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Android: Cannot load products but react-native-iap can (There is an issue with your configuration)

  • 17 August 2023
  • 1 reply
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On Android, I’m getting the following error when trying to load the subscription products:

“There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.”

I have followed the instructions here.

  • RevenueCat React Native version: 6.6.0
  • Android Studio targeting SDK 33
  • All the products are in an “active” status in the Google Play Console.
  • Testing on a real Android device, with a local build. (release builds also seem to have the same issue)
  • The product were imported from Android using the Revenue Cat importer (I did not change the product IDs)
  • The Android package ID is correct.

I’m migrating off of react-native-iap, and can confirm that it is able to load the product details without any issue.

What else can I do to troubleshoot this error?

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Best answer by Jeremy 17 August 2023, 05:44

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Found the problem, I was using the wrong app public key.

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