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I set up the paywall and successfully bought a subscription. In revenue cat dashboard I can see it being active but i can’t see it in the manage subscription settings on my device.I’m not using a sandbox account as I’m using my own personal device to test and I haven’t logged out from it. But the purchase says that it’s a test one, i guess that’s because i’m installing the app via xcode? Any ideas as to why i can’t see it in the subscriptions list?And also in this post it says that the subscriptions durations are greatly reduced but i see the subscription that i’ve made will be renewed after a year, like normal. Is that because i haven’t made the purchase through a sandbox account? Thank you

This issue happens when i do the following:Create an anonymous account with firebase Login with revenuecat with the newly created firebase account id Purchase a subscription Then upgrade the account from anonymous to email & afterwards logout ( I am logging out revenue cat with Pruchaseses.logOut() as well as fibrease sign out Now when trying to purchase a new anonymous account gets created and the new id is also firstly being set with Puchases.logIn(). When trying to purchase a package google play shows me an error dialog with error “PG-GEMF-01”. From the logs I can see the following: 🤖‼️ BillingWrapper purchases failed to

Hi All, I’m encountering this error, while attempting to test an in-app purchase in sandbox environment: 😿‼️ The receipt is not valid.API request failed: POST /v1/receipts: The receipt is not valid.I’m aware others have encountered this issue before and that the problem was on Apple’s side. Anybody else encountering the same issue now? It seems not working since last evening. Could it be a problem from my side?I’m wondering what should I do? Should I just wait? Salvo

I can’t seem to find my flaw that just happened documented (looked here). What I think I have happened in production is this flow, but data tells a slight different story.The revenue cat dashboard for the customer has this order of events:But the events that came via the webhook are in this order:These 2 don’t seem to match exactly. How do I tell what happened and if the customer should or not have entitlements at the moment?

How can ı. get order id in flutter for android 

We have an Android and IOS app with a “Pro” subscription product with a monthly and a yearly billing cycle.For now, I’ll talk through the IOS setup: We have a Subscription Group called Pro and within it, we have the Subscription Products Monthly and Yearly We have currently configured an introductory offer for Monthly: 1 week free trial Say we also want to configure a 50% discount for Monthly, so: New user gets a 1 week free trial Then 50% discount for 6 months Then regular price According to Apple docs, it sounds like this this isn’t possible:Although you can create an introductory offer for each subscription product in App Store Connect, each person is only eligible to redeem one introductory offer per subscription group.and

Hello ! 🙂We recently implemented the ‘Data Export Version 5’ to replicate key graphs in our Metabase data visualization tool. While we've successfully recreated Revenue and LTV graphs cohorted by the date of first purchase—using data consistent with RevenueCat—there’s an issue when attempting to cohort by the installation date (using the first_seen_time data).Could you confirm whether RevenueCat's graphs for installation date cohorts are indeed based on the first_seen_time field? It’s puzzling why our data doesn’t align, and I’d appreciate any insights you might have.Thank you so much for your help!Best regards,Louis

Recently I uploaded a new android app under different package name, from com.name.app to com.name. I have uploaded the new bundle to Play Store and changing it on RevenueCat dashboard, however when fetching the offerings using RevenueCat SDK, the old package can still get the offerings whereas the new package doesn’t. Am I missing a step here?

Hey guys,I have only one offering and one paywall, when launching the paywall on ios, it is working well and the ui matched the paywall, but on Anroid the packages and prices are fetched well but, the paywall ui is really than on only paywall I’m using this for android:implementation 'com.revenuecat.purchases:purchases:7.1.0'implementation 'com.revenuecat.purchases:purchases-ui:7.1.0' private lateinit var paywallLauncher: PaywallActivityLauncherpaywallLauncher = PaywallActivityLauncher(this, object : PaywallResultHandler {override fun onActivityResult(result: PaywallResult) { fun showPaywall() {paywallLauncher.launch()} Any help?Thanks!

useEffect(() => {    const init = async () => {      try {        if (Platform.OS === "android") {          await Purchases.configure({ apiKey: APIKeys.android });        } else {          await Purchases.configure({ apiKey: APIKeys.ios });        }        Purchases.setLogLevel(LOG_LEVEL.DEBUG);         Purchases.addCustomerInfoUpdateListener((customerInfo) => {          console.log(            "CustomerInfo update received:",            JSON.stringify(customerInfo, null, 2)          );          updateCustomerInfo(customerInfo);        });         await loadOfferings();      } catch (error) {        console.error("Error initializing Purchases:", error);      } finally {        setLoading(false);      }    };     init();     // Cleanup function    return () => {

Presenting paywall manually so can hide the close button. PaywallView(displayCloseButton: false)i just can’t find any documentation regarding this in the SDK. specifically its modifiers such as .onRestoreCompletedcurrently in the code block after restore I dismiss the paywall. Unfortunately the restore is successful if user made a legacy purchase. App has moved to subscription so legacy purchases need to be ignored and prevent from dismissing paywall. Only the subscription purchases should dismiss. please help me locate the documentation for .onRestoreCompleted View modifier 

`[Error: There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).More information: https://rev.cat/why-are-offerings-empty]`Hello Fam,I am building my first app with Expo and RevenueCat I am hitting a wall here. I have read the docs related to this issue and other posts. I have doubled check that productIds match. I am lost here. I have called Apple to see if there is something I am missing but that didn’t help. The RevenueCat team is out on an extended holiday so no help there. Thus, I am looking to you :)Is there a solution to this problem?

I list all the products I have added. After listing, I select the package I want to subscribe to. Then I need to sign in to my iCloud account. I enter my information, but I receive the following error User canceled the purchaseIt doesn't open any pop-ups.  I am using Expo SDK52react-native-purchase 8.0.0I tried to on simulator. Also I didn’t see any sandbox account in my settings app store section. { "name": "routine-craft", "version": "1.0.0", "main": "expo/AppEntry.js", "scripts": { "start": "expo start", "android": "expo start --android", "ios": "expo start --ios", "web": "expo start --web" }, "dependencies": { "@amplitude/analytics-react-native": "^1.4.11", "@eva-design/eva": "^2.2.0", "@gorhom/bottom-sheet": "4.4.7", "@react-native-async-storage/async-storage": "1.23.1", "@react-native-community

I’m using Expo and implementing RevenueCat on my app for the first time, and it’s been frustrating. Even though I followed every step in the documentations, it seems like something’s wrong, but the worst part is that there’s no debug. When I try to console the offerings for the app, all I receive is this message: “Error: There is an issue with your configuration. Check the underlying error for more details.” And nothing else. I have absolute no idea of what to do. Inumerous YouTube tutorials, articles, the documentation, NOTHING seems to work. What can I do???

Hello there!We’ve been struggling with a user that has and loses its entitlements from time to time, with no reason. To fix it, we built our RevenueCat integration from scratch, because we upgraded different major versions too easily… and well, it sounded we were logging in too much, restoring purchases too much, etc.So during the debugging we arrived to this error:There was an unknown backend error. Error creating subscriber alias. Alias limit reached. (7255)In this GitHub issue in the iOS SDK we saw that the root problem is that you changed something in your backend that made a user not have more than 50 aliases.I don’t want to discuss if it’s a good decision or not, because maybe it is, but what should we do in case someone logs in, restores purchases, logs out, restores purchases, logs in, restores p

Hello there, Just a quick one, i’m using Thunkable and I linked it to RevenueCat. In the past i had issues acknowledging Google Play’s purchases and subscriptions, does RevenueCat does it automatically? Thank you very much

As far as I can see, there is no property or method to directly get the monthly price of an annual subscription in Unity.I found this thread from a month ago with the same issue, but everything discussed in there only applies for the native Android and iOS SDKs:  How do we calculate this in Unity and show the currency symbol in the correct position (some countries have it before and same after the price)?

RevenueCat project setting, I keep entering my In-app purchase key configuration but it does not allow me to select “save changes” and when I come back to the same setting page, I don’t see my entry in this section persisting. Has anyone countered this?

Currently, I am not a RevenueCat user.I use pure StoreKit2, to handle subscription and in-app purchase, without any issue.I also do not have a server, to handle any purchase related thingy.However, due to the frustrated high approved refund rate, I am interested in RevenueCat’s offering - https://www.revenuecat.com/blog/company/handle-apple-refund-requests-automatically/But, I wish to keep my existing StoreKit2 untouched, because they are working without issue.My sole goal is to able to handle CONSUMPTION_REQUEST, to reduce refund rate. I am only concerning on the upcoming new users, if we ever integrating RevenueCat. I am not concerning existing users. Hence, can I skip this step, as it seems complicated to me -

HelloI have integrated in-app purchases for the application via Renevuecat with React Native Expo. In debug mode, my renevuecat packages are coming without any problems on the simulator and I can buy them. I am getting the packages using getOffering(). This issue is present on both Android and iOS.But when I publish my mobile application to production, the packages are not coming. Can you help me with this?Expo : 51.0.38React Native : 0.74.5React:18.2.0Thanks in advance

I'm working with flutter, using an apple sandbox account. According to the logs, everything seems to be working fine.PROBLEM - 1But after clicking the paywall and logging in the sandbox credentials, I get this error 2: there was a problem with the app storeHow do I resolve this?PROBLEM - 2In the iPhone emulator, after clicking on paywall, the Apple login modal works, but when I create a build for TestFligh on my iPhone, after clicking on paywall, nothing happens. What could be causing this?PROBLEMA - 3After clicking on the paywall to purchase a plan, shouldn't the package purchase mode automatically open in the simulator? All that appears to me is a modal to log in with apple credentials. flutter: 🏠 DEBUG: Starting HomeScreenflutter: 🛍️ DEBUG: Checking premium accessflutter: 🛍️ DEBUG: Checking if RevenueCat is configured..

Apple Review is getting rejected repeatedly due the following error: 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 0.) Underlying error: The request timed out..  This is only happening on Apple Review devices. I’ve tested in Simulator and various physical devices with different iOS versions and cannot reproduce. Here’s how I initialize RevenueCat: ...Future<void> initRevenueCat(ProviderContainer container) async { if (!Platform.isIOS) { throw UnsupportedError('Unsupported platform for revenuecat'); } if (kDebugMode) { await Purchases.setLogLevel(LogLevel.debug); } final configuration = PurchasesConfiguration(revenueCatApiKey); await Purchases.configure(configuration); Purchases.addCustomerInfoUpdateListener((_) { container.invalidate(customerInfoPro

[using Flutter SDK] on iOS when I call Purchases.purchaseProduct and it throws the exception(s) PurchasesErrorCode.paymentPendingErrororPurchasesErrorCode.storeProblemErrorThe docs suggest that this is not an error and to inform the user that the purchase is pending.For some customers, they do not succeed in setting up a valid payment method at this point. I have instances where the actual purchase comes through 30+ days later (when a payment method is finally established, probably for another reason).  At this point the payment is taken but the user may have uninstalled my app by then! Ideally, I would like to cancel the pending purchase in the App Store at this point and then require my users to go through the purchase flow a second time.How can I programatically cancel a pending purchase on iOS or at the very least, see this state outside of

I am showing a discount paywall, after the user cancels the first paywall, but for some reason, It works well while testing, while in test flight, but once approved by apple in production it throws the below error RevenueCatUl.PaywallError 0The RevenueCat dashboard does not have an offering with identifier'pro_40_off_paywall'.also shown in the image.code -  try {const secondPaywallResult = await RevenueCatUI.presentPaywall({offering: {identifier: 'pro_40_off_paywall'}});Even thought “pro_40_off_paywall” exists and works in dev and in testflight, hope someone can please help. 

I put out a build using xcode16.2.. and started getting ipad users on older ios versions telling me the app crashes on startup.. I was finally able to reproduce and I get a crash when initializing rev cat crashes on this lineprivate let purchaseCompleteCallbacksByProductID: Atomic<[String: PurchaseCompletedBlock]> = .init([:]) Xcode reports:Thread 1: signal SIGABRTAn abort signal terminated the process. Such crashes often happen because of an uncaught exception or unrecoverable error or calling the abort() function. I’ve not gotten reports for iphone users.. but I’m not certain it’s just ipad related.  Has anyone seen this? I haven’t touched the store code in a while.. the particular file that invokes rev cat hasn’t been touched in a year.  I support older ios version.. 12.4 is the lowest so it’s using an older version of the sdk as well : ver 4.43.3 Any thoughts ? fe