It looks like our SDK isn’t able to find your products from App Store Connect. This is typically a configuration issue- I’d recommend taking a look at our guide on empty offerings for more information:
It looks like our SDK isn’t able to find your products from App Store Connect. This is typically a configuration issue- I’d recommend taking a look at our guide on empty offerings for more information:
I am using Revenue Cat in my live app, where people can access the product offerings just fine. The codebase I am working on is exactly the same, I have made no changes to the Revenue Cat code whatsoever, but now my product offerings are suddenly showing up as empty. This is breaking my subscription page and audio pages. The only thing I can think of is that I updated Flutter.
Please let me know how to resolve as this version of the app with a few design tweaks was supposed to go live today.
Error pasted below:
flutter: AsyncSnapshot<List<void>>(ConnectionState.done, null, PlatformException(23, None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). This could be due to a timeout, or a problem in your configuration. More information: https://rev.cat/why-are-offerings-empty, {code: 23, message: None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). This could be due to a timeout, or a problem in your configuration. More information: https://rev.cat/why-are-offerings-empty, underlyingErrorMessage: , readable_error_code: CONFIGURATION_ERROR, readableErrorCode: CONFIGURATION_ERROR}, null), #0 StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:607:7) #1 MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:177:18)
Side note -- I couldn’t create a new issue because your form is broken in both Chrome and Safari. I could not select a category.
It looks like our SDK isn’t able to find your products from App Store Connect. This is typically a configuration issue- I’d recommend taking a look at our guide on empty offerings for more information:
I am using Revenue Cat in my live app, where people can access the product offerings just fine. The codebase I am working on is exactly the same, I have made no changes to the Revenue Cat code whatsoever, but now my product offerings are suddenly showing up as empty. This is breaking my subscription page and audio pages. The only thing I can think of is that I updated Flutter.
Please let me know how to resolve as this version of the app with a few design tweaks was supposed to go live today.
Error pasted below:
flutter: AsyncSnapshot<List<void>>(ConnectionState.done, null, PlatformException(23, None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). This could be due to a timeout, or a problem in your configuration. More information: https://rev.cat/why-are-offerings-empty, {code: 23, message: None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). This could be due to a timeout, or a problem in your configuration. More information: https://rev.cat/why-are-offerings-empty, underlyingErrorMessage: , readable_error_code: CONFIGURATION_ERROR, readableErrorCode: CONFIGURATION_ERROR}, null), #0 StandardMethodCodec.decodeEnvelope (package:flutter/src/services/message_codecs.dart:607:7) #1 MethodChannel._invokeMethod (package:flutter/src/services/platform_channel.dart:177:18)
Side note -- I couldn’t create a new issue because your form is broken in both Chrome and Safari. I could not select a category.
Also getting a different error from a different part of the app - says entitlements are null but they are not null in RevenueCat.
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