General Questions

Our app was rejected by apple because of a bad payment experience with the paywall pageWhen a user taps on the CTA button on the Paywall It loads the IOS payment sheet. User enters the password to confirm the purchase on the first one, a second IOS payment sheet is shown almost immediately. User re-enters the password a second time Payment successful. Note: The paywall is NOT what is been shown twice, its the IOS payment sheet that prompts the user to make a payment. In another thread, the solution was This is actually an Apple sandbox quirk. Other developers and myself have also experienced seeing the payment sheet twice (sometimes even more) when performing a test purchase. Nothing to worry about here! The production environment once you ship your app is much more stable.This was not helpful and doesn't

I have a question about the TRANSFER event flow. I see this in the docs -For example, if UserA buys a subscription, then UserB logs into your app on the same device and restores transactions, UserB would now have access to the subscription and it would be revoked from UserA.Currently I’m implementing the handling of the TRANSFER event, so right now when trying to transfer our handler is returning a 500 because it’s not checking for the ids in the right place, which is fine, I can fix that. But even with the 500 response I see that UserB now has the entitlement but it has not being revoked for UserA. Is fixing this minor error so we now return 200 if the ids are valid enough to trigger UserA’s entitlement being revoked?We have some tracking of entitlements our side that we’ll be updating since I understand that the TRANSFER event doesn’t trigger any follow up webhooks but just wanted to clarify this point.Thanks!

Hi, We noticed that some users are missing in the export file we have on our S3.The user exists on RC dashboard when we look in the Customers tab.Do you know how is it possible?Just in case it has an impact, we didn’t select the option “Receive new and updated transactions only” so we receive everything each time. Thank you for your help,

I’m facing an issue with a white screen that pops up intermittently while testing RevenueCat integration in my app, especially when updating subscription status or making API calls. It only happens after these actions, and I’ve already tried clearing cache and reinstalling the app.I’ve double-checked the SDK setup and the subscription flow, but the problem persists. Anyone else dealt with this? Any tips on how to debug or fix it?

I’m testing my iOS app (designed for iPhone/iPad) on Apple Silicon, and when trying to purchase a subscription I get the next error:ERROR: 💰 Product purchase for 'pro_plan_subscription' failed with error: PurchasesError(error: There was an unknown backend error., userInfo: ["NSLocalizedDescription": "There was an unknown backend error. The API key is not intended for the Platform. (7810)", "NSUnderlyingError": Error Domain=RevenueCat.BackendErrorCode Code=-1 "The API key is not intended for the Platform. (7810)" UserInfo={rc_backend_error_code=7810, NSLocalizedDescription=The API key is not intended for the Platform. (7810)}, "rc_backend_error_code": 7810, "readable_error_code": "UNKNOWN_BACKEND_ERROR", "source_file": "RevenueCat/HTTPClient.swift:886", "rc_response_status_code": 403, "source_function": "parseUnsuccessfulResponse()"]) I’ve checked the RevenueCat admin dashboard and ensured there’s no separate option for Mac App Store. The

What happens when I delete subscriptions in App Store Connect?Does `customerInfo.entitlements[“pro”]?.isActive` continue to return `true`?I want to stop renewing subscriptions, but still provide service to paid users during their validity period.

I’m setting up RevenueCat for the first time and have come across a handful of documentation bugs that I’d like to report. What’s the best place to report them?

Hi.I have used the Revenuecat extension for firebase for a while, but have not found the use of it as I cant see custom claims in the idTokenResult.I want to use custom claims to only allow users with subscription to upload files and then use this custom claims on firestore rules instead of only checking permission inside the application.I have configured the extension in revenuecat and enabled custom claims in the extension:Should custom claims be set in Firebase Auth with the user's active entitlements? DescriptionENABLEDBut when i fetch the entitlements in application, i only get theese:user?.getIdTokenResult(true).then((value) => print(value));{   "firebase":{      "identities":{         "email":[            "x"         ]      },      "sign_in_provider":"password"   },   "user_id":"x",   "

I am developing an application in Kotlin with Jetpack Compose and implementing the code to retrieve subscription offers, which include three different plans.I have uploaded the app to Google Play Store in production to test its functionality on a real device. However, when trying to fetch the products, an error occurs, even though the configuration appears to be correct.@HiltViewModelclass PurchasesViewModel @Inject constructor() : ViewModel() { var informationState: InformationUiState by mutableStateOf(InformationUiState.Hidden()) private set var offeringState: Offering? by mutableStateOf(null) private set var selectedPackageState: Package? by mutableStateOf(null) private set init { loadOfferings() } private fun loadOfferings() { Purchases.sharedInstance

How to set up the free trial offer in Flutter and Google Play? In my Google Play Store Console, I have setup the base plan. I have then setup a trial 7 day offer. The offer is now separate from the base ID. When I use the base ID for my product offerings, it doesn’t automatically grab the Google Play offer. How do you implement this, is there a partial example to follow?From previous post: I don’t have a full example, but sharing some parts of the code to see if it helps (let me know if it doesn’t).The flutter repository has a sample app called magic weather with a paywall → https://github.com/RevenueCat/purchases-flutter/blob/main/revenue

Is revenuecat like 1% additional commission from the stripe credit card commission rate?  Just curious with the system

Is the following still required in my AndroidManifest.xml?<uses-permission android:name="com.android.vending.BILLING"/>the Flutter installation guide doesn’t mention it but I’m following a video which explicitly recommends it.It’s mentioned a couple of times in relation to react native.

I recently implemented RevenueCat in an existing app.I noticed that when a user makes any purchase through the RevenueCat SDK, the "Customer Profile" screen on the dashboard shows the purchase history (including consumable items) prior to the introduction of RevenueCat.How is this accomplished?In StoreKit 2, you cannot get the purchase history of consumable items by `Transaction.all` (for iOS 17 and below).Also, is there a way to retrieve past purchase history, including consumable items, for users who have not yet purchased anything after introducing RevenueCat?It appears that `Purchases.shared.customerInfo().nonSubscriptions` does not return a history of past purchases of consumable items for users who have not yet purchased anything after introducing RevenueCat.

Hey!I wanted to make sure I understand the recommended approach of handling in-app purchases.Let’s assume my app has only one app store in-app purchase that charges on per-month basis.The app itself will run on IOS and is written in swift.My current authentication flow is as follows:the user opens the app and can log in or register via firebase with: Apple Account, Google Account, regular email + password account.What I don’t really understand is:Should I set the revenue cat userID to the firebase user ID in this case?When I set the userID to firebase user ID will the subscription only be active for this single account that was used to log in? Is there already some implementation that returns or informs the app when user is signed in but his purchase (membership) expired? How can you implement a 7-day trial in this case? The purchase is made by an apple ID account, but the benefi

Hi,I have just gotten  rejection from Apple because the IOS pop up sheet showed up once to subscribe and after subscription, the IOS payment pop up sheet showed up again which is twice. I have been able to replicate this in testflight and sandbox but I dont know how to solve this and go ahead.Can someone help please- It is so frustrating as it is Revenue cat prompting the sheet twice.

Hi, so i set up paywall of catrevenue to make things easier, but nothing easy for now. First, when i create the paywall  i put an image on top. But i cant define what of the image should be shown, Its cropped and zoomed (for me) very randomly. The other issues im running into is that the Paywall is showing up when i  Test it on my Iphone. On my Android Emulator it works 

Hi, I cannot fetch offerings in Xcode, I set a NON Consumable IAP, and on product → store status there is a message: could not check Connection issue.Make sure the App Store Connect API credentials are configured properly.How can I handle this?

The dashboard only shows data from the last 28 days. I’ve applied the following filter, but the results don’t seem consistent. Is there another way to achieve this? 

Hello, I am showing PaywallDialog with Jetpack Compose in my Android project. I also did my localization operations from Paywall builder and saved it, but in the application it looks like the following 

Hello,I have an app (written in React Native) and use RevenueCatSdk to facilitate my IAP purchases. In my app I want to set an IAP price for a profile to unlock it. I can create 3 different IAPs to represent the different price tiers. When a user goes to buy the profile I will get a webhook saying the user bought lets call it “profile_access_first_tier” however, I won’t know what profile they unlocked. I will know who the purchaser is, and the product, but the actual product can apply to multiple profile unlocks. Is there a way, when the purchase is happening from the frontend to attach a custom attribute that will be sent with the “NON_RENEWING_PURCHASE” webhook? Such as attaching a custom attribute like “sellerId” would be useful so I can then give the user access to that seller’s profile? Yes I can solve this in a different way by storing something saying the profile the user is on before the purchase happens then link the two in the webhook, but I think this would be

Error Domain=RevenueCat.ErrorCode Code=23 "There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty" UserInfo={source_function=createErrorForEmptyResult(_:), source_file=RevenueCat/OfferingsManager.swift:253, readable_error_code=CONFIGURATION_ERROR, NSLocalizedDescription=There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). More information: https://rev.cat/why-are-offerings-empty} userCancelled: False  We have a pr

I am having an issue enabling a simple button after a user subscribes using the presentPaywallIfNeeded(requiredEntitlementIdentifier: "Premium") sheet.  I disable this button until a user purchases a subscription.  Now this works when i click off the current view and come back via tab bar.  It's when the sheet dismisses to the current view where i am not able to enable the button.  I’ve tried a number of things so far:creating a isSubscribed flag which works but not for the current view until i leave and come back to that view. adding various things to OnAppear for the current view Maybe creating a Binding? Any ideas would be appreciated.  The functionality comes across as being very buggy when i can't enable UI components after a user purchases a subscription and the sheet dismisses. Swiftui Xcode 16.2  

I added the Paywall (RevenueCatUI.presentPaywall()).I did everything from this guide:Google Play Store | In-App Subscriptions Made Easy – RevenueCatDownloaded from closed beta, add my google account to testers, but the app try to charge my card.Meanwhile in iOS everything working good and payment not charging

We're building an iOS and an Android app that uses RevenueCat to manage the subscriptions.There's a free trial period and we'd like to send users an email 2 days before their free trial period ends.  It sounded like maybe one of the webhooks could do that, but we weren't sure.  Is it possible with a webhook or is there another method you suggest? 

I'm currently evaluating whether adding a lifetime (non-consumable) in-app purchase is as simple as adding a new non-consumable one-time purchase to my paywall, or if it's more complicated.Here is the current technical situation of the appApp already uses RevenueCat + RC paywalls. The app currently has no login functionality, so each installation is an anonymous account.My requirements for adding a lifetime optionI want users to be able to use their lifetime purchase across all of their devices. I will be adding an account system in the future and want to make sure that the in-app purchase can only be used for one account.A few years ago I implemented a one-time purchase in an iOS app (without RC though) and I remember it was quite a struggle because people couldn't restore non-consumable items across their devices.So my first question is:Is it possible for users (on both iOS and Android) to res