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Will NixonNew Member

Breaking Compiler Errors

Suddenly started having these compiler errors and no idea why.

George BrandesNew Member

error adding revenuecat package to project

Trying to add RevenueCat to IOS project. Get an error that the package is corrupted. Please see the 2 attachments.

GwynnNew Member

Can we test webhooks before our app is approved on the apple app store?

Goal:We want to test our In-App Purchase Flow end-to-end in TestFlight using a sandbox account and see sandbox data in RevenueCat and receive the associated webhook events. Problem:Our app has not yet been approved on the apple app store. It appears I can only provide App Store Server Notifications URLs in the App Store section under App Information. I don’t see a way to add them to a TestFlight build. Question:Is there a way to accomplish my goal before being approved on the app store, or is that a prerequisite of receiving webhook events from sandbox IAP transactions? Thanks!

WernerNew Member

Wrong amount shown after purchase in Amazon App Store

After purchasing the app for 11.99€ in the Amazon App Store, the amount is shown as 1199€ or 1298.05$. The problem is probably the German representation of “11.99” as “11,99”, which is being parsed as 1199.

KodaliNew Member

Testflight - cannot renew subscriptions

Hello, We’ve tested with multiple store accounts and we’re running into the same issue: The first subscription purchase works correctly After several renewals the subscription auto-expires, as expected When we attempt to re-subscribe, Purchases.purchaseProduct resolves without showing the App Store purchase flow, or actually renewing the subscription.

halluxHelper

iOS App - Issues getting subscription state

I am working on implementing RevenueCat into my iOS App. I am able to make purchases using the sandbox environment and within the RC Sandbox Dashboard I am able to see that the Firebase Authentication id I am using is displaying properly as the RC Unique ID. To be clear, I am using the automatically generated Firebase Authentication Unique Identifier as the UID on RC. The issue I am having is determining the subscription state. Following along with the example project included in the swift package. I am attempting to determine state using the following code… @Published var customerInfo : CustomerInfo? { didSet { subscriptionActive = customerInfo?.entitlements[entitlementID]?.isActive == true } } I have noticed that upon launch, I am unable to retrieve customerInfo however, when I logout then log back into my Firebase Auth account - it will display customerInfo? I am not sure where I am going wrong.

NicoNew Member

How do I know when my state changes form Auto-Renewable Subscription?

Hi,I've the following class that handles everything regarding RevenueCat. My current problem is that I just don't get the current state of my subscription. So the point after purchase was clicked. Is it useful to have this class as a singleton like I've it here? Or rather as an EnvironmentObject?If there's still missing information - please don't hesitate to ask. enum EUserSubscriptionState { case SUBSCRIBED case UNSUBSCRIBED case NONE }enum EUserSubscriptionType { case TRIAL case BASIC case NONE} class SubscriptionManager: ObservableObject { @Published var subscriptionType: EUserSubscriptionType = .NONE @Published var subscriptionState: EUserSubscriptionState = .NONE @Published var isSubscriptionSheetShown: Bool = false static let shared = SubscriptionManager() private init() { Purchases.shared.getCustomerInfo { info, error in guard let info = info, error == nil else { return } if info.entitlements.all["Basic"]?.

tobysola1Member

In-app Promo

Hi, Is it possible for the RC in-app SDK to grant a user a promo (free access) using the public key? We do this with our website, but I want to deep link certain users to get free access. So I want to use the RC SDK to start RC promos. Is this possible? Thanks, Toby

MArcelNew Member

Check subscription status show random true or false

Hi, after i buy my subscription, purchaserInfo show sometimes indicates a purchase, sometimes not With Android Emulator / Flutter Here is my code to check checkPremium() async { Purchases.addPurchaserInfoUpdateListener((purchaserInfo) async { PurchaserInfo purchaserInfo = await Purchases.getPurchaserInfo(); (purchaserInfo.entitlements.all["remove_ads"] != null && purchaserInfo.entitlements.all["remove_ads"]!.isActive) ? print("Active") : print("Not Active"); setState(() {}); }); }

MOJO TechNew Member

Subscription not transferred when using another device with same account

Recently, we have run into cases where using multiple Android devices leaves our users in a state where they have no entitlements. Repro Steps:1.) On the RevenueCat dashboard, set “Restore Behavior" to “Transfer Purchases”.2.) On Device #1…. - Log into Google Play with your account. - Install our app. - Launch our app (configure() is called at startup with a null user ID) - Create an account. (login() is called with the new user ID) - While logged into this new account, purchase a subscription managed by RevenueCat.3.) On Device #2… - Log into Google Play with the same account from Step 2. - Install our app. - Launch our app (configure() is called at startup with a null user ID) - Do not log in yet.6.) Notice that the subscription that was purchased on Device #1 is transferred from the user’s account to the anonymous user that was created when the application was launched for the first time on Device #2. This is denoted by “Got their purchases transferred from another user” on

Omer WinraukeNew Member

SDK Cache

In the SDK docs it is mentioned that the SDK caches user information. What is the TTL on the cache information? How stale can the information get? If a user leaves the app in the background for a few days does the SDK refetch information when the app is opened back up? https://docs.revenuecat.com/docs/purchaserinfo#get-user-information

Arqam GaditNew Member

Getting currency=null in INITIAL_PURCHASE weebhook

Is it possible to get the value of currency in initial_purchase web hook. Initial_purchase webhook return currency: null when trial is provided to the user. I need a currency value to create subscriptions in my system.store: Amazon

Huy NguyenNew Member

Android - isActive is false after renew the subscription

Hi RevenueCat,After renew subscription, the isActive become to false, I got the log:EntitlementInfo(identifier='Premium', isActive=false, willRenew=true, periodType=NORMAL, latestPurchaseDate=Tue Apr 19 15:22:10 GMT+07:00 2022, originalPurchaseDate=Tue Apr 19 15:22:10 GMT+07:00 2022, expirationDate=Tue Apr 19 15:29:08 GMT+07:00 2022, store=PLAY_STORE, productIdentifier='com.test.nightshade.one.monthly', isSandbox=true, unsubscribeDetectedAt=null, billingIssueDetectedAt=null, ownershipType=UNKNOWN)I saw somethings:ownershipType is UNKNOWN → it should be PURCHASED isActive = false + willRenew = true → it should be isActive = true + willRenew = trueDo you know why it’s happen and how to fix it?---------------------------------------SDK Version: 5.0.0-rc3Operating System: android 9

Binayak AdhikariNew Member

How to set restore behavior programmatically?

Hello!I have used block transfers as a restore behavior in revenue cat in accordance to my application’s business logic which is:If User A subscribes to product and his subscription in underlying store is active then the User B shouldn't be able to make the purchase, but if the subscription of User A in underlying store is expired then the User B should be able to make the purchase.Currently I am facing issue of There is already another active subscriber using the same receipt.while trying to purchase from User B even if the subscription purchased by User A is expired. For the desired behavior when the subscription of User A is expired then the purchase should be transferred to the User B but if the subscription of User A is active then the purchases shouldn’t be transferred to the User B.Is there any way that I can achieve this desired behavior? If not is there any workaround for this ?

PlaynanceNew Member

Requests to sandbox.itunes.apple.com

Hi,Please help us to solve a mystery.When we build our app and upload to testflight I can see that the app send request to sandbox.itunes.apple.com and it’s very slow. According to posts in forums and communities this is known issue that is not taking care of for years from Apple side.This request is taking a lot of time (I assume that this request source is from react-native-purchases library) and slows down our loading process of the app.Sometimes the requests are even timed out or I get message like:None of the products registered in the RevenueCat dashboard could be fetched from App Store Connectand the products are not loading I don’t see such requests from the production version that is downloaded from the app store.I do see requests to itunes.apple.com How can I make sure that this situation happens only on testlight. How can I build the app in a production mode to check this. I tried the ad hoc build and install .ipa on my device but same thing happened. Does anyone took a look

Olympus SoftwareNew Member

STORE_PROBLEM when running using `flutter run`

We did RevenueCat Flutter SDK setup to start selling IAPs in our hybrid application, but we're having a lot of problems when testing the purchases in the iOS Simulators. We already read the discussions across this STORE_PROBLEM issue #1, #2, and many others, but we are trying to debug it deeper because we strongly believe that a misleading configuration exists, but we can't say if it's with RevenueCat Flutter's SDK or with Flutter itself. We found out that the error disappear when running the Flutter iOS app (ios/Runner.xcworkspace) directly through XCode, not through `flutter run ….` CLI. After the build is made through XCode, further builds made using `flutter run ...` work as expected. It seems that when trying to run using `flutter run` first, some files are not being copied or configuration is not being correctly made, which causes this `STORE_PROBLEM` error to happen. We couldn't find this difference between XCode and Flutter builds, but we're still investigating what can be pos

Testing Agreement Interruption does not refresh purchaseinfo

Hi there! I’m using an App Store sandbox user, auto-renewable subscriptions, and have enabled the “Interrupt Purchases for This Tester” option in App Store Connect.When forcing the interruption, the `purchasePackage:` method fails with the correct error description.I’ve set my delegate to call the method `didReceiveUpdatedPurchaserInfo:`. After the user agrees to the new terms, the App Store window closes and confirms the purchase but the delegate method `didReceiveUpdatedPurchaserInfo:` isn’t called. If I try to purchase the subscription again, I’m told I already own it.I would expect the `didReceiveUpdatedPurchaserInfo:`delegate method to be called in this case. I’ve set up Apple Server-to-Server Notifications via the link provided by RevenueCat with no luck. Anyone know what might be going on?

QQQNew Member

Swift how to get renewal cycle ftom purchaserInfo!.entitlements[entilementName]!

Hi, which is the value to use in purchaserInfo!.entitlements[entilementName]! to get the number of renewals for the current subscription?purchaserInfo is from RevenueCat.Purchases.shared.getCustomerInfo { (purchaserInfo, error) inThank you.

Rishabh JainNew Member

How to migrate old subscriptions when i don't have complete data?

Hey thanks for listening. I have been using Google play billing library since past 2 years and now switching to Revenue cat. I have few questions regarding migrating subscribers of my app. So there are two types of subscribers 1. monthly and 2. annual subscribers. I have saved their data in firebase realtime database and nowhere else.Your docs were really helpful in integrating the Purchase SDK of RevenueCat but what i am not able to understand is about migrating these active subscribers (around 20). Won’t the RevenueCat automatically be able to communicate with Google Play Servers and check if a user is premium user and active? If not and if i have to manually update the data (which is incomplete as i don’t know about the app_user_id) then what is the best possible way to handle this?

Offerings returning null when using Amazon SDK

I’m trying to test the Amazon library, and get the following for Offerings back from RC…{“offerings”: {“all”:{}, “current”:null}}Notes:We only have one Offering Works on iOS and Play Using the correct new Amazon Public app-specific API key Checked “Use Amazon” in UnityAny insight into this issue?Thanks!

Ilya OrehovNew Member

Do not display offers products

Flutter Channel stable, 2.10.4Dart SDK version: 2.16.2 (stable)purchases_flutter: ^3.10.0Serial request done: GET /subscribers/#######/offerings, 0 requests left in the queue[Purchases] - DEBUG: ℹ️ API request completed with status: GET /v1/subscribers/######/offerings 304

SihoonNew Member

How do you check getPurchaserInfo in the web

I just started trying out RevenueCat today and I want some clarification about not being able to use an SDK for the web, hence not able to get `getPurchaseInfo` of a user to check what subscription the user is on. What would be the best way to do this?I have a cross platform app built with capacitor for android, ios and also for web.I am working on adding app purchases and stripe for web.I realized that I cannot use the Ionic Capacitor sdk on the web. The error message says `cordova_not_available`, which makes sense. So would this “plan checking”, have to be done on my backend side, where my backend does an API request to RevenueCat backend and my backend sends this information to the web client? Then, why not do it this way on the mobile app?

Danny HertzHelper

"The receipt is not valid" Error with on device sandbox testing

Hello! Enjoying using RevenueCat so far but I’ve hit a head dead with iOS integration. I’ve made sure my single product is “Ready to Submit” state on App Store Connect. I’ve made several sandbox apple accounts. My Bundle ID is set up correctly on the RX dashboard. When I go through the purchase flow it all looks successful (including Apple success dialog) but at the final step I get the following RC error: 2021-11-30 21:20:34.384306-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ PaymentQueue updatedTransaction: pawp_membership_monthly 1000000921455600 ((null)) (null) - 12021-11-30 21:20:34.389609-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ Loaded receipt from url file:///private/var/mobile/Containers/Data/Application/63B42ADB-A483-438C-87A1-B35A40640015/StoreKit/sandboxReceipt2021-11-30 21:20:34.389793-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ Found 0 unsynced attributes for App User ID: 872142021-11-30 21:20:34.391632-0500 Pawp[372:8670] [Purchases] - DEBUG: ℹ️ There are no requests cu

jordan.corbmanMember

Trial End Date/Trial Conversion Date Mismatch

We recently had a user who started their 14 day free trial on March 31.We got a webhook from revenueCat for this initial purchase with an expiration date of April 14 at 06:13GMT. We use this expiration date as the trial end date / next renewal date.The user’s customer profile lists that their trial converts on April 15th and we haven’t yet received another webhook for this user (which makes sense because it is not the 15th yet).Why is there a discrepency between the expiration date in the webhook and the trial conversion date?These types of errors end up with users who don’t have access to an app that they paid for and are very rightfully upset as a result.

Ankur KalkaniNew Member

🤖‼️ There was a problem with the Play Store after subscription

We are testing the android side subscription and it is not working. We have managed to complete the iOS side configuration successfully, Subscribed from iOS and fetched from android as well. But,But, when we try to subscribe from android, subscription get's completed as well in the plays tore account. But It's going to the on error method of the revenuecat SDKs. And the error message prints below error2021-12-18 12:40:50.694 29887-30921/com.goviral.app D/[Purchases] - DEBUG: ℹ️ API request completed with status: POST /receipts 5032021-12-18 12:40:50.698 29887-30921/com.goviral.app E/[Purchases] - ERROR: 🤖‼️ There was a problem with the Play Store. Please guide us on why this is happening, Since playstore account is showing the subscription successfully. But revenue cat is not getting it and showing the above error and not reflecting in the users account.

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