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I am using Unity 2021.3.27f1 and RevenueCat version 6.10.0.My code works fine on iOS, but I encountered this error message on Android (real device) when get offerings. This error occurs whether I use Unity's build and run feature or upload it to the internal testing on the Google Play Console: _getOfferings {"error":{"code":2,"message":"There was a problem with the store.","readableErrorCode":"StoreProblemError","readable_error_code":"StoreProblemError","underlyingErrorMessage":"Error when fetching products - DebugMessage: An internal error occurred.. ErrorCode: SERVICE_UNAVAILABLE."}}I've checked my settings in RevenueCat:The Google Play package name matches across Google Play Console, Unity, and RevenueCat. The package and offerings are correctly set up in RevenueCat. It’s not an issue with the developer API, as the payment feature is only being tested by me and hasn't been officially

Hi,We’ve been sending requests to the following endpoint: https://api.revenuecat.com/v1/subscribers/{{id}}.curl --request GET \ --url 'https://api.revenuecat.com/v1/subscribers/<app_user_id>' \ --header 'accept: application/json' \ --header 'authorization: Bearer <my_v1_token>'In the request we DON’T send the optional parameter: “X-Is-Sandbox”: https://www.revenuecat.com/docs/api-v1#tag/customers/operation/subscribers On the production environment, we have the following json response.{ ... "subscriber": { "entitlements": {

Upgrades, Downgrades, & Management docs for Google Play only offer code snippets for Kotlin and Java. Is there no React Native alternative?

Hi guys!I’m about to launch the new version of my app with Revenue Cat. I did enable the Firebase integration as I want to store info about my users in it. My application also need to store a few additional info about my user (extra metadata like locale or application specific info).My application communicates with my API (that needs to know the entitlements of my users, so I’m also using the Rest API).The thing is… I have data about my users dispatched at 3 different places:In RevenueCat (where I have useful information like the last app version, device version, last seen, etc...).  In firebase (where i have entitlements and stuff from RevenueCat but not all the data enumerated above) In my API local MySQL database (where I store the additional data that I need for my user like locale or application specific stuff)So If I want a complete vision of my users, I need to aggregate all this different sources.

This is a technical question for the revenue cat suppourt team.Please have a look into my account. I configured the webhook in my dashboard and verified that the test webhook is working which it does.Beyond that no, webhook events are sent to my server at all. I configured the sandbox testing in google which works well. The events are properly shown in the customer profile. But the webhooks are just not triggered.Here an example for an event that never triggered a webhook: { "app_id": "appbf2ba432f2", "app_user_id": "e54178d1-0ba0-4f52-b768-8b16da7ec516", "country_code": "DE", "currency": "EUR", "entitlement_ids": null, "environment": "SANDBOX", "event_timestamp_ms": 1660003974081, "expiration_at_ms": 1660004387520, "is_family_share": false, "is_trial_conversion": false, "offer_code": null, "price": 8.130577688

Hi,My app was just being rejected by apple because of Guideline 3.1.2 .Apple says my app “offers a free trial or introductory period but does not make it clear how long the free trial lasts and the amount that will be billed after the free trial is over.”So I checked out my paywall settings and found out the “Introductory offer values” on the “Display Settings” menu was off. I was pretty sure I turned that on because the Chinese configuration is correct.I tried to tick the checkbox on and click “save changes” button and it did say “Paywall successfully updated.” but actually not. I tried delete the whole paywall and create a new one but some issue tome.I’m using Template 5 - Bengal Content. Steps to reproduce the bug:create a paywall and use Template 5 - Bengal Content setup subscription with a free offer on apple developer portal fill out the template, check the “introductory of

Hello RevenueCat team and community!I’m trying to integrate Stripe with RC and so far i’ve been following the steps of this documentation.The documentation says “When using Stripe Checkout, you should listen to and send subscriptions to RevenueCat after both the customer.subscription.created and checkout.session.completed events.”It works when event is checkout.session.completed but it doesn`t if event is customer.subscription.created.This is script sample        if (            self.event_type == "customer.subscription.created"            or self.event_type == "checkout.session.completed"        ):            url = "https://api.revenuecat.com/v1/receipts"

I need the original transaction id to send it to backend. We use original transaction id to check whether a used has renewed a subscription or not. I can’t check for renewals in the app because our service works outside the app, even if a user deletes the app. I was using StoreKit and had access to it but I can’t seem to find it when using RevenueCat Paywalls. How can I access the original transaction id?

I want to generate a promo code which will give access to first 200 users for free.I want to implement this in flutter. How can I do that?

Hello,I hope you are doing well. I am currently working on integrating RevenueCat into our application and I am encountering difficulties obtaining some crucial information during the payment status check via the API.Specifically, I am using the following API endpoint: https://api.revenuecat.com/v1/subscribers/{$userId}. However, I am unable to find the payment ID, payment status, and the amount paid by the user in the API responses. These details are essential for our payment tracking and subscription management.Could you please provide guidance or examples on how to obtain these pieces of information from this API? Any help or suggestions would be greatly appreciated.Thank you in advance for your assistance.Best regards, 

Hello,I have an application that includes In-App Purchases (IAP). Previously, I offered a non-consumable lifetime premium option. With my latest update, I added a monthly subscription option. I prepared and implemented the subscriptions correctly and submitted the app update, expecting both the app update and the subscriptions to be reviewed together by the same reviewer. However, my app update was approved while the subscriptions were rejected. Now, my app is live but only offering the original IAP, which includes the non-consumable lifetime premium option and the new monthly subscription. This is a rather strange situation, and I need to resolve this issue as soon as possible.What steps can I take to fix this problem quickly? Thank you for your assistance. 

{all: {}}The issue is occurring in iOS as well as Android.The product identifiers are same in the appstore as well as revenuecat. All agreements have been signed. There is a working version of RNIAP which we are replacing with revenuecat.I am not using any sandbox, directly testing on my device.How do I go about resolving this issue?

Is this to be expected? I’ve setup my free trial in App Store Connect for one of my two products (the annual plan) and everything on that end seems to be good to go. But every time I hit checkTrialOrIntroductoryPriceEligibility in my simulator i’m getting INTRO_ELIGIBILITY_STATUS_NO_INTRO_OFFER_EXISTS. Is there anything I need to do in my Revenuecat dashboard to support adding a free trial? I’m seeing the free trial discount details coming down on product.discounts[0] from my getOfferings call.

Hello! I’m doing a game for VisionOS using Unity and I’m trying to using RevenueCat, but without success. I’ve followed the guides and everything seems to be properly setup.However, when I run the game I get no logs (or errors) from RevenueCat whatsoever. I have the logLevel set to verbose.Calling any method on the Purchases behavior simply does nothing. I suspect it’s because the Purchases class has the following code:private void Start() {#if UNITY_ANDROID && !UNITY_EDITOR _wrapper = new PurchasesWrapperAndroid();#elif UNITY_IPHONE && !UNITY_EDITOR _wrapper = new PurchasesWrapperiOS();#else _wrapper = new PurchasesWrapperNoop();#endif if (!string.IsNullOrEmpty(proxyURL)) { _wrapper.SetProxyURL(proxyURL); } if (useRuntimeSetup) return; Configure(strin

Hi,I am looking to trace a specific purchase and cancellation that I see in Revenue Cat’s Customer Profile in App Store Connect. Is this possible?I know that in Google Play Console, under Order Management, there are Order IDs I can map to transaction_id’s from RC.. But not sure I can see the same in App Store Connect.Do you guys know if Apple has a full customer view that tells me the lifetime revenue for that customer and the final take home amounts?Thank you

Hello! We intend to provide a panel so the user can see their Purchase history.The PurchaserInfo object provides a good list of nonSubscriptionTransactions that gives a solid output with product id and date of purchase for them. But for subscriptions we only get the latest for each product id, I see it is also the output from the API, so it’s not just a SDK limitation. Is there plans to add something more thorough? Is there any other endpoint where I could get such data? I’d rather not hunt down a local receipt for this (and of course I prefer it to be cross platform) Best regards,Rafael

Users have reported and proved active subscriptions. Only they are presented with the paywall.  here is my code to check their status  static func isPremiumSubscriber() -> Bool {var subscribed = false Purchases.shared.getCustomerInfo { customerInfo, error in//this is too slow as subscribed is not updated to the result of //!customerInfo!.entitlements.active.isEmpty//before function is returned with the initial value of false for subscribed.     subscribed = !customerInfo!.entitlements.active.isEmpty }return subscribed } 

Hi, I observed a weird behavior with RC where it logged a lot of "granted entitlement" entries. I usually use this REST API RevenueCat Entitlements to grant promotions to some users, then use this REST API RevenueCat Grant a Promotional Entitlement to revoke the promotion under certain conditions.When I checked the Entitlements section, I realized there were a lot of "Granted entitlement" entries displayed (please check the attachments).That led to a lot of CANCELLATION events coming to my webhook when I revoked that user's entitl

My app is a paid app, and I’m transitioning the pricing model to the same model as Due app (https://dueapp.zendesk.com/hc/en-us/articles/360053244591-What-is-the-Upgrade-Pass). The difference is instead of using a subscription, I use a consumable in-app purchase.Each feature in the app has its own release date. To determine if a feature is unlocked, I compare its release date with the upgrade end date. If the release date is the same as or earlier than the upgrade end date, the feature is unlocked. I calculate the upgrade end date from the CustomerInfo object returned from Purchases.shared.getCustomerInfo:Purchases.shared.getCustomerInfo(fetchPolicy: .notStaleCachedOrFetched) { customerInfo, error in    if let customerInfo {        let purchaseDate = customer

Hello,I’m trying to use custom display logic in my android’s paywall dialog.I use “setShouldDisplayBlock” according to the documentation, however it seems it’s being ignored.Let’s use an exaggerated example:val paywallDialogOptions = PaywallDialogOptions.Builder() .setShouldDisplayBlock { false } .setRequiredEntitlementIdentifier(PurchaseManager.premiumEntitlementId) .build()PaywallDialog(paywallDialogOptions = paywallDialogOptions)It should never be displayed according to the documentation, yet it’s being shown the moment the screen is open.Did I get something wrong?I created a simple project that it can be tested on - https://github.com/kmalyshev/purchases-paywall-problem. You’d need to add a revenuecat’s api key and the entitlement identifier

We have found an issue during Live App Testing on the Amazon App Store. In the Amazon Developer Console we have set up one subscription in-app items with two terms: Monthly, paid subscription, no free trial, no promotional price Annually, paid subscription, free trial (1 month), no promotional price. When testing our app with Amazon Live App Testing, we found that the annual subscription package object from RevenueCat does not have a period set (it’s “period=null”), however, the monthly subscription has a period set as expected (“period=Period(value=1, "unit=MONTH", iso8601=P1M)”). The main difference between the two is that the annual subscription has a free trial period. This hinders us from displaying our available packages as desired with the proper subscription period. We’re using RevenueCat v8.1.0. My device is a Amazon Fire HD 8 (12th Generation), running Android 1

I am testing my application. I can make purchases and test them in the simulator, but whenever I share testflight, it gives error number 23 on the real device. Can you help me, I'm sure I'm doing everything right?

I am testing my application. I can make purchases and test them in the simulator, but whenever I share testflight, it gives error number 23 on the real device. Can you help me, I'm sure I'm doing everything right?

Hi,We are trying to use the OpenAPI spec available on your website but if you run a linter against it, you can see that many of your examples do not align with the specification:v1:npx @redocly/cli@latest lint https://www.revenuecat.com/docs/redocusaurus/plugin-redoc-3.yaml v2:npx @redocly/cli@latest lint https://www.revenuecat.com/docs/redocusaurus/plugin-redoc-0.yaml This will show things like:Example value must conform to the schema: `refunded_at` property type must be string.238 | period_type: normal239 | purchase_date: '2019-07-26T01:02:16Z'240 | refunded_at: null241 | store: promoti

I’m building an app in FlutterFlow so no code app and i integrate RevenueCat that i would make app on subscription on monthly basis. I look and i do like tutorial say and every step one by one, but when i put in FlutterFlow test mode and press button nothing happen and i don’t know where is problem?Does anybody know some good tutorial or is open to help?