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Hey everyone 👋We’ve recently moved to RevenueCat, and I’m trying to rebuild one of the key analytics workflows we used before- analyzing Trials, LTV, and Refunds broken down by Media Source.In our setup, the app sends attribution data using the $mediaSource field, following the RevenueCat documentation.I can see that this value (e.g. Traffic Source) is correctly displayed in each Customer Details page — so the attribution data is definitely being passed and received.However, I’m running into two issues: I don’t see a “New Chart” (+) button anywhere in the Charts section, even though I’m on the Pro plan and have the Admin role. I can’t find any way to filter or segment existing charts by $mediaSource.  I’ve already tried the usual troubleshooting st

Hey,sorry but I can not wrap my head around how people manage to not exceed their rate-limit of the API v2 if they have a lot of users on their app?Imagine this:I have 10.000 Users, a VERY low user-base in terms of possibilities in Google Play Store AND Apple App Store. I also use the Currency Function of RC, so I not only need to update the Currency via API v2 but I also need to check sometimes if the user still has enough credits on his RC-Account to either stop him from accessing token-based functions or allowing him to do so.So 1 User does 2-3 API v2 Calls to RC for accessing a Tool in my App.You see the problem? 10.000 Users but only 30 of them can use the app per Minute, since the rate-limits exceeds otherwise. How should I manage a Delay-Function in my Backend, if 1000 Users try to API-Call and Update their currency on RC? It would take 30min, till the 1000. User has done his API call.For 2000 Reque

I have added localization through RevenueCat which has updated the text content. I would like to change the main image for each language to help improve conversions by country. Is it possible to “localize” the image in addition to the text copy?This question was from another user, but has been closed for comments.. I need to know also?!

Hi, I know that virtual currency is in beta, but needed this for my new app and I thought I’d give it a try. I saw three issues with it so far (as you can see from this user log). This is using App Store Sandbox user on a physical device with 5 min refreshes. Issues: User gets bot the trial credit (30) and monthly credit (50) before trial credit gets deducted Sometimes user might have double the monthly credit (100) because deduction seem to be delayed. When transferring to another user using Restore Purchases, credits do not seem to transfer.I could see 1 and 2 being the case just because of the accelerated Sandbox schedule, but would like a confirmation before I go ahead and publish this if possible. Thank you! ---Deducted 50 CRD2025-10-10 at 06:34 PM UTC • Via expirationDeducted 50 CRD2025-10-10 at

I am following the Meta Ads integration guide and have successfully implemented the setup. We can confirm that the Facebook Anon ID and IDFV are being recognized for each user. For ATT consent, when denied or not determined, the IDFA correctly shows as 00000000, so everything appears to be functioning as expected on that front.I am using the Conversions API in the RevenueCat → Meta integration and have enabled “Send events when ATT consent is not authorized.”1. I can see Trial Start events in Events Manager attributed to ads (but no App Installs).2. Those trials are linked to the correct ad set (in Events Manager)3. However, in the Campaigns view, neither Trial Starts nor App Installs are appearing.I'm confused why it shows in event manager and not in Campaign views.Separatley the app installs are not showing at all for adverts (in Events Manager / Campaign Results_Screenshot: 

Hi RevenueCat team,I'm running into several webhook limitations while trying to set up proper environment separation for my project. I have 6 apps in one project:Dev iOS Dev Android Preview iOS Preview Android Production iOS Production AndroidDev, Prev, and Prod have their own backend and Webhook Url.Problems I'm facing: Can't select multiple specific apps - When creating a webhook, I can only choose "All Apps" or a single app. There's no way to select just "Dev iOS + Dev Android" for a single webhook. Why is this not possible? I don’t understand it... Each webhook URL can only be used once - If I try to create two separate webhooks (one for Dev iOS, one for Dev Android) pointing to the same backend URL (https://my-dev.supabase.co/webhook), I get an error that the URL is already in use.

Hi RevenueCat Team,I'd like to suggest an improvement to the feature request process.From what I've observed, new feature ideas are currently posted as regular forum topics. While the team is responsive in acknowledging them, the threads are often closed after the request is "forwarded to the team."This process can feel like a bit of a black box for users. We don't have a way to see if a feature is being actively considered, its priority, or an estimated timeline. I personally suggested two features about a year ago, and the lack of a clear status update makes it discouraging to contribute new ideas.I propose creating a dedicated feature request portal/page. A system like this would be a huge win-win: Prioritization: It would allow users to upvote and comment on requests, giving your team a clear signal of what the community needs most. Transparency: A status (e.g., "Planned," "In Progress

I just purchased something in sandbox mode but the operation doesn’t appear on the customer’s history. Looking through the logs, I’ve seen this error. Haven't seen any posts about it - any additional information?Note that I'm using Superwall as the main paywall provider and RC is just observing.

Hello,We are currently utilizing the API to track purchased products and the total balance of virtual currencies.We have noticed that detailed virtual currency transaction history is not available through the API, only via the UI.Are there any plans on the roadmap to expose the full transaction log? Additionally, it would be extremely valuable to include a reference ID field for each virtual currency transaction made through the API, allowing us to connect the transaction directly to a specific action or event, rather than relying solely on timestamps for correlation.We look forward to hearing about your API development plans.Thank you.

This is driving me crazy because there is a corrupted user in my sandbox environment and I can’t continue working without deleting it. But deleting it doesn’t work because it’s cached for a few hours. We REALLY need a way to be able to completely delete a user in sandbox environment along with clearing the cache.

Recently Google introduced one time products. Do we need to update any libraries? Asking for react-native purchases specifically.

I have a new-ish app that launched about 2 months ago. I launched the app without RevenueCat, but added it about a week later. I had done a few thousand installs and trial starts during that period. As a result of adding the RevenueCat SDK late, my early data on the platform is totally messed up (missing data, incorrect subscription retention metrics, etc).Can I simply import all of my purchases (server-side, using app store server notifications which I have stored) and expect RC to handle it seamlessly? This means creating the previously unseen customers, merging the seen customers with their newly received ASSNs, etc. Else, how can I fix the bad data I have for the first week of my app?

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 We are using RevenueCat only for non-subscription in-app purchases (e.g. consumables). We currently handle reward distribution exclusively via webhook events on our backend. However, we’ve encountered some cases where a purchase fails (e.g. credit card limit exceeded or other payment method failures), but the frontend has no way to detect this and may incorrectly treat the purchase as successful. We’d like to ask:  For non-subscription products, is there any way on the client side (React Native SDK) to detect if a purchase has failed right after calling Purchases.purchasePackage()? What specific webhook events does RevenueCat send to indicate:   a successful non-subscription purchase? a

Hi everyone,I’ve seen older posts about RevenueCat working on Paywalls UI support for Unity, but nothing concrete has been released yet. Our app is built in Unity, and right now managing paywalls requires developer work every time we want to test or update something.Does anyone know if there’s an official timeline for Unity Paywalls UI (similar to what’s available on iOS/Android/Flutter)? Has there been any word from the team recently, or are there recommended workarounds in the meantime?Thanks in advance!

We recently upgraded `react-native-purchases` from `^7.4.0` to `^9.1.0`  in order to comply with the **latest Android billing policy changes**. Since then, on **iOS 18 (EAS build, Expo Managed Workflow)**:- In-app purchases succeed- App Store receipts are received correctly- BUT transactions **do not show up on the RevenueCat dashboard**- Entitlements are **not unlocked** ⚠️ Android is working fine — purchases are tracked correctly and entitlements are unlocked as expected. No changes were made to our RevenueCat dashboard configuration. --- ### Environment:- "expo": "^51.0.0"- "react-native": "0.74.5"- "react-native-purchases": "^9.1.0"- Build: EAS Build  - Expo Managed Workflow  - Platform: iOS 18 The issue started **immediately after upgrading the SDK** and deploying via EAS build on iOS 18. We’d appreciate g

Copied Hi, I am facing an issue with the iOS version of my react native app. As the title suggests, when I perform an action in the app which causes the paywall to open (subscription paywall), it closes itself after a second or two of being visible with PAYWALL_RESULT of CANCELLED. Versions:"react-native-purchases": "^9.6.0","react-native-purchases-ui": "9.6.0",I cannot seem to find any other people who have documented experiencing this issue, and there are no warnings or errors thrown in xcode or the metro terminal which can give me any further clues.If you require any more information from me in order to help, do not hesitate to ask for it!Updated: also same issue on physical device as well Ipad, simulator and emulatorVideo recording link: Thanks very much.

Hi RevenueCat Team, We are using RevenueCat only for non-subscription in-app purchases (e.g. consumables). We currently handle reward distribution exclusively via webhook events on our backend. However, we’ve encountered some cases where a purchase fails (e.g. credit card limit exceeded or other payment method failures), but the frontend has no way to detect this and may incorrectly treat the purchase as successful. We’d like to ask:  For non-subscription products, is there any way on the client side (React Native SDK) to detect if a purchase has failed immediately after calling Purchases.purchasePackage()? What specific webhook events does RevenueCat send to indicate:   a successful non-subscription purchase? a failed non-subscription purchase (e.g. payment declined, card limit, etc)?

I wanted to add a social proof carousel to my paywall, and the text inside the carousel didn’t show up! I tried changing the colour of the text didn’t work. There was an emoji in the text, which was visible just fine. Can you help me debug this? I tested on two real devices, and it didn’t work on either of them. I also tried a different style of the carousel, but still the same problem. 

The upper part is cut off. Android. Flutter.This is how it should look (taken from the dashboard). This is what I’m calling in Flutter.RevenueCatUI.presentPaywall(displayCloseButton: true);What could be the issue that cuts off the upper part as seen in the first screenshot?

I’ve seen this issue reported already, but there’s specific context which seems to justify opening a new one.It appears on Sentry (Android, Kotlin Multiplatform) and it seems always triggered by Google Play’s automated testing (note however that the app is not live yet, so reports in general are limited).I’m not using `PaywallActivity` in the app. I’m not using a pre-configured paywall, but my own views + SDK functions.RevenueCat is initialized early in app’s lifecycle, as instructed.# I: There is no singleton instance. Make sure you configure Purchases before trying to get the default instance. More info here: https://errors.rev.cat/configuring-sdk**Issue ID:** 69094325**Project:** pivot**Date:** 08/10/2025, 14:03:31## Issue SummaryPurchases SDK not configured before use in PaywallActivity**What's wrong:** The **Purchases SDK** is not configured before use. This occurs in **PaywallActivity**.**In the trace:** Th

Hi I’d like to check whats the best practice / what are developers doing to figure out what people actually payed for after using the paywall.I have two products users can choose from.A one off payment to pay for “tokens” (Consumable)  A monthly subscriptionWhen a Customer pays for something, this triggers an event on  `addCustomerInfoUpdateListener` To figure out If they subscribed I check ‘activeSubscriptions’ .. If a subscription is in the array then I know thats what they bought  But if they choose a consumable, im looking at  `nonSubscriptionTransactions` I can see a purchaseDate for each one. Do I look at the date to figure out if they just made the purchase? Whats best practice here? Thanks  

Hello! I am trying to get my tabs to fill the width of their parent container. Everything in the stack is set to fill width, but it’s still not working. Can you please help?   

Recently I have released a new iOS which has no user login, and it generates and stores unique App User ID on device. Many users reported that they cannot use the app across multiple devices, and I figured it is because of your setting “Transferring purchases seen on multiple App User IDs”. Seems there currently is no setting that would support my use case, which I believe must be quite common.In my other apps, with similar setup, the setting for “Transferring purchases seen on multiple App User IDs” is “Share between App User IDs (legacy)” and there it works well. - Why this setting is no longer supported? 😕I have gone through your docs once again, and it seems you recommend not setting App User ID in setups like this, but without it many things become unusable - I don’t have the same id for user device across all services (e.g. diagnostics, analytics, etc.), some external integrations won’t work, also can I grant an entitlement or set a different offering for an anon

Hi there! I’m Jon. I’m building an app for the Play Store and I was wondering if it’s possible to set up a non-renewing free trial on Android. On iOS, it’s pretty straightforward since I can just create a $0 non-consumable as the free trial. However, I don’t think it’s possible to do the same in the Play Store.I want to post on here to see if anyone else is wondering the same thing as me and what are the different ways I can set up this kind of free trial on Android.Thanks and I look forward to hearing from everyone soon! :D