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Question

Clearing all purchases from Sandbox environment

  • 31 May 2024
  • 1 reply
  • 685 views

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Hi people,

first of all to creators, thanks for the awesome product! Just keep up with good work!

I have a question about, what happens if we clear our purchase history in our AppStoreConnect?

I saw this post but I wanted to clarify what happens when we go in AppStoreConnect to:

Users and Access → Sandbox → Test Accounts → Edit → Clear purchase history?

Would this clear purchase history in RevenueCat Sandbox data too?

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1 reply

kaitlin
RevenueCat Staff
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  • RevenueCat Staff
  • 342 replies
  • June 4, 2024

Hey @vladica,

Thanks for the kind words! If you clear the purchase history in App Store Connect, the history in RevenueCat won’t automatically clear as well - my recommendation would be to delete the user in RevenueCat if you’d like to reuse that sandbox account with a clean slate. This should ensure that the user has a clear history both in ASC and RevenueCat.

You can find how to delete a user in RevenueCat here in our docs: https://www.revenuecat.com/docs/dashboard-and-metrics/customer-history/manage-users

We wouldn’t recommend this for production users, but it is a safe process for sandbox users.


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