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Question

Video Component Goes Dark on First Paywall Open (Works on Re-Open)

  • November 18, 2025
  • 7 replies
  • 76 views
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Hi! I’m using Paywall Builder to design my app’s paywall and recently added a video component for the first time. When I open the paywall in the app, the video starts playing, but after a few seconds the entire video area goes dark.

If I close and re-open the paywall, the video then plays normally in a loop with no issues.

Has anyone experienced this before, or know what might be causing the video to go dark on the first load? Any guidance would be appreciated!

I use the following template paywall:

 

7 replies

jacob-rakidzich
RevenueCat Staff
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Hey, thanks for reporting this!

I found and fixed a bug for iOS like the one you’re describing already, so I’m hoping it’s a simple version update for you. That went out in the Flutter SDK versioned 9.9.6

Would you confirm that on that version and later that this bug still occurs?

—Jacob
JayShortway
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  • dkaangulhan
  • Author
  • New Member
  • November 18, 2025

Hey, thanks for reporting this!

I found and fixed a bug for iOS like the one you’re describing already, so I’m hoping it’s a simple version update for you. That went out in the Flutter SDK versioned 9.9.6

Would you confirm that on that version and later that this bug still occurs?

Thanks for response!

I installed the latest version, 9.9.7, but the problem persists. I, first, encountered the problem on the version 9.9.6 btw.

jacob-rakidzich
jacob-rakidzich
RevenueCat Staff
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Hey, thanks for reporting this!

I found and fixed a bug for iOS like the one you’re describing already, so I’m hoping it’s a simple version update for you. That went out in the Flutter SDK versioned 9.9.6

Would you confirm that on that version and later that this bug still occurs?

Thanks for response!

I installed the latest version, 9.9.7, but the problem persists. I, first, encountered the problem on the version 9.9.6 btw.



Well, it appears that by fixing it for my build setup, I broke it for yours… I have ideas on how to fix it, and I will look into that. 

—Jacob
jacob-rakidzich
RevenueCat Staff
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Okay. I have a potential fix I’m going to ship soon. It will probably be out in the next Flutter release.

—Jacob
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  • dkaangulhan
  • Author
  • New Member
  • November 23, 2025

Thanks for your interest! purchases_flutter 9.9.8 was released recently. Does it solve the problem?

jacob-rakidzich
RevenueCat Staff
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No. Unfortunately, the PR is still in review.

—Jacob
guilherme
RevenueCat Staff
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  • guilherme
  • RevenueCat Staff
  • December 4, 2025

Hi, just a quick update here, to keep this opened - that the PR is still in review!

I will be sure to let you know once I have any updates here.

Best,

Gui, Developer Support Engineer @ RevenueCat
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