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Discussion and help from anything related to RevenueCat.

3304 Posts

I
Igor NovikNew Member
asked in Third-Party Integrations

RAW Data about my receipts

How can I get raw data about my receipts?

6
sharif
RevenueCat Staff
5 months ago
C
claudiofusNew Member
asked in General Questions

Test notifications doesn't work (Android)

Hello, I followed guide for configuring RevenueCat in Google Play Console but I can't send the test notification. I have this error in Play Console: "Make sure you've entered the topic name in the correct format, that you've configured Google Cloud correctly, and that you have the required permissions".I've waited more than 48 hours but nothing changed; when I click on "Submit test notification" in Play Console, the POST returns: "The caller does not have permission" and HTTP status 403.I've seen and double checked the really useful checklist but didn't found the problem, could you please help me?Thanks

3
H
RevenueCat Staff
5 months ago
Arnaud
ArnaudActive Member
asked in SDKs

Companion watchOS app

Should I use the main app’s bundle identifier, or should I create a new app in revenue cat in the same project with the watchkitapp identifier?

7
M
5 months ago
vic-a563d7
vic-a563d7Dedicated Member
asked in Third-Party Integrations

Firebase extension google cloud function runtime version

I’ve just installed the Firebase Extension and I see it on Google Functions page but the runtime version has a warning: Node.js 14 will be deprecated on Jan 30, 2024. Please update this function using the latest runtime version available.Any idea how to update it to the latest or min suggested version? 

2
vic-a563d7
5 months ago
A
ab-66d276New Member
asked in General Questions

Purchases.getOfferings() error in Android

I see the following error log in Logcat, checked the links provided in the log, and checked and tried almost all of the related links posted by RevenueCat and community members.Tested interal and closed testing versions on the real devices.But no luck, Please help. (I am using React Native) Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There’s a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.More information: https://rev.cat/why-are-offerings-empty, message=’There is an issue with your configuration. Check the underlying error for more details.’)  

3
cody
RevenueCat Staff
5 months ago
0xDEV
0xDEVNew Member
asked in General Questions

How to filter all users with status SUBSCRIPTION_PAUSED ?

Hey,How to filter all users on RC with status SUBSCRIPTION_PAUSED ?Thanks

2
cody
RevenueCat Staff
5 months ago
L
lunts-appNew Member
asked in General Questions

How can I obtain the configured discount percentage on Google Play?

I have a configured offer on Google Play with a 33 percent discount, and indeed, I receive the discounted value in the introPhase, but the number 33 does not come through anywhere. I had to calculate it, but I wouldn't want to do that. Is there any way to obtain the percentage of the discount being applied?

1
Michael Fogel
RevenueCat Staff
5 months ago
M
Martin GéčHelper
asked in SDKs

Error after updating Cordova SDK to 4.0.0

Hello,I had to update the SDK to v4.0.0 after Google Play updated their library and now I get the following error from Cordova:> Task :app:checkDebugAarMetadata FAILED Any suggestions how to solve this?

4
M
5 months ago
W
wuhao-wechat-w953999109New Member
asked in SDKs

apple, No cancellation notification received

apple, I can receive notification of renewal, but there is no notification of unsubscription

2
A
5 months ago
L
lance-samariaActive Helper
asked in General Questions

How to Force Sandbox Tester to have a Faster Expiration Date for Auto-renewable Subscriptions?

The subscription part of my app charges users per week and the initial purchase gives users a 2 week trial period, which means they have 2 weeks before the initial subscription expires.I submitted my app for review and I got a rejection:Guideline 2.1 - Information NeededWe are not able to continue our review because we need access to a demo account with an expired subscription to review the entire purchase flow.Next StepsTo resolve this issue, provide a user name and password for a demo account with expired subscriptions in the App Review Information section of App Store Connect.The issue is when I make a sandbox test purchase, the expiration date is 2 weeks from now. How can I force a faster expiration date? If I can’t, then I have to wait 2 weeks until I can give this to the reviewer.Here are the purchase printouts from RevenueCat latestPurchaseDate= 2023-11-05 22:14:03 +0000originalPurchaseDate= 2023-11-05 22:14:03 +0000expirationDate= 2023-11-19 22:14:03 +0000 I went to App Store C

3
A
5 months ago
M
MatthewHelper
asked in General Questions

Xcode StoreKit Configuration: Introductory offer not expiring

Not directly related to RevenueCat, but is there a way to make the monthly introductory offer expire in less than 7 days in the StoreKitConfiguration? I have subscription renewal rate set to “Any Renewal Every 30 Seconds” but 30 seconds go by and nothing seems to update. I did, at one point, change monthly to 30 seconds, and the subscription canceled, but it seems that the introductory offer was still in effect. Any way to get around this?

3
sharif
RevenueCat Staff
5 months ago
E
Eoin HamiltonNew Member
asked in General Questions

Limited free access to non-subscribed users

We have a premium product which we already offer a free trial period on, which auto-subscribes for a year at the end of the trial period.We are hoping to set up an “open day” for the app where our paywall is dropped for a day (or a small number of days). The logic is that all users will get the full experience of our premium app and not have the barrier of entering their card details. Does anyone have experience of implementing this (or something similar)? 

1
Michael Fogel
RevenueCat Staff
5 months ago
J
JacquesNew Member
asked in Dashboard & Tools

How do I change the app icon in the RevenueCat dashboard?

Hi there!Is there a way to change the app icon in the RevenueCat dashboard? One of the products that I am a collaborator does show an app icon, but the other project does not (even though it is published to both iOS and Android stores).Any help would be greatly appreciated! Thanks!

1
G
5 months ago
P
peter-takacs-e22683New Member
asked in General Questions

I can't delete lifetime IAP from sandbox

Hello! Unfortunately I tested my lifetime IAP with my sandbox user and now I can’t get rid of it.When I get the customerInfo, it always becomes active, so I can’t test my app without active purchase.I tried to delete my revenueCat customer from the sandbox, but nothing happened, and the customer is still there. Is there a solution to disable/delete lifetime in-app-purchase?thanks,Peter

2
P
5 months ago
T
TalicomNew Member
asked in SDKs

purchases_flutter uses or overrides a deprecated API

I am trying RevenueCat for the first time. When I compile my project in VS Code since including the purchases_flutter package (latest version: purchases_flutter: ^6.0.0), I receive this warning:Note: C:\Users\User\AppData\Local\Pub\Cache\hosted\pub.dev\purchases_flutter-6.0.0\android\src\main\java\com\revenuecat\purchases_flutter\PurchasesFlutterPlugin.java uses or overrides a deprecated API.minSdkVersion is set to 30 (flutter.minSdkVersion=30)Flutter Doctor info:[√] Flutter (Channel stable, 3.13.7, on Microsoft Windows [Version 10.0.19045.3570], locale en-US)[√] Windows Version (Installed version of Windows is version 10 or higher)[√] Android toolchain - develop for Android devices (Android SDK version 34.0.0)[√] Chrome - develop for the web[!] Visual Studio - develop Windows apps (Visual Studio Community 2017 15.8.1)      X Visual Studio 2019 or later is required.[√] Android Studio (version 2022.3)[√] VS Code (version 1.83.1) How do I fix this problem?Thank you.

2
R
5 months ago
B
bacabuku-e6ed72New Member
asked in General Questions

Multiple App User using the app, will they all access to the subscription?

Hi all,I have completed, I believe, the integration of Flutter development with RevenueCat. My app has it’s own user system. I have the following questions:When the app user X make subscription, the payment is make by AppleID?  If the payment is make by AppleID, when the app user Y login and try to make the subscription using the same AppleID, what will happen? Will all the app users login to the device with a same AppleID get the subscription? If I want all app users who login to the device with a same AppleID to get the same subscription, what should I do? Thank you

2
B
5 months ago
vic-a563d7
vic-a563d7Dedicated Member
asked in General Questions

How would I design user-sensitive pricing?

Assume I have montlhly and annual subscriptions that unlock some features. I want to charge some users more for the same subscription based on some user data. What would be a good setup for this to work with both app stores? Basically one user could pay more for the exact same features as another user. 

5
vic-a563d7
5 months ago
A
alex-2234656New Member
asked in Dashboard & Tools

Where can I find our free trial to paid subscription conversion?

None of the graphs show me this data. I want to see what percentage of our users who begin trials convert to paying users when their trials expire. Where can I find this information? 

4
H
RevenueCat Staff
5 months ago
R
RcLearner-28New Member
asked in Dashboard & Tools

How to add Footnote Text to Paywall in Swiftui?

I want to add footnote text to PaywallView in Swiftui to comply with App Store Guidelines like shown in this blog:- https://www.revenuecat.com/blog/engineering/schedule-2-section-3-8-b. What is the recommended way to do it?

1
H
RevenueCat Staff
5 months ago
A
ALexxMember
asked in General Questions

Active subscription doesn't show in Manage Subscription iOS

I set up the paywall and successfully bought a subscription. In revenue cat dashboard I can see it being active but i can’t see it in the manage subscription settings on my device.I’m not using a sandbox account as I’m using my own personal device to test and I haven’t logged out from it. But the purchase says that it’s a test one, i guess that’s because i’m installing the app via xcode? Any ideas as to why i can’t see it in the subscriptions list?And also in this post it says that the subscriptions durations are greatly reduced but i see the subscription that i’ve made will be renewed after a year, like normal. Is that because i haven’t made the purchase through a sandbox account? Thank you 

3
A
5 months ago
C
Chris ThornhamNew Member
asked in Third-Party Integrations

Help Sending Stripe Webhooks (REST API)

I’ve been reading docs for hours and hours. I’ve read this post: https://www.revenuecat.com/docs/stripe To accept stripe payments I can use a Stripe Checkout (https://stripe.com/payments/checkout) It’s a stripe payment page hosted by stripe which prevents me from having to set up my own payment server. Here’s where I’m lost. After I receive a payment, I have to “Send Stripe tokens to RevenueCat”. How do I do that? I can’t figure out how to initiate a POST request from Stripe Checkout that sends the required info to Revenuecat. Here’s what I have to sent to Revenuecat… curl -X POST \ https://api.revenuecat.com/v1/receipts \ -H 'Content-Type: application/json' \ -H 'X-Platform: stripe' \ -H 'Authorization: Bearer YOUR_REVENUECAT_STRIPE_APP_PUBLIC_API_KEY' \ -d '{ "app_user_id": "my_app_user_id", "fetch_token": "sub_xxxxxxxxxx" }' Any help would be greatly appreciated.  Chris

24
M
5 months ago
A
antoine-bugni-56dcb5New Member
asked in SDKs

ReactNative SDK - purchaseSubscriptionOption not applying proration and oldProductIdentifier

Sorry if this has been answered elsewhere but we couldn’t find any information - hopefully someone can point us in the right direction.We have 2 subscriptions set up in our Google Play Console, each with their own set of offers, and different pricing. Let’s call them SubscriptionA and SubscriptionB - the latter being a “higher tier” subscription (which gives access to more app features etc...).Our users can purchase either of these subscriptions directly, however if they purchase SubscriptionA, first, we allow them to upgrade to SubscriptionB at any point. We have so far done it using  the purchasePackage method, like so:Purchases.purchasePackage(package, undefined, { oldProductIdentifier, prorationMode: PRORATION_MODE.IMMEDIATE_AND_CHARGE_PRORATED_PRICE,});This would result in the user being charged the relevant pro-rated price, and the existing SubscriptionA switching to SubscriptionB. This works correctly, as expected.However we are now facing an issue as we have an upcoming promo

4
T
RevenueCat Staff
5 months ago
L
luckspDedicated Member
asked in General Questions

Login flow with known userID flow for subscription app?

I have been planning to have my app be available as only a subscription service: monthly or annual.I was expecting to have them sign in with OAuth from Google or Apple, using Supabase Auth to handle things like sessions.  Then, once signed in/registered, update my own data `user` data table to store things about the user depending on their interactions within the app.Now I am trying to add RevenueCat. I see that in the docs about Users, Purchases.configure({apiKey: <public_sdk_key>}); will generate a random ID.  Unfortunately, this will not tie into my backend of known users.  So the docs give an option to include appUserID in the config.  My question is now about the flow.Is it reasonable to have my subscription-only app open on the login screen, then user logs in, and once logged in, trigger the configure({apiKey: ‘123abc’, appUserID: ‘known@user.com’) API with the appUserId?Or I can call the RC `logIn()` method later too... Is there a downside to waiting to configure & loa

3
Michael Fogel
RevenueCat Staff
5 months ago
M
mlzNew Member
asked in General Questions

Detect refunds thorugh Google

How to detect refunds that were made through Google? I tried Purchases.getCustomerInfo but this does not get updated. I thought of using Purchases.syncPurchases but the doc says “You should not call this programmatically on every app launch for every user. This can increase latency in your app and can unintentionally alias users together.”So the solution would be to call it sometimes? Or is there a better way?

3
A
5 months ago
W
whisk-developerActive Member
asked in General Questions

No entitlements after successful purchases

We've discovered a very strange case in our app.Here's what we do:Our mobile app makes a purchase and sends a base64-encoded receipt file to our server. We send it to the /v1/receipt endpoint. We check the entitlements that are returned in the response, and we also respond to events from RevenueCat to manage access to our service.For some users, the following has occurred (user #1, user #2):/v1/receipt returned empty entitlements. No events from RevenueCat for this user have come in. However, Apple sends the correct event SUBSCRIBED.INITIAL_BUY:{ "notificationType": "SUBSCRIBED", "subtype": "INITIAL_BUY", ..., "data": { ..., "signedTransactionInfo": { "originalTransactionId": "$txId", ... }, "signedRenewalInfo": { "originalTransactionId": "$txId", ... }, "status": 1 }, "version": "2.0", "signedDate": 1698842056024}After investigating the situation, we found that the problem was with the receipts files we got. Here are the differences we foun

2
W
5 months ago

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