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  • Should I post here or contact RevenueCat Support?

    Article by
    cody
    cody

  • What should I include when asking a question?

    Article by
    cody
    cody
2001 Posts
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phinnutzNew Member
asked in SDKs
Why is Subscription key file name 'SubscriptionKey_5S5U32JN84.p8' not accepted for upload?

I downloaded the subscription key for an in-app purchase from Apple into a file named 'SubscriptionKey_5S5U32JN84.p8' However, when I try to upload this file I get this error: “Invalid file name, it should be SubscriptionKey_XXXXXXXXXX.p8. A file name with any other prefix could be a private key for a different Apple service. Please validate you are uploading a Subscription Key.“ I also tried renaming the file to ‘SubscriptionKey_XXXXXXXXXX.p8’ but got the same error. What am I missing?

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cemckMember
asked in SDKs
Is there any way to get an event trigger when logging in with a custom app user id?

Hello, my user flow is like this:- user purchases subscription (not logging in with Purchases.logIn() )→ Revenuecat generates an anonymous id → INITIAL_PURCHASE event is triggered ​​​- after purchase: the user logs in with Firebase auth (logging in with Purchases.logIn() after account creation) → No event trigger I’m grating users credits on INITIAL_PURCHASE. My issue is now that there is no event triggered when logging in with custom app user id. I don’t have any reference to between the anonymous id and custom user id. Is there any way to get aliases with the custom user id as a query from the backend, or am I missing something?

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carla-mNew Member
asked in SDKs
Upload the App Store Connect API key to RevenueCat - wrong filename

As part of this guide, when I try to upload the p8 file I see this error: "Invalid file name, it should be SubscriptionKey_XXXXXXXXXX.p8. A file name with any other prefix could be a private key for a different Apple service. Please validate you are uploading a Subscription Key." The file I downloaded from App Store Connect is called “AuthKey_XXXXXXX.p8”. Am I supposed to manually rename it or have I downloaded the wrong file?

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ydolzhenkoNew Member
asked in SDKs
App review process in ios - how does it work with subscriptions?

So. My app is almost ready to be submitted. Everything is working as expected and I'm busy doing screenshots and stuff. But there is one question I can't find an answer to - how subscriptions are being tested when reviewed? From what I see testing from TestFlight is unreliable and is a weird mix of sandbox and prod - I never made it work (and documentation says it's completely fine as long as things work in sandbox, which they do perfectly). Now, I use auth0's passwordless authentication with one-time passwords, so I can't "prepare" a specifc user with valid subscriptions upfront for the reviewers, they will be using their temporary emails. Will they be able to test subscriptions? How that works? I also can just disable subscription checking via my backend, so it will work on reviewers side anyway, but wouldn't it be considered as a some sort of tampering with the reviewing process?

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david-qsde5f660New Member
asked in SDKs
Does RevenueCat support Flutter web?

We have a Flutter web app (not mobile). Our payment provider is Stripe. Does the RevenueCat SDK support Flutter web?

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Marco B.New Member
asked in SDKs
[Flutter & Android] after refund, still get active entitlement

Hi, I am developing an app for Android using Flutter and I am trying your awesome service!!All is working fine by now, but the refund operation. I explaining what I did till now:I have purchased successfully a non-cosumable (life time) with my testing account. This is working fine also when restarting the app without internet active also after hours, meaning the cache does the job. Then I refunded the account in Google Play console and waited till it was successfuly refunded. Starting the app the entitlement is still active. At start I check this using: PurchaserInfo purchaserInfo = await Purchases.getPurchaserInfo();purchaserInfo.entitlements.all['myLifeTimeEntitlement']?.isActive <== this is true Basically I have the same issue described in this post: https://community.revenuecat.com/topic/show?tid=326&fid=7 I read somewhere that the SDK cache is refreshed about every 5 minutes. Thinking about this, I found: await Purchases.invalidatePurchaserInfoCache(); which is not recommended. An

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SigysNew Member
asked in SDKs
[React Native] PAYWALL_RESULT.RESTORED is returned even though there was nothing to restore

Not sure if bug or intended, but I noticed that after paywall is triggered by RevenueCatUI.presentPaywallIfNeeded() and user presses "Restore" (they have no subscription to restore) and then dismiss the paywall, RevenueCatUI.presentPaywallIfNeeded() returns PAYWALL_RESULT.RESTORED (in the jsdoc it says that this will be return if successful restore happened, but this is not the case). The problem is that I can't rely on PAYWALL_RESULT.RESTORED in my code. Any ideas?

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mooselliotHelper
asked in SDKs
Customer Portal link in app

Is there a way to generate the same Customer Portal link (the one outlined here https://www.revenuecat.com/docs/web/revenuecat-billing/customer-portal) for a user that is sent to them in their invoice?

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antonio
RevenueCat Staff
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mooselliotHelper
asked in SDKs
Lifetime/Non-Consumable Product shows currentPrice null for REST api/purchases-js

I’m having issues with a lifetime product I’m trying to setup here. This is my configuration: However, the returned `currentPrice` shows `null`: I don’t see any other way to retrieve the prices using the API either. Am I missing something here?

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rikkert-b2374dNew Member
asked in SDKs
Subscription upgrade/downgrade with RevenueCat paywall

I want to support multiple subscription tiers (silver, gold, ...) for my Android App. The subscriptions grant a monthly token quotum, consumed by using the apps features. Different tiers grant different quota. I use the RevenueCat Paywall. I have set up the different subscription tiers each with their own entitlement and currently have a single offering for all tiers. I want customers to have only one subscription at a time, but have the ability to upgrade/downgrade the subscription tier. How would I implement that?

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cody
RevenueCat Staff
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albert-b38197New Member
asked in SDKs
Issues Adding a New Plan in RevenueCat

Hello RevenueCat Community, I’ve been using RevenueCat SDK 7.28.1 for several months with a single "Pro" plan, and everything worked fine. Recently, I added a new "Collaborator" plan within the same offering (premium_access). However, adding this new plan has introduced numerous issues, and I’m now struggling to get everything working as intended. Offering Structure Here’s the structure of my offerings: Each plan includes three products, and they are all grouped within the same premium_access offering, as users cannot be subscribed to both plans at the same time. JSON Structure Returned by RevenueCat After extensive testing, I’ve identified the JSON structure RevenueCat is returning when I fetch offerings. Here’s a simplified version that includes the full detail of colab_monthly: { "offerings": { "serverDescription": "Unlimited access to all premium features for a monthly/annual price", "metadata": {}, "monthly": { "offeringIdentifier": "premium_access", "product": { "identifier": "co

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RevenueCat Staff
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hasenMember
asked in SDKs
Error enumerating unfinished transactions for first transaction listener

Error enumerating unfinished transactions for first transaction listener: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=GBR, NSUnderlyingError=0x600000c02dc0 {Error Domain=AMSErrorDomain Code=2 "Finance Authentication Error" UserInfo={NSLocalizedDescription=Finance Authentication Error, AMSURL=https://mzstorekit-sb.itunes.apple.com/inApps/v1/history?guid=7666DF87F208&reason=initial, AMSStatusCode=401, NSLocalizedFailureReason=No delegate to perform authentication: <AMSAuthenticateRequest: 0x600000c0f4b0> { account = jerichomiles6@gmail.com (78985344-F6FD-42AD-BCEB-DF36B39D9837), logKey = 1379CD2F, options = <AMSAuthenticateOptions: 0x600003b408c0> { AMSAuthenticateOptionsAllowPasswordGeneration = 0, AMSAuthenticateOptionsAllowSecondaryCredentialSource = 0, AMSAuthenticateOptionsAllowServerDialogs = 0, AMSAuthenticateOptionsAuthenticationTypeKey = 1, AMSAuthenticateOptionsCanMakeAccountActiveKey = 0, AMSAuthenticateOptio

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abhishek-mhatreNew Member
asked in SDKs
How do I keep track of subscription status once it has been cancelled?

I am using RevenueCat in my React Native app. I have a subscription and I use getCustomerInfo to keep track of subscription status. When the subscription is purchased, getCustomerInfo’s activeSubscription property lets me know that it’s been purchased and I can let the customer know the same. But when the subscription is cancelled, activeSubscription still shows active until the subscription finally expires (in real life this would be month but in my case, it’s 5 mins). As a result, I’m not able to let the user know they’re subscription has been cancelled when they cancel (I have to wait till it expires). I have also checked out the willRenew and unsubscribeAt properties of getCustomerInfo.entitlements but they show the same behaviour. I also tried out addCustomerInfoUpdateListener instead of getCustomerInfo and it also shows the same behaviour.

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wes_clark
RevenueCat Staff
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Caleb LazardNew Member
asked in SDKs
Susception works in Xcode but does not work in TestFlight

This have been extremely frustrating, and I am in dire need for help or assistance. I created a app and added the RevenueCat code information to my project, and followed all the examples exactly. I watch countless videos. I finally got it to work on the simulator IOS 14 like explained. it works perfect. I triple checked my information both on RevenueCat platform and in apple developer. after being uploaded to apple developer, and I downloaded it from TestFlight. I try to make a purchase, and nothing happen. it is as if the screen is frozen. please help me with this issue. Thanks!!!!

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RevenueCat Staff
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artem-koniaev-1a6110New Member
asked in SDKs
Close button color

Dear RevenueCat, Thank you for the Paywall functionality. How can I customise the close button color in Swift?

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luca-b4c60cNewcomer
asked in SDKs
Paywall Close Button Color Always Black in Android

I set the light mode color of the close button to white, but it is always black on Android, how to fix this problem?

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H
RevenueCat Staff
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vishal-vats-6bdc33New Member
asked in SDKs
FFI for RevenueCat Purchase SDK

Is there any way of getting the FFI file for the revenue cat purcahse SDK?

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H
RevenueCat Staff
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Trends ChannelNew Member
asked in SDKs
Crash in Kotlin

Hi, I am implementing Revenue cat SDK 8.4.0 in my Android app. It works perfectly and everything is ok for most of users but lately I am receiving this crash on crashlytics java.lang.IllegalStateException: Attempting to launch an unregistered ActivityResultLauncher with contract com.revenuecat.purchases.ui.revenuecatui.activity.PaywallContract@81ad151 and input PaywallActivityArgs(requiredEntitlementIdentifier=flixunblocker_v5, offeringId=flixunblocker_offer_v5, fonts=null, shouldDisplayDismissButton=true). You must ensure the ActivityResultLauncher is registered before calling launch(). I tried to reproduce the crash but I didn’t succeed. The common thing that all the users receiving this crash are Android TV users. Do you have any idea how to fix this or how to reproduce this issue. Thanks

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RevenueCat Staff
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struan-27ce4aNew Member
posted in SDKs
Determining if a user is on intro pricing

In my app once the user has successfully subscribed and has access to the app, I want to be able to display the current pricing that the user is on back to the user. This is fine if the user is not on an intro pricing plan, but I am having a hard time determining and then displaying this if the user is in an intro pricing period. I am able to find the correct intro pricing using the snippet below, but this does not help me figure out if the user is paying that price or the full price. packageInfo.product.introPrice?.priceString I am using React Native. Thanks

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RevenueCat Staff
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ramsayNew Member
asked in SDKs
Cant extract data from firebase webhook

export const extFirestoreRevenueCatPurchasesHandler = onRequest( async (request, response) => { const {processUserCredits} = require("./functions/userCredits"); await processUserCredits(request); response.status(200).send('Webhook received'); }); export interface RCEvent { api_version: string event: { aliases: string[] app_id: string app_user_id: string country_code: string currency: string entitlement_id: string entitlement_ids: string[] environment: string event_timestamp_ms: number expiration_at_ms: number id: string is_family_share: boolean offer_code?: string original_app_user_id: string original_transaction_id: string period_type: string presented_offering_id: string price: number price_in_purchased_currency: number product_id: string purchased_at_ms: number store: string subscriber_attributes: any takehome_percentage: number transaction_id: string type: string }} export async function processUserCredits(request: any) { const innerBody = request.body as RCEvent; const productId =

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Ryan Glanz
RevenueCat Staff
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dejiNew Member
asked in SDKs
Error after migrating to RevCat SDK 5.x.x

When i build my app on the new sdk i get a coiuple errors: Trying to purchase a plan: ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. This StoreProduct represents an SK1 product, but SK2 was expected.

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asindhuHelper
asked in SDKs
Error: Purchase was cancelled (intermittently seen in production)

I’m seeing this error pop up in production only, through Sentry logs. It is intermittent -- it looks like most users are able to subscribe successfully. And, I know that in some cases this may be a legitimate situation where someone clicks purchase and then cancels out of it. However, I see this happening a lot more than I would expect if it were just that situation. In addition, I have specific reports of users trying to make the purchase and seeing an error message in my app. When I triangulate that back to the Sentry issue occurring on that device at that time, it’s the “Purchase was cancelled” error. So my question is, if the user is saying they are attempting to purchase and not canceling it, but they are still getting this error back from RC, how can I further debug? For additional context here is the complete error I get back from RC. Again, this happens intermittently when users attempt to make a purchase, even if they state that they did not cancel it: { code: 1, message: Purc

2013
joan-cardona
RevenueCat Staff
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TonyDedicated Member
asked in SDKs
Prices off by 1 cent (ish)

When I use the price string from the API, we see 12.99 like we have in the Apple app store. However, when I access the price itself in the Flutter client library, I see 12.989999771118164. I am not manipulating this price at all, I am printing it directly from Flutter lib. Do you think this is: 1) Apple weirdness 2) RevenueCat API bug OR 3) Flutter bug?

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kunga_tashiNew Member
asked in SDKs
[EXPO] How to fetch products from RevenueCat? Why does Purchase.getProducts(['productId']) return empty array?

I have created a product in google play console, and I also created a revenuecat product with the same id, but the the following line of code returns an empty array. // Fetching all products by passing an array of their product_idconst products = await Purchases.getProducts(['product_id']); // Printing the list of products available.console.log(products); // Example response:[] Project info: Expo SDK version: 45 React native: 0.68.2 react-native-purchases: 4.6.1 Device tested: android

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kaitlin
RevenueCat Staff
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hosam-aly-b726a0
asked in SDKs
Ionic Web

We are building a cross-platform app. When trying the capacitor plugin, we are getting: Web not supported in this plugin. Is capacitor/ionic supported in iOS and Android only?

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