have values and sometimes original_transaction_id is simply empty. When we take a look at the events which are being send via web hooks, we can actually see that original_transaction_id is not empty.Can you please tell us why is this happening?Also, I would like to know if there is a rule which is dictating the behavior where original_transaction_id would be empty after successful purchase?Kind regards,Aleksandar

MikeNew Member

Can I force sync between PaymentQueue and RevenueCat for consumable in app purchases in React Native?

Hello, I have a React Native iOS project where I am incorporating RevenueCat Consumable in app purchases. We noticed that there is an edge case with the purchasePackage flow described in the documentation here: https://docs.revenuecat.com/docs/making-purchases try { console.log(`Making purchase`); await Purchases.purchasePackage(productPackage); console.log(`Purchase successful`); } catch (error) { if (error.userCancelled) { // do nothing } else { // do error logic } }If there is an internet disruption or the app crashes during the execution of that purchasePackage promise (after the payment is authorized in the payment sheet but before the promise resolves), the payment can get in a weird state where it seems to be recorded but not recognized by RevenueCat. We do not get a web hook until either the user tries to purchase the product again or the user successfully purch

Tim PaplerMember

How to handle UNKNOWN_BACKEND_ERROR - attribute_errors ?

Hello, I am getting following error when syncing purchases or getting subscriber info:Key Value attribute_errors ( { "key_name" = "$idfv"; message = "IDFV cannot be modified."; }, { "key_name" = "$appsflyerId"; message = "AppsFlyer ID cannot be modified."; } ) finishable 1 nserror-code 16 nserror-domain RCPurchasesErrorDomain NSLocalizedDescription There was an unknown backend error. NSUnderlyingError Error Domain=RCBackendErrorDomain Code=0 "" UserInfo={NSLocalizedDescription=} rc_successfullySynced 1 readable_error_code UNKNOWN_BACKEND_ERROR The documentation says I should report the error, so here I am :)Please advise Thanks

jmifHelper

How to tell if user is unsubscribed but subscription has not expired

We have a single entitlement in our project that can be backed by a few different subscriptions (iOS / Android / Web). Cancellation flow works and I can see the hooks being delivered to RevenueCat but I’d like to be able to differentiate between states of “unsubscribed but subscription has not expired” (ie good until end of month) and “unsubscribed” (ie no entitlement). Is there a way to do this? Thanks!

Adriana PeleNew Member

Other ways to get the Google Product object after purchase?

Hi there!I am using this function to purchase products or subscriptions: purchaseProductWith(activity, skuDetails, onError, onSuccess) and I have the following use case: I am trying to purchase a subscription, then immediately after the payment is made, I lose my internet connection. In purchaseProductWith I receive onError → NetworkError, which is ok. Google also sends me an email with the receipt. Then once the internet connection is stable, I am not receiving the Product object from purchaseProductWith → onSuccess, in fact, this method is no longer triggered. If I try to buy again the same subscription it says that I am already subscribed, which is also correct, I already payed for the subscription. The problem is that since we don’t receive back the Product object from purchaseProductWith, we have nothing to send to our server, the server needs this object to validate it with google and to grant the user the necessary permissions to unlock features. We have a lot of clients who hav

ScottHelper

Subscription Upgrades not Working

I have a subscription group with 5 products (e.g. sub1,sub2,sub3,sub4,sub5). When purchasing the first subscription, say sub1, it shows immediately on the sandbox dashboard and the app recognizes the purchase. However, if I then go and purchase “sub2”, the app goes through the purchase process just fine and there are no errors. Yet the new subscription never shows in the sandbox dashboard and the app doesn’t recognize that the current subscription has moved from “sub1” to “sub2”. The debug log shows virtually the same for the successful “sub1” purchase as for “sub2”. Why is the process to upgrade a subscription going successfully through the process but not actually adding it in RevCat? Below is output for Sub1 which works and for Sub2 which works but does not show in RevCat nor when querying for the active subscription. SUB1:2022-03-07 21:23:44.700122-0800 AliasMobile[1990:740622] [Purchases] - DEBUG: 💰 Purchasing product from package - sub1 in Offering Standard2022-03-07 21:23:44.7

Silky AppsHelper

createAlias() API removed from RC SDK 5.0

On the Github page it seems the createAlias() function will be removed from RC SDK 5.0.Why? We use this function in our app to let users restore their purchase when switching phones or accounts. Without this function we would need to do this manually for every user via email customer support. Ofcourse this does not scale.Is there a alternative to createAlias() in the 5.0 SDK?

Greg IvesNew Member

Will calling the Flutter SDK's `setup` with a user ID alias it with the anonymous ID?

Currently, the paywall in our app is only shown to users who are logged in, so we do not need to deal with anonymous users. However, we are introducing Apple offer codes and we want to support the URLs with the offer code embedded. I am hoping this flow will work: User clicks on the URL with the Apple offer code embedded User redeems the code User downloads our app and registers with us, we create a user ID for them We call setup from the Flutter SDK with the user ID At this point, if we make a call to GET /subscribers/app_user_id with the new user ID, will it return the entitlement that was granted using the offer code? Will setup have aliased the anonymous ID with our new user ID? Thank you very much for your help!

Peter RuleDedicated Member

Kotlin Making Purchases. DSK v4.6.1

Hello,My code below gets the following build errors.None of the following functions can be called with the arguments supplied.Cannot infer a type for this parameter. Please specify it explicitly.I am copying from the Android set up guide and can’t see what I am doing wrong. Any guidance would be greatly appreciated. fun attemptPurchase(inActivity: Activity, forPackage: Package) { Purchases.sharedInstance.purchasePackage(inActivity, forPackage, onError = { error, userCancelled -> println("Error ${error.localizedMessage}") }, onSuccess = { product, customerInfo -> } )}

PracticalEndeavorsMember

"Couldn't Load PurchaseTester" after update to 4.0.0 using SPM

Does anyone know how to clear these issues/errors from the swift package?The don’t appear to be obstructing anything, and only appeared when migrating to the 4.0 SPM, the project still build/runs (seemingly) without issue.

AP_IANew Member

Mac App only using Stripe: No offering

We are going to use RevenueCat to sale our macOS application using only Stripe.I followed your documentation to setup products, offering packages and entitlements.I also installed your SDK (version 3.3).I am however facing the following issue:ERROR: 🍎‼️ Error fetching offerings - Error Domain=RCPurchasesErrorDomain Code=23 "None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).I do not understand why I am getting this issue because this app will be sold outside the Mac App Store. So it raises several questions:I only selling a Mac App outside the MAS, using Stripe supported by RevenueCat and if yes can we use the SDK? If yes, what can be the source of the issue If no, what do you recommend to achieve what we want to do? Thanks for your help,

Vaan NekoNew Member

How to implement promo codes with flutter for Android and iOS?

We wanna implement promo codes (like -20% price for subscription) with Flutter for both Android and iOS platforms, it look’s similar with this question.So, do we have any example?There is no example on how do that in official resources.Very appreciate for the help!

Yevhenii OrenchukNew Member

What can cause Error Domain=SKErrorDomain Code=0 "(null)" in production?

For the last 30 days our app got 137 errors where NSUnderlyingErrorKey is Error Domain=SKErrorDomain Code=0 "(null)", the problem occurs only in production and for different product identifiers. With very few other errors that brings about 0.5% fail to success payment ratio. Is there really something we can do to prevent this issue? What is the usual payment fail to success ratio you see across other apps? What is the conversion from tapping on CTA (for example “Continue”) on the paywall (initiated the appearance of system pop-up with payment details) to Successful payment?

Minh NguyenNew Member

Is RevenueCat able to detect a user returned app and received refund before (App store/Mac App store)

I’m making the transition from one-time purchase app to free with in-app purchase for my app currently on Mac app store/iOS app store.I’m trying to grandfather all users who bought the app before into premium of the app by using originalApplicationVersion the SDK provides in purchaserInfo. Whoever bough the app before the transition will have the originalApplicationVersion be lower than the to-be-released version of the free with IAP app.However, there are quite a number of users who bought the app before but then requested refund.Can I know whether a user had requested and received refund before using RevenueCat SDK?Thanks for helping 🙏

VarunNew Member

Flutter - isActive is false after auto renewal of subscriptions (Sandbox)

Testing my monthly (silver) subscription in a sandbox environment using Flutter. When I try to subscribe (using a test card) on the Google Play store, I get the selected entitlement and the status of isActive as true. Everything works as expected.However, when the subscription auto-renews, post that I see the entitlement info but the isActive flag becomes false. When I try to purchase the subscription again from the store, I get a message that the subscription is already active.Here is the dump of the purchaseInfo object:{entitlements: EntitlementInfos{all: {silver: EntitlementInfo{identifier: silver, isActive: false, willRenew: true, periodType: PeriodType.normal, latestPurchaseDate: 2022-01-18T22:46:29.000Z, originalPurchaseDate: 2022-01-18T22:46:29.000Z, expirationDate: 2022-01-18T22:53:25.000Z, store: Store.playStore, productIdentifier: silver_monthly, isSandbox: true, unsubscribeDetectedAt: null, billingIssueDetectedAt: null}}, active: {}}, latestExpirationDate: 2022-01-18T22:53:2

PediFNew Member

Subscription Transfer not working

Hello,I have an Android app and I have this issue with transferring subscription. My app initially purchases a subscription as an anonymous user and then later on the users can bind this subscription to their email. To do so I use the login function of the SDK, however, while the server callback returns successfully and it passes, when I try to access the entitlements info it always fails ( nothing is found). When you try again with the anonymous user, the entitlements are there which I assume means the subscription has not been transferred, I’ve also tested with listening for the UpdatedPurchaserInfoListener but I don’t receive any callbacks.I’m using v3.3. Is this kind of a deprecation bug( now that v3.4 is out), or am I missing something here?

Christian KapplmüllerHelper

Is there an ETA for version 5.0.0 of the Android SDK?

As RC 3 is available: When is 5.0.0 planned to be stable?

Peter GrutterNew Member

Cannot access Purchases.shared.getCustomerInfo in Swift

I am attempting to determine the subscription status, am currently using Swift. The following works:Purchases.shared.offerings {...but the following does not exist:Purchases.shared.getCustomerInfo {… I am currently on version 3.10.7 What am I missing?

Diego LópezNew Member

Is it possible to access user attributes using the React Native SDK?

Sorry if it’s been asked before, I couldn’t find any similar questions. As far as I can tell, it’s not possible to access the user attributes via React Native SDK, only REST API, can someone confirm? Thanks.

atineoSENew Member

Do new requirements for Paid Agreement or Tax Agreement in the App Store invalidate the request for products at app startup?

I have been going over the requirements for a successful request for In-App Purchase products at app startup, as explained here. One such requirement is to have signed any outstanding App Store agreements, such as the Paid App Agreement or the Tax Agreement. Now, these come by surprise and every once in a while I find a new alert in App Store Connect prompting me to sign them.The question is: will the request for In-App Purchase products fail as soon as there is a new requirement for an outstanding document from the App Store? If that is the case, is there a way to get notified of such requirements to limit disruptions to the subscription flow?Thanks!

DanielSNew Member

Replacement for SUBSCRIBER_ALIAS event in webhook

Is it possible to get notified when a new subscriber is created in RevenueCat through a webhook or other mean?Alternatively, is there a REST endpoint to retrieve a list of subscribers (hopefully with filters such as created_at -gt Yesterday or using the list identifier from the dashboard [eg. lists/listb105f00d)

Subscription automatically switches if the user reinstalls the app and re-login to another account

User A buys subscription package A, they reinstall the app to login account B, Subscription A package automatically switches to account B. Why?

Joel Levi Hernández FernándezMember

Offerings are empty on Android app

Hi, I have checked all of the items in and made sure its all correct. The app is not released but published in a close testing channel which I’m part of. Still, no offerings come back, whats going on? These are my logs: D/[Purchases] - DEBUG( 1110): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3Aafb7767ec56d420081f8cce0563c5200D/[Purchases] - DEBUG( 1110): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3Aafb7767ec56d420081f8cce0563c5200 201D/[Purchases] - DEBUG( 1110): ℹ️ Sending latest PurchaserInfo to listener.2I/System.out( 1110): (HTTPLog)-Static: isSBSettingEnabled falseD/[Purchases] - DEBUG( 1110): ℹ️ API request started: GET /subscribers/%24RCAnonymousID%3Aafb7767ec56d420081f8cce0563c5200/offeringsD/[Purchases] - DEBUG( 1110): ℹ️ API request completed with status: GET /subscribers/%24RCAnonymousID%3Aafb7767ec56d420081f8cce0563c5200/offerings 200D/[Purchases] - DEBUG( 1110): ℹ️ Requesting products from the store with identifiers: somus_isa

atineoSENew Member

"Invalid Product Identifiers" still after trying all points in reference post

I am getting a "Invalid Product Identifiers" error followed by this other error:"None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect [...]".This is for a new iOS app, not yet live on the App Store. I'm testing on a real device.I have followed the guides carefully and I have gone over the post here and some other posts in the community but can't figure out what the problem is.This is all I have checked:"The product identifier set in RevenueCat matches exactly with the store". Not really sure what is exactly meant by product identifier here. I have tried both the Bundle ID and the SKU and got the same errors. ❓ "You're testing on a physical device and not a simulator". I'm testing on physical device. ✅ “The bundle ID in Xcode [iOS] or package name [Android] match what's in App Store Connect or Google Play" Bundle id matches ✅ “If you have both development and production environments for your app, be sure to double check you are using the c

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