SDKs

I’m unable to get the onPurchaseCompleted handler working while testing the purchase. This handler manages the post-purchase UI updates. I am using paywall version 2 PaywallView().onPurchaseStarted{ _ inprint("onPurhaseStarted: ")}.onPurchaseCompleted{ _ inprint("onPurchaseCompleted: ")isPaywallPresented = false}.onRestoreStarted {print("onRestoreStarted: ")}.onRestoreCompleted{ _ inprint("onRestoreCompleted: ")isPaywallPresented = false}.onPurchaseFailure { error inprint("purchase error \(error)")isPaywallPresented = false}.onRequestedDismissal {print("onRequestedDismissal: ")isPaywallPresented = false}.onDisappear {print("ModalView dismissed") // Action when dismissed}

Hello,The question is about Flutter SDK on iOS.I noticed the following behaviour for RevenueCatUI.presentPaywallIfNeeded and RevenueCatUI.presentPaywall:- If the app was in the background, and I call “await RevenueCatUI.presentPaywall(...)” right after the app is resumed, the call never returns (awaiting forever).- Everything works if I add 500-1000 ms delay after the app is resumed.Could someone explain why is this happening? How can I wait for the SDK to be ready to show the paywall without adding an explicite delay?I tried:- await Purchases.getCustomerInfo();- await Purchases.getProducts();- await Purchases.getOfferings();Nothing from this list helps, only the actual delay does.Thank you.

Hello,We have started using Revenue Cat to manage in-app purchases, but we are having trouble recovering purchases that were not made via RevenueCat on Android. We login the user via SDK using Purchases.sharedInstance.logInWith("our-custom-user-id"). We wait for a successful response and if the user is logged in for the first time, we call Purchases.sharedInstance.syncPurchases() to sync the purchases not made via RevenueCat. The problem is the "timeline" of events. See screenshot.The webhook for the purchase was sent with an anonymous user ID because an alias was not created at the time. We are unable to sync purchases on our backend with an anonymous user id. Since the "SUBSCRIBER_ALIAS" webhook is deprecated, we are unable to wait for this webhook and sync purchases after that. Please help. Do you have any solution for this?

Hi,How can I check if a user has canceled a subscription or trial?If a user has canceled a subscription, his status is active until its expiration date. It's the same with the trial period. Is it possible to determine it was canceled, but at the same time it is still valid? Thanks 

Hi!The product (Flutter) I’m currently building has users both on a web app and in a mobile app.One use case I’m struggling with currently is that a user might buy a premium subscription from the web app through Stripe and then open the mobile app which might have cached the CustomerInfo object for at ~5 minutes.Due to the caching, the user will not immediately see the subscription in the app which is not ideal as it can cause confusion. What are the best practices to deal with something like this?Edit:I know about the invalidateCustomerInfoCache() function. I’m interested to know if there is a recommended way to use that function. Any help and tips are appreciated!

 I have the following code, but only the paywallViewControllerWasDismissed method is being called. Other PaywallViewControllerDelegate methods are not triggered. Any solution for this? import Foundationimport RevenueCatUIimport RevenueCatimport UIKit class RevenueCatManager: NSObject {        static let shared = RevenueCatManager()     private override init() {}     func presentPaywall(from viewController: UIViewController, offeringID: String) {        Purchases.shared.getOfferings { (offerings, error) in            guard let offering = offerings?.offering(identifier: offeringID) else {

I'm using getCustomerInfo on the splash screen to check the subscription status when the app is opened for the first time (where the cache is empty). However, I’ve noticed that getCustomerInfo sometimes takes 10-20 seconds to fetch data, which is too long for a smooth user experience.Since I’m not using a server-side solution, what are the best practices to speed up this process purely on the client side? Would pre-fetching, background loading, or specific configurations help reduce the delay?Any insights or recommendations would be greatly appreciated!

I am only using ios products currently. The information pulled is incorrect and there are multiple errors. For example, one product is a yearly subscription of $12.99, but the price is $11.88 and there are prices for monthly and weekly subscriptions. I can’t complete testing with the inaccurate data, but I have found no issues in the xcode files or apple store. 

Hello, We are seeing a weird behavior for some of our users: after purchasing a subscription they are not premium. To actually become premium, they need to do a restore of the purchase. Do you know what could be the issue? Thanks!

When using purchases_ui_flutter I get the following errors when trying to run a debug build:Could not resolve all files for configuration ':app:debugRuntimeClasspath'.   > Failed to transform lifecycle-livedata-core-2.8.3.aar (androidx.lifecycle:lifecycle-livedata-core:2.8.3) to match attributes {artifactType=android-dex, asm-transformed-variant=NONE, dexing-enable-desugaring=true, dexing-enable-jacoco-instrumentation=false, dexing-is-debuggable=true, dexing-min-sdk=26, org.gradle.category=library, org.gradle.dependency.bundling=external, org.gradle.libraryelements=aar, org.gradle.status=release, org.gradle.usage=java-runtime}.      > Execution failed for DexingNoClasspathTransform: C:\Users\porta\.gradle\caches\8.9\transforms\02266809379a8c0cb61126b0d331cfeb\transformed\lifecycle-livedata-core-2.8.3-runtime.jar.         > Error while dexing.   > Failed to transform constraintlayout-core-1.1.0.jar (androidx.constraintlayout:constraintl

I have tried to hit the https://api.revenuecat.com/v1/subscribers/{userId} endpoint and I receive data back, as the https://www.revenuecat.com/reference/subscribers api docs show: Get OR create a subscriberIf the provided app_user_id doesn't exists, a new subscriber will be created with the App User Id. However, when I go to my customers page I do not see that customer having been created. How can I achieve this? What I’m ultimately trying to achieve is to provide a user with access to my app without them needing to make a purchase, however in o

Just testing Paywalls v2 on react-native. iOS works perfectly, Android is showing the fallback - standard paywall.    "react-native-purchases": "^8.7.0",    "react-native-purchases-ui": "^8.7.0",react-native: ^0.76.1The logs don’t seem to show any errors: ℹ️ Debug logging enabledℹ️ SDK Version - 8.13.0ℹ️ Package name - XXXXXXXXXXXXXXXX👤 Initial App User ID - nullℹ️ Purchases configured with response verification: DISABLED👤 Identifying App User ID: $RCAnonymousID:XXXXXXXXXXXXXXXXℹ️ Deleting old synced subscriber attributes that don't belong to $RCAnonymousID:XXXXXXXXXXXXXXXXℹ️ Listener setℹ️ Sending latest CustomerInfo to listener.ℹ️ setAttributes calledRetrieving customer info with policy: CACHED_OR_FETCHEDℹ️ Vending CustomerInfo from cache.ℹ️ Checking if cache is stale AppInBackground trueℹ️ Starting connection for com.andro

Error purchasing: Error Domain=RevenueCat.ErrorCode Code=8 "The receipt is not valid. The purchased product was missing in the receipt. This is typically due to a bug in StoreKit." UserInfo={NSLocalizedDescription=The receipt is not valid. The purchased product was missing in the receipt. This is typically due to a bug in StoreKit., rc_backend_error_code=7712, rc_response_status_code=422, NSUnderlyingError=0x301610a80 {Error Domain=RevenueCat.BackendErrorCode Code=7712 "The purchased product was missing in the receipt. This is typically due to a bug in StoreKit." UserInfo={NSLocalizedDescription=The purchased product was missing in the receipt. This is typically due to a bug in StoreKit., rc_backend_error_code=7712}}, source_function=parseUnsuccessfulResponse(), source_file=RevenueCat/HTTPClient.swift:890, readable_error_code=INVALID_RECEIPT}Until a couple of days back Lifetime plan used to work. Not sure what happened since 2 days I am unable to purchase 

I recently launched a monthly and annual subscription for my app. Both don’t have a free trial, because the product already has a built in free trial (it’s a golf app, users get 5 free rounds a year and then can do either subscription to get unlimited rounds).I’d like to offer promo codes to new users that either give them a free trial or a discount.I built something using offer codes, but tbh offer codes are just so janky on apple’s end that the experience is pretty rough. I’d really love to use introductory offers and build something like so1) I have my own promo code table in my backend that maps a promo code to a SKProductDiscount id2) By default on my paywall screen I only show my products (no introductory offers)3) Users can enter a promo code and if it’s valid, the endpoint will return the SKProductDiscount id4) If the id matches an introductory offer of one of the products, I either update the UI or just trigger the purch

We've recently upgraded to RevenueCat SDK 8.6.1 in our React Native app and noticed a change in how the paywall events are triggered, for both our old Paywall v1 and new Paywall v2.Previously, when a user subscribed, the onPurchaseCompleted method was called as expected. However, in the latest version, users who start a trial now first trigger onPurchaseStarted and then onDismiss, without onPurchaseCompleted being called.Here’s our implementation: const handlePurchaseStarted = useCallback(({ packageBeingPurchased }: { packageBeingPurchased: PurchasesPackage }) => { posthog.capture("onboarding_paywall_purchase_started", { packageIdentifier: packageBeingPurchased.identifier, });}, [posthog]);const handlePurchaseCompleted = useCallback(async ({ storeTransaction }: { storeTransaction: Purchas

Sorry if it was asked before, I searched but couldn’t find anything :(What is the best way to calculate the price for annual subscription per month/week? I want to show user, how much he/she will pay for an annual subscription each month or week.An app already implementing this, is Snapchat. I checked all over revenuecat documentation but didn’t find this feature.

I’m encountering an issue where payments made using a slow test card are eventually refunded because they aren’t acknowledged in time. Environment:Google Sandbox environment and slow test card Android SDK 8.11.0 Real-time Developer Notifications have been configured as described hereSTR:Purchase a non-consumable (lifetime subscription) using a slow test card While the transaction remains pending, close the app and wait approximately 7 minutes Reopen the appExpected Result: The user has the non-consumable (lifetime subscription), and the payment completes successfullyActual Result: The user does not have the non-consumable (lifetime

I’ve implemented Customer Center (works fine on iOS). On Android the dark mode doesn’t work properly. Using default color settings in the Customer Center Appearance config. "react-native-purchases": "^8.7.0","react-native-purchases-ui": "^8.7.0"  

Hey guys,is it possible to collect customers billing address via RC-Web.When using stripe its usually just one variable that you pass to the checkout.Yet we have not found a way to do it with RC-Web.ThanksBestPhil

I am working on my paywall which will detect when a customer purchased an older version of my app so that I can offer them a 50% discount or a free period on the subscription of the new app, depending on when they purchased the old app. I’m trying to figure out how to get the prices I’ve set on the offer codes that I will use. I’ve got a button that will take the user to the App Store to complete the purchase and when they come back from the App Store, I’ll sync their purchase and dismiss the paywall. Right now for the 50% discount offer, I’m just diving the subscription price by 2. However, Apple’s offer codes don’t work like that. You have to select specific prices for each offer code. I do display the original subscription price and also a “Your price: $24.99” label just below the button that takes them to the App Store to complete the purchase.But I realize now that the prices I display will be wrong because it’s not always a divide by 2 price. For example,

I have an application with payments implemented using Web SDK. I'm looking for ways to allow users to submit refund requests directly within the app. Are there any options available such as a refund link in the customer portal, or Rest API endpoints that I could use to build a custom UI for refund requests?

Hello!I want to use RevenueCat to centralize subscription management (code) across different platforms (Web, Android, etc.) for the same app.I want to get the native local Stripe products (ids) or prices (ids), and use the Stripe native checkout paywall.I set my native and local products for my Stripe app in the RevenueCat project setting page - see the attached screenshot below.I can use the local Stripe product / price to generate a sessioned Stripe paywall.Do you know how to get the Stripe products (ids) (using RevenueCat SDK or API)?Thanks in advance for your help.    PS: Stripe features trial subscription enrollement without requesting a payment method upon; RevenueCat does not.See more in the post at the following link: 

Hi All,I have built a Flutter app and used the purchases_flutter package. In the official release environment on the Google Play Store, one of my users encountered an error with the following steps:The user made a purchase before logging in (Purchases.login) with AppUserID = $RCAnonymousID:.... After that, the user logged into the system, and their AppUserID was assigned as their system userId. The user attempted to restore the purchase (Purchases.restorePurchases), but it did not work. The app could not retrieve the previous purchase information ($RCAnonymousID) and sync it with the current user (userId in the system). The Google Store account used for the purchase is still active and retains the purchase history.I checked the Google Store console, and the purchase history is recorded there. When checking the Orde

I’m building a paywall that I would like to have a conditional ‘Close’ button on - in some cases it should be a hard paywall, but in others, I want the user to opt out. I’m showing the paywall with `PaywallView(offering: offering, displayCloseButton: <logic-goes-here>)`, but even if I send in a hardcoded true or false, it makes no difference. I’ve tried this with my Paywall equipped with a ‘Navigate Back’ button, and without, but the ‘displayCloseButton’ parameter never has any effect.

We’ve periodically been seeing a “There was a problem with the store” error when Android users try to purchase. Does RevenueCat have any logs that can help diagnose the error? Or how can I diagnose this problem?