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React-native app: All purchases are sandbox even in reviewed and live app

  • February 15, 2022
  • 4 replies
  • 373 views
J
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When testing with release version of a react-native app, I continually get the sandbox subscription options when attempting to purchase. 

 

For ios, I have no sandbox account setup, but this happens on multiple devices.
For Android, I removed my sandbox account and this happens. 

 

Everything shows up and the purchase completes OK, but is always in the sandbox. 

Best answer by sundeep

Hi @Joe Dwyer, it may be worthwhile deleting the app and re-downloading it directly from the App Store/Play Store to ensure you’re testing in the production environment. It’s possible you’re using a release build, but unless the app is downloaded from the store you could still be using the sandbox environment. 

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4 replies

sundeep
RevenueCat Staff
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  • sundeep
  • RevenueCat Staff
  • Answer
  • February 19, 2022

Hi @Joe Dwyer, it may be worthwhile deleting the app and re-downloading it directly from the App Store/Play Store to ensure you’re testing in the production environment. It’s possible you’re using a release build, but unless the app is downloaded from the store you could still be using the sandbox environment. 

J
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  • Joe Dwyer
  • Author
  • New Member
  • February 20, 2022

Thanks. Seems to be working now. Seems like it took a day or so for it to work across all my test devices. Must also have a version that is installed from the app store.

C
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Hello, I'm having trouble activating sandbox mode in React Native. Can someone help me?
It's already working in production, I already have subscribers. However, I need to make improvements and I always have to make real purchases.

H
RevenueCat Staff
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  • Haley Pace
  • RevenueCat Staff
  • February 4, 2025

Hi ​@contosbiblicos-54bfd1, if you are using iOS we have a sandbox testing guide here and here that you can follow and if Android here. Let me know if you have any specific questions on this.

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